Landlord Certificates Ltd Reviews 

3,622
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 760 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service provided by the staff, who are often described as polite, punctual, and helpful. Many appreciate the engineers for being thorough, keeping them informed, and offering good advice during inspections. People frequently highlight the excellent customer service and quick response times, noting that certificates are often delivered promptly. However, some customers also noted issues with the booking process, experiencing last-minute cancellations, missed appointments, or multiple reschedules. A few other people also felt that communication from customer service could be slow or unhelpful. Additionally, there were occasional reports of certificates not being delivered as promised or incomplete work, leading to frustration for some.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the professionalism, efficiency,... See more

Staff

Consumers find staff to be positive, consistently praising engineers for their professionalism, punctuality,... See more

Booking process

People report ambiguous experiences with the booking process, with many reviewers finding it easy to book,... See more

Customer service

Clients share positive opinions on customer service, frequently praising the excellent communication,... See more

Response time

Customers consistently note positive experiences with response times, highlighting efficient and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Rated 5 out of 5 stars

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-fr... See more

Rated 5 out of 5 stars

Darren turned up as arranged and on time. Was very quick & efficient with the safety inspection. While servicing the boiler, he recommended a couple of minor works that could help prolong the life of... See more


Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,622)

742 reviews in the last 12 months

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Rated 5 out of 5 stars

Communication was great

Communication was great, Conrad communicated to my tenant but couldn’t get through so informed me so I can remind my tenant. He provided me his ETA and issued my certificate promptly.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

John Spain did a great job

John Spain did a great job. A gas safety certificate was needed. He was super efficient and the certificate was provided extremely quickly. Many thanks

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. I have been using their services as a landlord for over a decade. We recently had a Gas safety and EICR performed by Naeem. Great guy, and great job.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

A all round excellent experience

A all round excellent experience. Darren was on time, most polite and completed the inspection extremely competently and efficiently. I always have great success with Landlord Certificates and would highly recommend them.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Gokulan Kumar Did an excellent job

Gokulan Kumar Did an excellent job! not only was their communication first rate but they correctly identified an issue for the boiler manufacturers attention. Who have subsequently visited and completed a repair.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Conrad arrived in good time

Conrad arrived in good time, with excellent communication and efficiently completed the job. Will use your business again! Thank you

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I had a gas safety check done back in…

I had a gas safety check done back in March. I was very happy with the engineer Darren Coyle, he was very professional, did the required checks and sent the certificate promptly. He has done the checks for a couple of my properties over the years and I've always found him very professional. He also always calls when he's on his way, which I find very helpful.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Gas Safety Engineer Darren

Darren turned up as arranged and on time. Was very quick & efficient with the safety inspection. While servicing the boiler, he recommended a couple of minor works that could help prolong the life of the boiler. No issues with the engineer nor the company.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Gas safe certificates

I recently booked my gas safe certificates to be completed. I was lucky enough to have Darren Coyle return for the second year running. He arrived on time , completed all the checks in a professional manner and gave me extra advice when asked. I received both my certificates moments after he left.
Very happy with the service and will book again next year.
Thank you Darren 😊

June 1, 2026
Unprompted review

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