Landlord Certificates Ltd Reviews 

3,623
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 760 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service provided by the staff, who are often described as polite, punctual, and helpful. Many appreciate the engineers for being thorough, keeping them informed, and offering good advice during inspections. People frequently highlight the excellent customer service and quick response times, noting that certificates are often delivered promptly. However, some customers also noted issues with the booking process, experiencing last-minute cancellations, missed appointments, or multiple reschedules. A few other people also felt that communication from customer service could be slow or unhelpful. Additionally, there were occasional reports of certificates not being delivered as promised or incomplete work, leading to frustration for some.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the professionalism, efficiency,... See more

Staff

Consumers find staff to be positive, consistently praising engineers for their professionalism, punctuality,... See more

Booking process

People report ambiguous experiences with the booking process, with many reviewers finding it easy to book,... See more

Customer service

Clients share positive opinions on customer service, frequently praising the excellent communication,... See more

Response time

Customers consistently note positive experiences with response times, highlighting efficient and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Rated 5 out of 5 stars

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-fr... See more

Rated 5 out of 5 stars

Darren turned up as arranged and on time. Was very quick & efficient with the safety inspection. While servicing the boiler, he recommended a couple of minor works that could help prolong the life of... See more


Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,623)

743 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Very easy to book. Darren called me before to let me know he was on the way. Friendly, professional and an asset to the company!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Landlord gas safety check

Sufian Ahmet carried out the landlord gas safety check at my property professionally and efficiently. He was punctual, thorough, and explained everything clearly. Great service, highly recommended.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Gas inspection for landlord

Conrad Marais from Landlord Certificates came to carry out a boiler service and gas safety inspection of my gas boiler and hob right on time as scheduled. I was concerned that I had left it a long time since the last inspection but Conrad was very efficient and also reassuring that the boiler was working well. I felt he was thorough with his checks and very tidy in clearing up after himself.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I always use landlord certificates for…

I always use landlord certificates for my London properties, their prices are competitive but they also reward return customers with extra discounts which I really appreciate. The engineer David Ogun was polite and professional, I was kept updated about his time of arrival (he was on time), the certificate was sent out quickly so thank you David and thank you landlord certificates.

May 9, 2026
Unprompted review

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