Landlords checks Limited Reviews 

255
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being professional, knowledgeable, and responsive, often highlighting specific individuals for their exceptional service and dedication. Many consumers appreciate the smooth process, clear communication, and prompt delivery of reports, making their experience as landlords easier. Conversely, a small portion of people felt dissatisfied with the service, citing issues with payment processes and a lack of responsiveness. Some reviewers experienced repeated delays, missed appointments, and poor communication, leading to frustration and a feeling of being ignored. There were also concerns about the quality of inspections and the handling of complaints, with some customers feeling that their issues were not adequately addressed.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing disappointment due to short... See more

Staff

Users describe positive interactions with staff, highlighting certain team members for their professionalism,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting prompt and... See more

Response time

People report ambiguous experiences with response times, with some customers praising quick and prompt... See more

Payment

Consumers find payment to be a negative experience, often citing issues with bank account details not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently used Landlords Checks for fire safety and gas services. Afzal was fantastic—professional, knowledgeable, and very responsive. The whole process was smooth, and the team made sure everythi... See more

Rated 5 out of 5 stars

We’ve been dealing with landlord checks for many years now and we’re really impressed with the level of service and professionalism they offer. Highly recommend them! Paddy - Limetrees

Rated 5 out of 5 stars

If you're a landlord looking for a reliable, professional, and truly comprehensive service – look no further than Landlords Checks. They are, without a doubt, the best in the game. From start to f... See more

Rated 5 out of 5 stars

THE WORST COMPANY - WARNING Do not use this company. They take you money up front and then do not deliver the certificates. You can call them a million time and they will say,” it will be with you... See more


Company details

  1. Property Maintenance

Written by the company

We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.


Contact info

3.4

Average

TrustScore 3.5 out of 5

255 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(255)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Landlord Checks unnessary work.

I employed Landlord Checks to provide a Gas Safety Check. They failed the test and said the boiler flue needed 230 plus VAT of remedial work . The boiler was installed last Oct 2022 so I was surprised. I asked the original installer to come and verify the Landlord Checks . They tested everything thoroughly and found no fault whatsoever. I requested a refund from Landlord Checks but they refused. 230 plus VAT for unnessary work. Draw your own conclusions. Won,t be using Land Lord Checks ever again.
Land Lord Checks still persist with trying to justify trying to stiff me for work that was unnecessary! Hey guys why not just give me the refund and quietly accept you,re in the wrong. This is a case of the lady toth protest methinks!

March 16, 2023
Unprompted review
Landlords checks Limited logo

Reply from Landlords checks Limited

Good afternoon Antony,

I apologies for the experience you had with us. However, we feel this review is unnecessary.

We had to fail the certificate because the flue was not sealed correctly. We have provided you with a picture as evidence. Also, we have provided you with the latest flue regulation documents.

Whoever, installed your boiler has given you the wrong certificate, because the flue was not sealed correctly.

We cannot issue you a refund as we have completed the work and provided you with the certificate. Unfortunately, we cannot issue you with a pass certificate as the flue is not sealed. It is a hazard that makes the report unsatisfactory. Without these safety precautions, dangerous levels of carbon monoxide can build up, with the possibility of fatal consequences.

We did not try to charge you £230.00 + VAT. We have given you a quote where you have the option to either accept or decline the quotation.

Once again, we apologies for this inconvenience.

Thank you

Kind regards,

Landlords Checks Team

Rated 5 out of 5 stars

David and Paul did a refurbishment for…

David and Paul did a refurbishment for me on my mother's flat. They were fantastic to work with in all areas of the project and I wouldn't hesitate to recommend them. The price was fair, they liaised with me throughout and I was thrilled with the result.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

On time arrival

On time arrival, inspection completed in a humanly manner. I would recommend Landlords Check Limited to any landlords requiring this company services.

March 10, 2023
Unprompted review
Rated 4 out of 5 stars

Landlords Checks Ltd

Landlords Checks Ltd , did exactly waht they said , quick fast and effecient , most competitive in the market when I did my research will defenitely use them again

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t recommend this company enough

I can’t recommend this company enough. I contacted them on Friday afternoon and an appointment was booked for Monday, certificate received on Tuesday. Super quick service and everyone was very professional and helpful.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Electrical inspection certificate

The team did an excellent job in getting the electrical inspection report for my property delivered to me as quickly as possible,and both Tanveer and Samir were very friendly,polite and professional.
Great service 10/10

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

EICR cerificate

swift response to request for EICR,
and excellent assessor. What more could one ask for

January 16, 2023
Unprompted review

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