Hi Mehak, Thank you for all your help with the fire risk assessment. The whole process was smooth, professional, and very well explained from start to finish. I was very happy with the service... See more
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Review summary
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Really good company! Needed emergency light and fire certificate for my property , they booked and advised me via whatsapp got an appointment quickly, gave me the option to pay before or after the app... See more
Company replied
Booked gas, EICR and fire safety checks. Easy online booking, good communication from office team and engineer, arrived on time, friendly service, certificates issued promptly. Great service.
Company replied
This is my second time using there services, quick booking and there engineers are also brilliant with the assessment. Very satisfied with their service, Five stars all the way.
Company replied
Company details
- Electrical Engineer
- Asbestos Testing Service
- Construction Company
- Fire Protection Consultant
- Fire Protection Service
- Gas Engineer
Written by the company
Landlord Certificate London Limited is a London-based property compliance and certification company providing professional inspection, testing, and remedial services across London and the M25. We specialise in landlord, residential, commercial, and estate agent compliance services with a focus on safety, professionalism, and fast turnaround times. Our services include: • Gas Safety Certificates (CP12) • Electrical Installation Condition Reports (EICR) • Energy Performance Certificates (EPC) • Fire Risk Assessments (FRA) • Emergency Lighting Certification (ELC) • Fire Door Inspections • PAT Testing • Asbestos Surveys & Reports • Boiler Services • Compliance Remedial Works We work with landlords, estate agents, property management companies, businesses, and homeowners throughout Greater London. Why choose us: • London & M25 Coverage • Competitive Pricing • Professional Engineers & Assessors • Fast Report Turnaround • Residential & Commercial Services • Reliable Customer Support Accreditations & Memberships: • NAPIT • ECMK • Elmhurst Energy • MCIOB Affiliated • Fully Insured Company
Contact info
Office 2, 321-323 High Road,, RM6 6AX, Romford, United Kingdom
- 02045188198
- info@landlordcertificatelondon.co.uk
- landlordcertificatelondon.co.uk
4.5
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 13% of negative reviews
Typically replies within 2 weeks
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Most budget friendly and fuss free to…
Most budget friendly and fuss free to make inspection appointment. Highly recommended.
July 6, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Rony, for your fantastic review!
We're delighted to hear that you found our EICR service budget-friendly and that booking your inspection was quick and hassle-free. We work hard to provide great value while making the process as simple and convenient as possible for our customers.
Thank you for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Mehak was very helpful amending the…
Mehak was very helpful amending the final FRA for my HMO application.
July 7, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Harish for your kind review!
We're delighted to hear that Mehak was able to assist you with amending your Fire Risk Assessment (FRA) for your HMO application. We'll be sure to pass on your kind words to her—she'll be pleased to know her support made a difference.
We appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Very efficient customer service
Very efficient customer service. However, the working engineer, hasn't completed the job on time. I hope he will beck to complete the job for the 5* rating. Regards
July 2, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Ben for your feedback.
We're pleased to hear that you were happy with our customer service, and we appreciate you bringing your experience with the engineer to our attention. We apologise that the work wasn't completed during the initial visit. Our team will ensure the remaining work is completed as soon as possible so we can provide the high standard of service we aim for.
Thank you for your patience and understanding. We look forward to resolving this for you and hopefully earning that 5-star rating.
Best Regards,
Landlord Certificate London Team
I instructed this company because I…
I instructed this company because I urgently needed a landlord’s Gas Safety Record (CP12) after being let down by another provider.
The engineer attended on Friday, carried out the inspection and advised me that the property had passed and that the CP12 certificate would be emailed to me.
Unfortunately, I received no paperwork before the engineer left and, by the end of the weekend, I had still not received the certificate. As my tenants were due to move into the property, this has caused me unnecessary worry and uncertainty.
Hoping this is simply an administrative delay, but clearer communication and prompt issuing of the certificate would have made the experience much less stressful.
I will update this review once the matter has been resolved.
Update:
I eventually received the CP12 certificate, but it arrived more than 48 hours after I was initially told it would be sent. I was originally advised they would try to get it to me the same day, and only later discovered they do not operate over weekends. Unfortunately, this wasn’t explained to me at the time, which caused unnecessary stress given the urgency of my situation and tenants due to move into the property. I even tried contacting the engineer directly on the Saturday to see if he could help, but received no response.
Having now reviewed the certificate, I have noticed that an “X” has been entered against the protective equipotential bonding check, but there are no accompanying notes explaining what this means or whether any remedial work is required. I may well end up having to repeat the test to remain compliant, I accept some responsibility for having accepted a relatively cheap job, ultimately you get what you pay for!
July 3, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Robert, for taking the time to share your feedback. We sincerely apologise for the stress and frustration you experienced, particularly given the urgency of your tenants moving into the property.
We're pleased that your Gas Safety Certificate (CP12) was ultimately issued, but we understand that the delay in receiving it caused concern. While our engineer completed the inspection on Friday and confirmed that the property had passed, our certification team does not operate over the weekend. We acknowledge that this should have been communicated more clearly at the time of your appointment, and we apologise for any misunderstanding this caused.
Regarding your comments about the protective equipotential bonding check, we'd like to clarify that this item is recorded as part of the standard Gas Safety Record. An "X" in this section does not automatically indicate that remedial work is required. We'd be more than happy to review the certificate with you and explain the entry in detail to ensure you have complete confidence in the documentation provided.
We value all customer feedback as it helps us improve our communication and service. Our aim is always to provide a professional, reliable, and compliant service at a fair price, regardless of the cost of the inspection.
If you would like us to review any aspect of your certificate or answer any further questions, please don't hesitate to contact our customer support team. We appreciate the opportunity to address your concerns and hope to restore your confidence in our service.
Best Regards,
Landlord Certificate London Team
Great work overall
Great work overall. Done the remedial works required promptly. Mehak was great throughout the process with keeping me informed of any delays/issues.
July 2, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Mitesh for your wonderful review!
We're delighted to hear that you were happy with the remedial work and that everything was completed promptly. It's especially great to know that Mehak kept you well informed throughout the process and helped make the experience as smooth as possible, even when there were delays or unexpected issues.
We truly appreciate your kind feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Very good service with a good price
Very good service with a good price. Easy to arrange booking and I will use them again
June 26, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Shan for your kind review!
We're delighted to hear that you found our EICR service to be good value and that arranging your booking was quick and straightforward. Providing a smooth, affordable, and professional service is always our goal.
Thank you for choosing Landlord Certificate London. We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Five star
Fast, efficient and knowledgeable. Communication was constant and would definitely use their services again.
July 2, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Marco, for your wonderful review!
We're delighted to hear that you found our Gas Safety Certificate service fast, efficient, and professional. It's great to know that our team kept you informed throughout the process and provided the level of service you expected.
We truly appreciate your kind words and your recommendation. We look forward to assisting you again with your future Gas Safety Certificate requirements.
Best Regards,
Landlord Certificate London Team
Reply from Landlord Certificate London Limited
Thank you Natasha for your fantastic review!
We're delighted to hear that you were happy with our EICR remedial service and that we were able to arrange your appointment for the very next day. Providing a prompt, professional, and reliable service is always our priority.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Very Professional Company
Dear Sir/Madam,
I am writing to express my sincere appreciation for the outstanding service you and your team provided.
Furthermore, your commitment to safety standards and clear communication made the entire project run smoothly.
Thank you for your professionalism and dedication to excellence. I look forward to collaborating with you on future projects.
Best regards,
Mal
June 30, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Malkit, for your thoughtful and generous review!
We're delighted to hear that you were pleased with our EICR service. Providing professional workmanship, maintaining the highest safety standards, and ensuring clear communication throughout the process are all priorities for our team, so it's wonderful to know this was reflected in your experience.
We truly appreciate your kind words and your trust in Landlord Certificate London. We look forward to working with you again on future projects.
Best Regards,
Landlord Certificate London Team
I was impressed with the…
I was impressed with the professionalism and organisation shown by Harron throughout the process. From the initial enquiry to the completion of the service, everything was handled efficiently and with great attention to detail. Communication was clear, the team was responsive, and the entire process felt smooth and well managed.
What stood out most was their commitment to providing excellent customer service. They were helpful, courteous, and ensured everything was explained clearly, making the experience straightforward and stress-free. It's evident that Harron values professionalism, reliability, and customer satisfaction.
Overall, I was very pleased with the level of service provided and would confidently recommend Harron to anyone looking for a dependable and professional service. Thank you to the team for making the whole process so easy.
June 30, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Komal, for your wonderful and detailed review!
We're delighted to hear that you had such a positive experience with your EICR service. It's fantastic to know that Harron and the team provided clear communication, professional service, and a smooth, well-managed process from start to finish. We'll be sure to pass your kind words on to Harron; they'll be pleased to know their dedication made such a positive impression.
Thank you for recognising our commitment to customer service, professionalism, and reliability. Your recommendation means a great deal to us, and we truly appreciate your trust in Landlord Certificate London.
We look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Quick response from the team and a job…
Quick response from the team and a job well done
June 25, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Lewis for your kind review!
We're delighted to hear that you were happy with our quick response and the quality of our EICR service. Providing prompt, efficient, and professional service is always our priority, so it's great to know we met your expectations.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Because the communication was very…
Because the communication was very quick and the agent was very helpful
June 24, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Hassan, for your kind review!
We're delighted to hear that you were happy with our Gas Safety Certificate service. It's great to know that our communication was quick and that our team was helpful throughout the process. Providing responsive, friendly, and efficient customer service is always our priority.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Everything about this company is so…
Everything about this company is so good
Excellent communication skills from start to finish, they even send us reminders to get the check done. I can’t think of anything more to improve
Just keep it up 👍
June 29, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Syed, for your fantastic review!
We're delighted to hear that you had such a positive experience with our EICR service. It's wonderful to know that our communication, from start to finish, met your expectations and that our reminder service helped keep your electrical safety certification up to date.
Your kind words and encouragement mean a great deal to our team. We truly appreciate your support and will continue working hard to provide the same high standard of service.
Best Regards,
Landlord Certificate London Team
Smooth
Booked online, 1 confirmation email, visit happened as booked, report provided soon after. Totally smooth and the right amount of coms. Also the price is very reasonable (2 bed house in south London).
June 25, 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Ben, for your wonderful review!
We're delighted to hear that you found our EICR booking process simple and hassle-free. It's great to know that everything went smoothly from your online booking and confirmation through to the engineer's visit and the prompt delivery of your report. We're also pleased that you felt our communication was just the right amount and that you found our pricing to be excellent value.
Best Regards,
Landlord Certificate London Team
Great service
June 23, 2026
Unprompted review
Nice service
Excellent service from Mehak, who handled the annual property checks efficiently and professionally. Responsive, courteous, and thorough — everything was completed on time and without any fuss. Highly recommended.
June 23, 2026
Unprompted review
Don’t give them your phone number….
They turned up in time and performed the check as agreed. However, within 24 hours of sending the certificate, they have sent 10 messages asking for a 5 star review. I have had to block their number now, which means I won’t be able to use them in the future.
June 22, 2026
Unprompted review
Excellent service done the job to a…
Excellent service done the job to a very high standard recommend to everyone
June 23, 2026
Unprompted review
Cheap and you get what you pay for
Cheap and you get what you pay for. Appalling timewasters. Engineers failed on 3 occasions out of 3 to turn up during the appointed time and messed a lot of people around. Continued to promise to deliver certificates and then failed to do so. We got there in the end but the experience was not good for my blood pressure. Avoid if possible.
June 23, 2026
Unprompted review
Response was quick and very competitive
June 19, 2026
Unprompted review
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