Rockar Land Rover Reviews 997

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased 2 brand new range rovers from Land Rover Rockar, my sales adviser Elisa was absolutely amazing, she kept me informed throughout the entire sales process, her experience and a... See more

Company replied

Rated 5 out of 5 stars

Rocker are just the best dealership in the country when it comes to Range/Land Rover. What they offer, their deals, their approach to sales (epitomised by Richard) which is more supportive than overwh... See more

Company replied

Rated 5 out of 5 stars

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

997 reviews

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Rated 5 out of 5 stars

Richard was really helpful and the…

Richard was really helpful and the order process straightforward - my third car from Rockar!

July 18, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Thank you Phil for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Richard and the Online Experience Team :-) We hope you love your new Jaguar! Rockar

Rated 5 out of 5 stars

Helpful and quick response

Helpful and quick response

July 9, 2024
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Reply from Rockar Land Rover

Hi Karl, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-)

Rated 1 out of 5 stars

Would give them zero stars if possible

Would give them zero stars if possible. Our Land Rover was going in for a service approx £2k of work and I mentioned to them that there was a fault with the rear window. They said it would be a flat £250 to even look at the window, no work, no parts, no nothing. £250 to just begin diagnostics on a fault. This is our third car from Rockar but never ever will I buy a car from them again.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Seamless experience, I will never go back to an out of town dealership.

June 21, 2024
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Reply from Rockar Land Rover

Morning Daniel, thank you for your wonderful feedback! We're thrilled you enjoyed your Rockar experience and we hope you love your Land Rover!

Rated 5 out of 5 stars

Helpful and great service

Helpful, efficient and accommodating

June 6, 2024
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Reply from Rockar Land Rover

Hi Jane, thank you for leaving us a 5 star review! We hope you love your new Jaguar :-) Rockar

Rated 5 out of 5 stars

Excellent experience

Fast, efficient and cost effective

June 12, 2024
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Reply from Rockar Land Rover

Morning Deepak, thank you for your review. We're thrilled you enjoyed your Rockar experience. Thank you for choosing Rockar and we hope you love your new Land Rover :-)

Rated 5 out of 5 stars

Seamless experience so far.

Just awaiting build confirmation for new car from JLR now but process so far with Rockar has been very easy. Highly recommended.

May 31, 2024
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Reply from Rockar Land Rover

Morning Mark, thank you for taking the time to leave us a 5 star review! We hope you love your new Jaguar

Rated 5 out of 5 stars

Always very helpful and interested in…

Always very helpful and interested in what I was looking for within the range of vehicles I was looking for, and being able to part exchange of my current vehicle within the ordering process. In conclusion I would be helpful to know with some certainty, the part exchange price quoted at the time of placing my order would remain the same or close to the original price quote. Mr H Manley

May 28, 2024
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Reply from Rockar Land Rover

Hi, thank you for your five-star review and for choosing Rockar again! We're thrilled you had such a positive experience with Richard and Max, and we'll be sure to share your kind words with them both. We hope your F-Pace brings you many miles of joy. Rockar :-)

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish

June 5, 2024
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Reply from Rockar Land Rover

Hi Shane, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-)

Rated 5 out of 5 stars

great transaction

great transaction, brilliant comms and online portal super easy to use

May 26, 2024
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Reply from Rockar Land Rover

Hi David, thank you for 5 star review! We're thrilled you enjoyed using our website :-) Rockar

Rated 5 out of 5 stars

New Defender

I initially enquired about buying a Defender from Rockar and was very impressed with the customer service and eagerness to help. I have since placed a deposit with them and can’t rate them highly enough.

May 23, 2024
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Reply from Rockar Land Rover

Hi David, thank you for taking the time to leave us a 5 star review! We're thrilled to hear you we're impressed with the customer service you received. We hope you love your new Defender :-)

Rated 5 out of 5 stars

Very good website and helpful staff

Very good website, showed cars in stock, and helpful staff who could provide information on the car, finance, trade in - everything needed

May 30, 2024
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Reply from Rockar Land Rover

Hi Warren, thank you for your feedback, we'll be sure to pass the feedback onto the team and we hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Helpful Team, 5 🌟 Treatment!

My husband and i would like to thank the Rockar team for all their help and kindness when we purchased our new car. EM was very knowledgeable regarding the cars and the offers and we ended up upgrading to an HSE. There was no pressure selling, just good advice!
Team Carwow were also very helpful, hence our visit to the Canary Wharf showroom, I would use them again and recommend anyone
wishing to purchase a Jaguar or Landrover.
We're looking forward to collecting our new car.

May 28, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning, thank you so much for your wonderful 5 star review, we'll be sure to pass the feedback onto Evelina and the team in store. We're thrilled you enjoyed your Rockar experience and we hope you love your new Jaguar! :-)

Rated 5 out of 5 stars

Great experience ,Friendly staff

Great experience ,Friendly staff, smooth process, and found the perfect car. Highly recommended!

May 28, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning Shah, thank you for taking the time to leave us a 5 star review. we're thrilled you enjoyed your Rockar experience! :-)

Rated 1 out of 5 stars

Really unpleasant and unprofessional…

Really unpleasant and unprofessional people working there . They told me my vehicle price for part exchange and with in a couple of hours they dropped the valuation price as I had changed my mind and settled for a cheaper vehicle instantly the price dropped by 4k. Extremely unprofessional and also a previous visit a car I was going to purchase and almost at the showroom having driven 30 miles to be told the car had just gone! I can’t believe this company absolutely waste of time.

May 24, 2024
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Reply from Rockar Land Rover

Thank you for your feedback, we apologise for any frustration and appreciate the opportunity to explain.

In late April/early May, we provided your part exchange valuation which was valid until the end of May. One week before expiration, you contacted us to purchase a used vehicle and part exchange your car. We informed you that the part exchange needed completion before the valuation expired, which was agreed and you paid a reservation deposit.

Upon inspection, we found the MOT was less than two months from expiration and the service was overdue. These issues required a re-evaluation of your vehicle's value as per our terms. We promptly communicated this, though we understand it was disappointing.

Regarding your previous visit, we apologise for the car being sold before your arrival. As an online retailer, vehicles remain available until a reservation deposit is placed to ensure fairness for all of our clients.

We strive to provide professional service and regret your experience fell short, if you wish to discuss this further with a member of our team please email helpme@rockar.com. Thank you, Rockar.

Rated 5 out of 5 stars

Rockar - A refreshing way to buy a car

Both Richard and Pauline were very patient and helpful and not pushy in any way.

May 18, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Richard, thank you for taking the time to leave us a 5 star review. Thank you for your comments and we'll be sure to pass the feedback onto Pauline and Richard in the Online Experience Team. We hope you love your Jaguar :-) Rockar

Rated 5 out of 5 stars

Amazing customer service

Very simple process!
Spoke to Pauline who was amazing who walked me through the process.
You build your vehicle in your own time and pace and according to your budget with friendly staff there to help you at the end of the phone if you have any queries.
Would 100% recommend!

May 17, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Colin, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your experience. We'll be sure to pass the feedback onto Pauline and the Online Experience Team. We hope you love your Land Rover. :-)

Rated 5 out of 5 stars

From the first phone call to reserve…

From the first phone call to reserve the car to the delivery was an extremely smooth easy process.
All staff were extremely helpful and friendly. The car itself was presented immaculately. WE live 5 hours away and the car arrived via transporter in superb condition as described.
Value for money was spot on. Would DEFINITELY recommend and use in the future.

November 17, 2023
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Nia, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. Thank you again and we hope you love your new Land Rover :-)

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