Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.
Landlord Certificates
Written by the company
- Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
- Save over 60% Limited Bookings
Contact info
11 Hatch Lane,, E4 6LP, London, United Kingdom
- 020 3772 5959
- info@landlord-certificates.co.uk
- landlord-certificates.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The engineer arrived on time
The engineer arrived on time and completed the certification with no fuss
Good service
Darren was great
Darren was great. He arrived on time. He was very honest and completed the job in QuickTime. I have used landlord certificates repeatedly over the years and I find them to be highly efficient and reliable and will continue using them for the foreseeable future.
Boiler servicing and CP12 work was…
Boiler servicing and CP12 work was carried out by Gokulan Kumar. Professional, prompt and helpful with all queries. Would definitely recommend Gokulan.
Quick and helpful
Annual gas safety servicing
Gas meter and boiler annual gas safety check: Quick, efficient, friendly service. Called in advance to confirm eta too. Would recommend.
I was asked to pay double the amount…
I was asked to pay double the amount after the assessment. The terms and conditions are changed after they do the assessment. All of this happens with the new renters act, as they try to take undue advantage by failing the certificate and looking for more work.

Reply from Landlord Certificates Ltd
Naeem was very good professional
Naeem was very good, quick, tidy and professional. He serviced my boiler and CP12 inspection. I would recommend him and wish he comes agin for other job if and when needed.
Good service
Rang 1/2hr before arriving, arrived on time, was friendly and efficient.
John was excellent
John was excellent, arrived on time and carried out his work swiftly and professionally.
The engineer arrived on time
The engineer arrived on time and carried out work quickly and efficiently, I was happy with the result.
Recommend!
The engineer Arshad Khan was punctual, considerate and thorough during the inspection, gets the job done with minimum fuss and provided valuable suggestions! Highly recommended.
John was very courteous and…
John was very courteous and knowledgeable. Great service , was earlier than scheduled which suited me just fine. Would recommend highly
On time and quick
Darren arrived on time and did the inspection quickly and effectively
We were pleased with Mr. Darren Bryan
Appreciate professional thorough check. I also appreciate his explanation post servicing.
Great and timely service from Marcel
Great and timely service from Marcel. He arrived on time was efficient and completed CP12 promptly.
The online booking for EICR was taken…
The online booking for EICR was taken despite the property being out of area, which shouldn't have gone through at all! I got a call that the booking couldn't proceed.
Next, the advance payment taken, hasn't been refunded after 5 days.

Reply from Landlord Certificates Ltd
Very negative experience not worth one…
Very negative experience not worth one start even.I had arranged to have inspection done for EICR. Because the person who was asked to provide access to the Property could not do so on the morning , i phoned Landlord -Certificates Ltd to reschedule the booking . But i was told a fee of £40 for cancellation have to be paid so i decided to go myself. I asked for the engineers phone number so that a communication is possible but they refused. In the end the engineer was sending messages to my email address when i could not access it He was leaving messages at my home telephone number when i was not at home. I wasted my day and nothing came out of it. The problem could have been averted by providing me with the engineers phone number which I asked for but they refused. I have refused to deal with this company for they charged me £ 60 for nothing but a waste of money. £40 was charged for no access fee and £20 for the congestion charge and parking. So even when an opportunity could have been arranged by them to avert this negative outcome, they refused and wasted my £60. I will not recommend this company at all now since they were inflexible in their attitude where flexibility would have achieved a successful outcome. I will never use this company again and will not suggest to any body else unless they know the pitfalls of their inflexible attitude and gaining money for nothing. Please check with them clearly before booking with them. Also never pay in advance because then they have your money and put in their own conditions and refuse to refund.
I have further read their response but my opinion is not changed.

Reply from Landlord Certificates Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







