Landlord Certificates Ltd Reviews 

3,622
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 760 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service provided by the staff, who are often described as polite, punctual, and helpful. Many appreciate the engineers for being thorough, keeping them informed, and offering good advice during inspections. People frequently highlight the excellent customer service and quick response times, noting that certificates are often delivered promptly. However, some customers also noted issues with the booking process, experiencing last-minute cancellations, missed appointments, or multiple reschedules. A few other people also felt that communication from customer service could be slow or unhelpful. Additionally, there were occasional reports of certificates not being delivered as promised or incomplete work, leading to frustration for some.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the professionalism, efficiency,... See more

Staff

Consumers find staff to be positive, consistently praising engineers for their professionalism, punctuality,... See more

Booking process

People report ambiguous experiences with the booking process, with many reviewers finding it easy to book,... See more

Customer service

Clients share positive opinions on customer service, frequently praising the excellent communication,... See more

Response time

Customers consistently note positive experiences with response times, highlighting efficient and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Rated 5 out of 5 stars

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-fr... See more

Rated 5 out of 5 stars

Darren turned up as arranged and on time. Was very quick & efficient with the safety inspection. While servicing the boiler, he recommended a couple of minor works that could help prolong the life of... See more


Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,622)

742 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler service and certification

Sufian was courteous, genuine, honest and focused on getting the job done. No fuss and and hassle. The job was reasonably priced. The company seem to offer the client a genuine value for money service which is rare to find these days.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great, efficient service

Great, easy to use booking and have used this company for a number of years for my rental properties for gas inspections and servicing. Sufian has carried out the inspection of my property for the past 2 years, easy to deal with, good communication and efficient service. Would highly recommend

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Initial hiccup over the appointment no…

Initial hiccup over the appointment no one turned up, but the office were helpful amd rearranged another visit asap. The electrician was professional and did a good job. Good value for money. Things do go wrong but I believe its always worth giving them a chance to rectify the mistake. I have used them in the past and they have been reliable.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Engineer Malhaz

Engineer Malhaz, was on time and kept me informed of arrival times. He was very respectful and done the checks professionally without causing any disruption.

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Experienced reliable company

Experienced reliable company, value for money. I have had electrical report and boiler service completed over the years. Certificates available online via their portal.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

The service was efficient and helpful

The service was efficient and helpful. Everything you need when getting all in line for a new tenant and making sure your property is all set to be legally tenanted. I will be using this service when it comes time for next certificate renewals.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Landlord Certificates a few…

I’ve used Landlord Certificates a few times, because they’re efficient & well priced. Recently I needed a gas safety certificate & boiler service. Gokulan (the engineer) called me ahead of the appointment (as I wasn’t on site) to give me notice of his eta. He was professional, friendly & did a thorough job. Highly recommend.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

I wish one could provide zero stars

I wish one could provide zero stars! I'd booked a gas service + CP12 and the booking was cancelled at the last minute and requested for re-schedule twice already now, with no guarantee they will honour the booking the third time.
Stay away from this business, they don't take your custom seriously!

June 30, 2026
Unprompted review

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