Landlord Certificate London Limited Reviews 

190
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently express high satisfaction with the service, noting that the whole process felt professional, smooth, and very well explained from beginning to end. People value the staff's professionalism, efficiency, and excellent communication throughout their dealings with the company. However, some customers also noted concerning experiences regarding pricing and service execution. A few other people mentioned encountering issues such as being pressured before appointments or receiving unexpectedly high quotes for repairs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient bookings and... See more

Staff

Reviewers highlight positive aspects of staff, praising engineers and support members for being professional,... See more

Price

Consumers find price to be ambiguous, with strongly divided experiences regarding costs and quotes. On one... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication, quick... See more

Response time

Clients share positive opinions on response time, highlighting that the team is consistently responsive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Mehak, Thank you for all your help with the fire risk assessment. The whole process was smooth, professional, and very well explained from start to finish. I was very happy with the service... See more

Company replied

Rated 5 out of 5 stars

Really good company! Needed emergency light and fire certificate for my property , they booked and advised me via whatsapp got an appointment quickly, gave me the option to pay before or after the app... See more

Company replied

Rated 5 out of 5 stars

Booked gas, EICR and fire safety checks. Easy online booking, good communication from office team and engineer, arrived on time, friendly service, certificates issued promptly. Great service.

Company replied

Rated 5 out of 5 stars

This is my second time using there services, quick booking and there engineers are also brilliant with the assessment. Very satisfied with their service, Five stars all the way.

Company replied


Company details

  1. Electrical Engineer
  2. Asbestos Testing Service
  3. Construction Company
  4. Fire Protection Consultant
  5. Fire Protection Service
  6. Gas Engineer

Written by the company

Landlord Certificate London Limited is a London-based property compliance and certification company providing professional inspection, testing, and remedial services across London and the M25. We specialise in landlord, residential, commercial, and estate agent compliance services with a focus on safety, professionalism, and fast turnaround times. Our services include: • Gas Safety Certificates (CP12) • Electrical Installation Condition Reports (EICR) • Energy Performance Certificates (EPC) • Fire Risk Assessments (FRA) • Emergency Lighting Certification (ELC) • Fire Door Inspections • PAT Testing • Asbestos Surveys & Reports • Boiler Services • Compliance Remedial Works We work with landlords, estate agents, property management companies, businesses, and homeowners throughout Greater London. Why choose us: • London & M25 Coverage • Competitive Pricing • Professional Engineers & Assessors • Fast Report Turnaround • Residential & Commercial Services • Reliable Customer Support Accreditations & Memberships: • NAPIT • ECMK • Elmhurst Energy • MCIOB Affiliated • Fully Insured Company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(190)

174 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and knowledge of the job completed plus the booking and administration support is very good too

July 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Hakeem for your wonderful review!

We're delighted to hear that you were pleased with our PAT Testing service. It's great to know that you found our team knowledgeable, our customer service excellent, and our booking and administration process smooth and efficient.

We truly appreciate your kind feedback and look forward to assisting you again with your future PAT Testing requirements.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Booking was easy

Booking was easy

I booked online and on the day I recieved a call an hour before arrival of electrician which helped so I didn't have to be stuck at home and enough time to get to property. Done the job and left polite and pleasant chap.

July 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Rona, for your wonderful review!

We're delighted to hear that you found our online booking process easy and that the call from our electrician before arrival helped make your day more convenient. It's also great to know that the inspection was completed smoothly and that our engineer was polite and professional throughout the visit.

We truly appreciate your kind feedback and look forward to assisting you again with your future EICR requirements.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Honest and reliable service.

Honest and reliable service.

July 20, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for your kind review!

We're delighted to hear that you found our EICR service honest and reliable. Providing trustworthy, professional, and dependable service is at the heart of everything we do, and we're pleased we could meet your expectations.

We truly appreciate your feedback and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Top class service used this business recently

I used this business recently. Their communication is excellent. They kept me well informed when the engineer would get to the home. The engineer is professional and efficient. They issued the landlord gas certificate the same evening. In all, I am very impressed with their service. I would highly recommend them

July 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Annie, for your wonderful review!

We're delighted to hear that you were impressed with our Fire Risk Assessment (FRA) service. It's great to know that our communication kept you well informed, our engineer was professional and efficient, and the entire process was smooth from start to finish.

Thank you for your recommendation and your kind words. We truly appreciate your support and look forward to assisting you again with your future fire safety requirements.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Job done quickly and efficiently.

July 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Miles, for your kind review!

We're delighted to hear that your EICR inspection was completed quickly and efficiently. Providing a prompt, professional, and reliable service is always our priority, and we're pleased we could meet your expectations.

We truly appreciate your feedback and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Efficient and polite

July 15, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for your kind review!

We're delighted to hear that you found our EICR service efficient and that our team was polite throughout the process. Providing professional, courteous, and reliable service is always our priority.

We truly appreciate your feedback and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Highly recommend and competitively priced.

Highly recommend. Very simple, easy and convenience to request a EICR for my property. Very accommodating, great communication and competitively priced. Most of the communication was via WhatsApp which I absolutely love. Will be returning to acquire further services.

July 14, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, F7 RAY, for your recommendation and for choosing Landlord Certificate London. We truly appreciate your support and look forward to assisting you with your future property safety certification needs.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Fast service and reliable charming…

Fast service and reliable charming professionals.

July 15, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Olga, for your wonderful review!

We're delighted to hear that you found our EICR service fast, reliable, and professional. Providing efficient service with a friendly and courteous approach is always our goal, and we're pleased we could meet your expectations.

We truly appreciate your kind feedback and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

They came at the right time as said and…

They came at the right time as said and did the inspection accurately. Would highly recommend them

July 14, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Rana for your wonderful review!

We're delighted to hear that our engineer arrived on time as scheduled and carried out your EICR inspection thoroughly and professionally. Providing punctual, reliable, and high-quality service is something we take great pride in.

Thank you for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Quick and easy to deal with

July 13, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Mike, for your kind review!

We're delighted to hear that you found our EICR service quick and easy to deal with. We always aim to make the process as straightforward, efficient, and hassle-free as possible for our customers.

We truly appreciate your feedback and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Easy booking

Easy booking, Low price and quality of work. I got them through recommendation and I will recommend them to others to use their services.

July 14, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you berhe for your fantastic review!

We're delighted to hear that you found our EICR remedial service easy to book, competitively priced, and of high quality. It's especially rewarding to know that you came to us through a recommendation and are happy to recommend our services to others.

Your support means a great deal to our team, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 4 out of 5 stars

Very good customer follow up- prompted…

Very good customer follow up- prompted me as to when cert. due ( obviously) but easily accessible to talk to.
Gave 4stars, b'cos could have asked a few questions (notes for fire alarm etc) as I was on- site, and could have answered them , as opposed to putting in report.

June 2, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Viv, for taking the time to leave us your feedback and for choosing us for your fire alarm and fire extinguisher servicing.

We're pleased to hear that you found our follow-up reminders helpful and that our team was easy to reach. We also appreciate your constructive feedback regarding the fire alarm notes. You're absolutely right—we could have asked a few additional questions while you were on-site, and we'll use your comments to improve our communication during future visits to ensure our reports are as accurate and efficient as possible.

Your feedback is invaluable in helping us improve our service, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Good

Good. Efficient. Very keen to get something booked in - but I guess that’s just good sales. Handy to have a reminder that my last check would go out of date. Overall useful service.

July 10, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Jonathan, for your review and for sharing your experience.

We're delighted to hear you found our service efficient and useful. We understand that our booking reminders can seem proactive, but they're primarily there to help ensure your Gas Safety Certificate remains valid and to keep your property compliant without any last-minute stress.

We appreciate your feedback and look forward to assisting you again with your next Gas Safety Certificate.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Great and reliable service

Great and reliable service! Highly recommended!

July 6, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Vaida for your kind review!

We're delighted to hear that you found our Gas Safety Certificate service reliable and that you would recommend us. Your support means a great deal to our team, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Very responsive

Very responsive, good value and certification came through within 24 hours. Very efficient.

July 7, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Rob for your fantastic review!

We're delighted to hear that you found our EICR service responsive, good value, and efficient. It's great to know that your certification was delivered within 24 hours and that you were happy with the overall experience.

We truly appreciate your feedback and look forward to assisting you again with your electrical safety certification needs.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Appointment was set up within 7 days…

Appointment was set up within 7 days and I seasoned professional came out to do the electrical work

July 2, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Ozi for your review!

We're pleased to hear that we were able to arrange your EICR remedial work within 7 days and that you were happy with the professionalism of our electrician. We always aim to provide prompt scheduling and high-quality workmanship to ensure any electrical issues are resolved safely and efficiently.

We appreciate your feedback and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Great experience

Great experience, booking availablity was great, amazing customer service, prompt delivery of GS certificate.

July 8, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Daniel, for your wonderful review!

We're delighted to hear that you had a great experience with our Gas Safety Certificate service. It's fantastic to know that our flexible booking availability, customer service, and prompt delivery of your Gas Safety Certificate met your expectations.

We truly appreciate your kind words and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Very good

Very good, he was very profesional and he did a very good job

July 7, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Luisa for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you were happy with our engineer’s professionalism and the quality of the work carried out. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 4 out of 5 stars

Got landlord EICR certificate done…

Got landlord EICR certificate done today, Seamless and prompt service Recommend this company for anyone in future.

July 8, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Sumitra, for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you found the process seamless and our service prompt. Your recommendation means a great deal to us, and we truly appreciate your feedback.

We look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Easy to contact

Easy to contact, quick response, and excellent service. Everything was handled efficiently. Highly recommended.

July 7, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for your fantastic review!

We're delighted to hear that you found our team easy to contact, responsive, and efficient throughout the process. Providing excellent service and making everything as smooth as possible for our customers is always our goal.

Thank you for your recommendation—we truly appreciate your support and look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look