Landlord Certificates Ltd logo
Visit website

Landlord Certificates Ltd Reviews 

3,601
•
TrustScore 4.5 out of 5

4.7

Property Maintenance
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the professionalism, punctuality, and efficiency of the engineers, often highlighting their thoroughness and helpful advice during inspections and services. Many people appreciate the excellent customer service and communication, noting quick responses and a supportive approach from the team. Reviewers consistently find the service reliable and efficient, with certificates often delivered promptly. However, some customers experienced issues with the booking process, including last-minute cancellations, missed appointments, and multiple reschedules. A few other people also felt that the service quality was inconsistent, citing instances where gas was switched off and not fixed, or engineers left without completing the job.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising engineers for their punctuality,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers reporting it as easy to book and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Response time

Reviewers mention positive feedback about response time, with many customers highlighting efficient and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-fr... See more

Rated 5 out of 5 stars

Darren turned up as arranged and on time. Was very quick & efficient with the safety inspection. While servicing the boiler, he recommended a couple of minor works that could help prolong the life of... See more

Rated 5 out of 5 stars

The service was efficient and helpful. Everything you need when getting all in line for a new tenant and making sure your property is all set to be legally tenanted. I will be using this service when... See more

Rated 5 out of 5 stars

The engineer was on time at the property, Inspection report was sent on the email same day. Naeem Awan has been to the property before and had been always on time & inform when he is on the way for... See more

Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,601)

721 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great, efficient service

Great, easy to use booking and have used this company for a number of years for my rental properties for gas inspections and servicing. Sufian has carried out the inspection of my property for the past 2 years, easy to deal with, good communication and efficient service. Would highly recommend

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Initial hiccup over the appointment no…

Initial hiccup over the appointment no one turned up, but the office were helpful amd rearranged another visit asap. The electrician was professional and did a good job. Good value for money. Things do go wrong but I believe its always worth giving them a chance to rectify the mistake. I have used them in the past and they have been reliable.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Engineer Malhaz

Engineer Malhaz, was on time and kept me informed of arrival times. He was very respectful and done the checks professionally without causing any disruption.

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Experienced reliable company

Experienced reliable company, value for money. I have had electrical report and boiler service completed over the years. Certificates available online via their portal.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

The service was efficient and helpful

The service was efficient and helpful. Everything you need when getting all in line for a new tenant and making sure your property is all set to be legally tenanted. I will be using this service when it comes time for next certificate renewals.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Landlord Certificates a few…

I’ve used Landlord Certificates a few times, because they’re efficient & well priced. Recently I needed a gas safety certificate & boiler service. Gokulan (the engineer) called me ahead of the appointment (as I wasn’t on site) to give me notice of his eta. He was professional, friendly & did a thorough job. Highly recommend.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

I wish one could provide zero stars

I wish one could provide zero stars! I'd booked a gas service + CP12 and the booking was cancelled at the last minute and requested for re-schedule twice already now, with no guarantee they will honour the booking the third time.
Stay away from this business, they don't take your custom seriously!

June 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look