Ordered from iHerb for delivery to UK - never had problem before but now they're using Landmark and EVRI the two worse courier companies on the planet and my parcel entered the UK on 21/5 cleared cus... See more
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Company details
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Our international delivery solutions and expert logistics network help you capture new cross-border opportunities.
Contact info
Westminster Bridge Road 200, SE1, United States
- landmarkglobal.com
Replied to 86% of negative reviews
Typically replies within 1 week
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Ordered something
Ordered something. Still stuck at feltham sry since may 12 2025. Tracking number: LTN370829267

Reply from Landmark Global
HORRIBLE Courier!!!!
My package was ordered in Amazon and shipped quickly. When the package arrived in my city, Victoria BC, it was handed to Landmark. And it's been sitting in their warehouse for the last FOUR DAYS. With a delivery date of three MORE days!! Who are these clowns?!!! The package came across the country to my city in two days but these assclowns can't get it across the city in less than a week????

Reply from Landmark Global
The order arrived on time.
When I saw the reviews, I thought I would never receive my parcel. But I have it. I ordered from the yesstyle website. The goods were sent on May 1, I received them on May 20. If you keep track of your work days, then everything is on time, as indicated on the website. Thank you for your work. I wish everyone who is waiting for their parcels to receive them as soon as possible.

Reply from Landmark Global
Request for Update on Order LE210996118BE
I am writing to request an update regarding my order LE210996118BE. According to the tracking information, there have been no updates since May 8th, and it appears the package has been stuck in Belgium since that date.
Could you please provide any updates or a quick resolution to this issue?
Landmark Tracking Number
LTN369185968
Order Reference
371553491868542
Barcode sender
LTN369185968N1
Next tracking numbers
LE210996118BE, LTN369185968N1

Reply from Landmark Global
Super slow shipping
Package was supposed to arrive much earlier but the company seems to keep delaying the shipment. Tracking says the package has passed a checkpoint but no update since. Never seen such a slow shipping time. Hopefully I can receive my package based of looking at other reviews. Any help or information would be nice to know where my package is currently.

Reply from Landmark Global
Shipment ready for dispatch since May 2! No information!
This is a joke - the shipment has the status "Shipment Ready for Dispatch Landmark Global" since May 2 and absolutely nothing is happening to it. How much longer do I have to wait for it? The shipment number is 520115016902699900277867

Reply from Landmark Global
Can someone please respond to my email…
Can someone please respond to my email CASE-250325
Please see the tracking number LTN366933038N1

Reply from Landmark Global
I've asked for a refund after not…
I've asked for a refund after not receiving my order that I placed over 5 months ago. They just want to keep tracking it. Unacceptable

Reply from Landmark Global
I send parcel to Tunisia via UPC and Landmark
I send parcel to Tunisia via UPC. I didn’t know they will use another provider like landmark global. UPC tracking number show all movements from Bristol to Fulham where was passed to Landmark Global. When I type tracking number it show me is still in Fulham and is there since 7th of April!!! Today is 11 of May. My family waiting for parcel ,no update no tracking, no reply to emails . I contacted UPC but they told me clearly that they don’t have it Landmark have it and I should deal with them. Landmark don’t reply to emails, complain form on they website is crushing every time when I try to send it . I know land transport takes longer but this is joke. In the middle of Africa when transport is practically non existent will take faster than this . Tracking number LTN362493850

Reply from Landmark Global
my package has been stuck since 18th march…
my package has been stuck in belgium since 18th of march. today it’s may 9th. that says a lot...
how hard is it to send it to the netherlands? belgium is literally one country away. it should take like 2 weeks max, but more than a month??
please contact one of your EU agents and investigate this.
i’ve already contacted the seller, but as the shipping courier, it’s your responsibility to deliver.

Reply from Landmark Global
Can I have some information besides…
Can I have some information besides being Grouped at partner facility
EMC-Brucargo - Updated: Fri, 2 May at 15:00 EEST - 1INO24365825827

Reply from Landmark Global
The package is stuck in Belgium since…
The package is stuck in Belgium since 26 April. It’s been almost two weeks now. According to YS, after being shipped the package is supposed to arrive within 14 days, yet their shipping partner clearly can’t keep up because my package has remained with Landmark Global for the entire duration of the assured delivery time. When you reach out to them, they’ll blame it on the seller, although the package is with them.
Tracking number: 520115010930383900260129

Reply from Landmark Global
Zero information about order for 1.5 month
This company is a joke. There’s no way to contact them as an individual customer. My order from YesStyle has been stuck in Belgium for ONE AND A HALF MONTH since March 25th!!! It’s stuck in status “ready for dispatch”. No information, no movement.
I want to know what’s going on with my order. Please reply.
LTN361796707
Edit: I don’t want a copy paste reply, I want to know what’s going on with my parcel. It’s YOU who has it, not the seller. YOU should answer me what’s going on with it. So please reply and stop with the copy paste.

Reply from Landmark Global
Package never arrived and zero communication!
Hello. I am located in BC Canada and ordered some books from Thriftbooks on 4/5 which was confirmed, then received an email saying my order was "on the way" 4/7. Then the status updates completely stopped and even still to this day when I click on the "track order" option it will show that it is Shipped, Cheektowaga, NY Tue, Apr 8, 11:45 AM PDT.
After several attempted emails with no reply to Landmark I contacted Thriftbooks who replied immediately with:
"We're sorry you have not received your order. Unfortunately, we do not have any further tracking details and we do not have any replacements to send to you at this time."
I am left very frustrated as these were a present for my kiddo, and confused as to what happened to the books I ordered? If an agent could please assist and advise, it would be greatly appreciated. Thank you

Reply from Landmark Global
LTN365402563
My shipment has been stuck in the status "Tendered to International Gateway" since Sunday, April 20 and still hasn’t been delivered. On top of that, I’ve already sent emails about this and haven’t received any response.
This lack of communication and delay is unacceptable. I need a clear update on where the shipment is and when it will be delivered.
Tracking number: LTN365402563

Reply from Landmark Global
I have been waiting for the delivery of…
LTN367544654
I have been waiting for the delivery of my package since 24th April and it still in Belgium. It is truly frustrating to treat your customers this way! All my products I purchased will be expired because of you! And do not tell me that this is the seller fault because it’s clearly yours! When is my package going to be shipped ??

Reply from Landmark Global
tracking could be better, but really just have patience
I was also waiting for my Yesstyle order and also didn't see any movement for a while, but they got my package on the way to my house within 10 working days. When you see 'grouped at partner facility' it might seem like it's going to be delivered tomorrow, especially if you're in the Netherlands, but they really need some more time. That doesn't mean your package is lost and that doesn't mean this is a terrible company! I would say that perhaps some more transparency or expectation management would be good, given the other reviews here.

Reply from Landmark Global
LTN366873647
Pray your package never ends up with this company—because once it does, you’re in for weeks of stress. Mine has been stuck in Belgium since April 21st. The seller’s hands are tied because it’s with Landmark Global now, and they’re just as clueless as I am. When is my order supposed to be delivered?

Reply from Landmark Global
Missing status information
Hi, Landmark Global. Please help me to track my parcel under the number LTN366634897, it has a status Ready to Dispatch since 19th of April and no updates on the progress of my parcel. Please let me know if it was lost and what my further actions should be to track it.

Reply from Landmark Global
Terrible..no communication..no…
Terrible..no communication..no message.. hopeless

Reply from Landmark Global
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