Landlord Certificate London Limited Reviews 

190
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently express high satisfaction with the service, noting that the whole process felt professional, smooth, and very well explained from beginning to end. People value the staff's professionalism, efficiency, and excellent communication throughout their dealings with the company. However, some customers also noted concerning experiences regarding pricing and service execution. A few other people mentioned encountering issues such as being pressured before appointments or receiving unexpectedly high quotes for repairs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient bookings and... See more

Staff

Reviewers highlight positive aspects of staff, praising engineers and support members for being professional,... See more

Price

Consumers find price to be ambiguous, with strongly divided experiences regarding costs and quotes. On one... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication, quick... See more

Response time

Clients share positive opinions on response time, highlighting that the team is consistently responsive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Mehak, Thank you for all your help with the fire risk assessment. The whole process was smooth, professional, and very well explained from start to finish. I was very happy with the service... See more

Company replied

Rated 5 out of 5 stars

Really good company! Needed emergency light and fire certificate for my property , they booked and advised me via whatsapp got an appointment quickly, gave me the option to pay before or after the app... See more

Company replied

Rated 5 out of 5 stars

Booked gas, EICR and fire safety checks. Easy online booking, good communication from office team and engineer, arrived on time, friendly service, certificates issued promptly. Great service.

Company replied

Rated 5 out of 5 stars

This is my second time using there services, quick booking and there engineers are also brilliant with the assessment. Very satisfied with their service, Five stars all the way.

Company replied


Company details

  1. Electrical Engineer
  2. Asbestos Testing Service
  3. Construction Company
  4. Fire Protection Consultant
  5. Fire Protection Service
  6. Gas Engineer

Written by the company

Landlord Certificate London Limited is a London-based property compliance and certification company providing professional inspection, testing, and remedial services across London and the M25. We specialise in landlord, residential, commercial, and estate agent compliance services with a focus on safety, professionalism, and fast turnaround times. Our services include: • Gas Safety Certificates (CP12) • Electrical Installation Condition Reports (EICR) • Energy Performance Certificates (EPC) • Fire Risk Assessments (FRA) • Emergency Lighting Certification (ELC) • Fire Door Inspections • PAT Testing • Asbestos Surveys & Reports • Boiler Services • Compliance Remedial Works We work with landlords, estate agents, property management companies, businesses, and homeowners throughout Greater London. Why choose us: • London & M25 Coverage • Competitive Pricing • Professional Engineers & Assessors • Fast Report Turnaround • Residential & Commercial Services • Reliable Customer Support Accreditations & Memberships: • NAPIT • ECMK • Elmhurst Energy • MCIOB Affiliated • Fully Insured Company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(190)

174 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service

June 19, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Sam for choosing Landlord Certificate London for your Fire Door Inspection service. We’re pleased to hear that you were happy with our service. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 4 out of 5 stars

Contacted for EICR

I wanted to get the EICR as early as possible, I have got contacted from google and thought to try. I am really happy with the service provided the by team. Within no time attended the phone call, arranged the visit and each stage I was informed about the happening. Thank you ..

June 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you AJIN for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you were happy with the service provided by our team.

It’s great to know that we were able to respond quickly, arrange the inspection promptly, and keep you informed throughout every stage of the process. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Good and efficient service.

June 19, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Uliana, for choosing Landlord Certificate London for your Gas Safety Certificate (GSC) service. We’re pleased to hear that you found our service good and efficient. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Fast, reliable and excellent customer service

Landlord Certificate London were brilliant. They came out very quickly to complete my EICR and handled everything professionally from start to finish. The engineer was efficient, polite, and explained the process clearly. Customer service was genuinely impressive. I’m very happy with the experience and would definitely recommend them.

June 15, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Mr Simranjot, for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you were happy with the speed, professionalism, and overall experience provided by our team.

It’s great to know that our engineer was efficient, polite, and able to explain the process clearly, and that our customer service met your expectations. Your recommendation means a great deal to us, and we truly appreciate your kind feedback.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

I used Landlord Certificate London for…

I used Landlord Certificate London for an EICR inspection and was impressed with their service. They were professional, efficient, and easy to deal with through the process. They arranged the inspection quickly, and provided a fast turnaround on the report. Thank you

June 10, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Jaci for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you were impressed with our professionalism, efficiency, and the overall experience throughout the process.

It’s great to know that we were able to arrange the inspection quickly and provide a fast turnaround on your report. Your kind feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

They were great

They were great. Good communication. Booking was easy. A lot cheaper than others too.

June 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Rash for choosing Landlord Certificate London for your Gas Safety Certificate (GSC) service. We’re delighted to hear that you found the booking process easy, our communication clear, and our pricing competitive.

Your kind feedback is greatly appreciated, and we’re pleased that you had a positive experience with our team. We look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Landlord Certificate London team has…

Landlord Certificate London team has been absolutely great. Quick service, very professional. I would use the company again happily. Booking process is pretty straight forward and easy.

June 15, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Sougata for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you found our team professional and that the service was delivered quickly and efficiently.

It’s great to know that the booking process was straightforward and easy, and that you would be happy to use our services again. Your feedback is greatly appreciated, and we look forward to assisting you in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

The EICr certificate was issued on time…

The EICr certificate was issued on time and as agreed. Very professional and always in loop for updated information

June 13, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Chetan for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that your certificate was issued on time and as agreed.

It’s great to know that you found our team professional and appreciated being kept informed throughout the process. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Amazing service!

I cannot recommend this company enough, from the first phone call they were so helpful and efficient and made everything a breeze!

June 15, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for choosing Landlord Certificate London. We’re delighted to hear that our team was helpful and efficient from your very first call and that we were able to make the whole process smooth and hassle-free.

Your recommendation means a great deal to us, and we truly appreciate your kind feedback. We look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Timely and professional service

Timely and professional service. Great staff

June 16, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Landlord for choosing Landlord Certificate London. We’re delighted to hear that you found our service timely and professional and that our staff made a positive impression.

Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 4 out of 5 stars

Have good knowledge of what they need…

Have good knowledge of what they need to do.

June 12, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for choosing Landlord Certificate London. We’re pleased to hear that you found our team knowledgeable and experienced in carrying out the required work.

Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 1 out of 5 stars

We had very bad experience with this…

We had very bad experience with this company regarding an EICR assessment recently. As a reviewer noted in February, I wish I had read the reviews first.

Anyway, in mid April, we paid Landlord Certificate London and arranged for an EICR assessment. The electrician came on 20 April. He ignored my husband's greetings, just opened the electrical board, took a quick look, closed it, went to the kitchen check one socket, and then just left. The whole operation was no more than 5 minutes. He was rude, arrogant and totally ignored my husband when the poor man first tried to greet him and then tried to ask some questions. A couple of days later. The company sent us their EICR Report with a big 'UNSATISFACTORY' and a big Quote of £650 for the so called 'remedial work' and they keep sending me the same quote every 2-3 days since then.

As the owner, I witnessed the EICR assessment for the same house twice in 2018 and 2014, by separate companies. Each time, it took about 30 minutes. And, we passed comfortably each time. There has been no regulation changes in recent years; we have no electrical problems at all in the house. Now, after paying to another company (more established and reputable) we have passed again and got our certificate after the assessment from a very experienced, very nice and professional electrician. It took this electrician 35/40 minutes to complete the job.

I called Landlord Certificate London and complained about the electrician, only to find them very defensive - they simply refused to listen. So, useless.
they are scammers
I strongly recommend avoiding this company

June 1, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience.

We take all customer concerns seriously; however, we must respectfully disagree with several points raised in your review. Our EICR inspections are carried out by qualified electricians in accordance with current industry standards and regulations. The duration of an inspection can vary significantly depending on the property's size, layout, accessibility, and the condition of the electrical installation. Comparing inspection times from previous years or different contractors is not always a reliable indicator of the quality or validity of an assessment.

Where observations are identified during an inspection, they are documented in the report, and any remedial quotations provided are entirely optional. Customers are under no obligation to use our services for remedial works and are free to obtain independent quotations or second opinions, as you chose to do.

We also reject the suggestion that our company engages in dishonest practices. We have built our reputation on providing professional compliance services and assisting thousands of landlords and homeowners across London and the UK.

We regret that we were unable to meet your expectations and wish you all the best moving forward.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Fast and efficient EICR service

"Excellent prompt service that is professional, reliable and sensibly priced". Called to organise EICR for three flats asap, and all organised and booked online, and then completed that week on the same day without any problems. Recommended

June 11, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Richard for choosing Landlord Certificate London for your EICR services. We’re delighted to hear that you found our service prompt, professional, reliable, and competitively priced.

It’s great to know we were able to arrange and complete the EICRs for your three flats quickly and efficiently without any issues. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient

June 10, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you mrs K for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you found our service very quick and efficient. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

I have been using this company for a…

I have been using this company for a couple of years now and have always had a great experience. The customer service is excellent, and the work is consistently completed on time.

I am very happy with the service provided and would definitely recommend this company to others.

June 11, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Abdirahman for choosing Landlord Certificate London for your Gas Safety Certificate (GSC) services over the past few years. We’re delighted to hear that you have consistently had a great experience with us.

Your kind words about our customer service and reliability mean a great deal to our team. We truly appreciate your continued trust and recommendation, and we look forward to assisting you with your certification needs for many years to come.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Great and cheap !

Great and cheap !

June 10, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Great for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you were happy with both the quality and value of our service.

Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Response

Response, service

June 9, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Mr Jinwen for choosing Landlord Certificate London for your Gas Safety Certificate (GSC) service. We’re delighted to hear that you were happy with our responsiveness and the service provided.

Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Best certification company in the UK.

Best certification company in the UK.
They are beyond expectations with best rates in the market.

June 9, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you Zain Saqib for choosing Landlord Certificate London. We’re truly grateful for your kind words and delighted to hear that our service exceeded your expectations.

It’s especially rewarding to know that you found our pricing competitive and our service among the best available. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 4 out of 5 stars

Landlord Certificate London conducted 2…

Landlord Certificate London conducted 2 CP12s for me, and the first one was issued slightly late which I was disappointed about considering I paid up front but as I wasn't there for the appointment, I was unsure for the next one. The 2nd one I was present for and the gas engineer was amazing. Very thorough, professional and courteous. He issued a hand written copy and the office issued the digital one. The gas engineer is certified so issued certificates are verified. Will use again.

June 8, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Reena, for choosing Landlord Certificate London for your Gas Safety Certificate (CP12) services. We appreciate your honest feedback and are pleased that you gave us the opportunity to assist you again.

While we’re sorry to hear that the first certificate was issued later than expected, we’re delighted that your second experience was a positive one. It’s great to know that our gas engineer’s professionalism, thoroughness, and courteous approach gave you confidence in the service provided.

Thank you for your continued trust and for highlighting the quality of our engineers' work. We look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

Rated 5 out of 5 stars

Straightforward to book an appointment.

June 8, 2026
Unprompted review
Landlord Certificate London Limited logo

Reply from Landlord Certificate London Limited

Thank you, Ming, for choosing Landlord Certificate London for your EICR service. We’re pleased to hear that you found the appointment booking process straightforward and convenient. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

Best Regards,
Landlord Certificate London Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look