Rockar Land Rover Reviews 997

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased 2 brand new range rovers from Land Rover Rockar, my sales adviser Elisa was absolutely amazing, she kept me informed throughout the entire sales process, her experience and a... See more

Company replied

Rated 5 out of 5 stars

Rocker are just the best dealership in the country when it comes to Range/Land Rover. What they offer, their deals, their approach to sales (epitomised by Richard) which is more supportive than overwh... See more

Company replied

Rated 5 out of 5 stars

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

997 reviews

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Rated 5 out of 5 stars

Made an enquiry

Made an enquiry, no pushy salesman approach. Was talked through the best value for money, the extras to make the car unique to ourselves, given a price and left to think about it. Did the exercise of gaining another price and was more than happy with Rockars price, and ordered the car.
No push on finance or the extras which other garages were pushing, options were given but left for us to make our own minds up. Pain free experience of buying a car!

November 5, 2024
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Reply from Rockar Land Rover

Hi Nicola, thank you for this wonderful review. We thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Good salesman and easy procedure

Good salesman and easy procedure

October 27, 2024
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Reply from Rockar Land Rover

Morning Mr Wijesinghe, thank you for taking the time to leave us a 5 star review. We hope you love your new Range Rover :-) Rockar

Rated 5 out of 5 stars

very informative and responsive

very informative, responsive and offered best value compared to other dealers.

October 25, 2024
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Reply from Rockar Land Rover

Hi Nick, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-) Rockar

Rated 1 out of 5 stars

Complaints ignored

I bought a Discovery 5 from their Canary Wharf branch. On handover the footwells were wet. I was told overzealous valeter.
Over coming weeks it was obvious there were significant issues with water and wind ingress amongst a host of other issues which should’ve been spotted by their “experienced professionals” during their “extensive pre-sale inspections”. They did repair a number of these issues and initially to my satisfaction. However it appears you’re only expected to give them one shot at it; since finding water pooling once again in the footwells of my car, everyone I had dealt with has disappeared! Not left the business (I’ve had that confirmed) but instead ignores emails and phone calls. Even going into the dealership in Canary Wharf, I was promised an escalation and call back - nothing. For all the negative reviews here, Rockar’s Complaints team suggests writing to their Complaints, Aftersales or HelpMe email addresses but all that illicits is an auto-response acknowledgement but no calls or emails. Don’t be fooled into thinking they’re keen to help. From what I have found those addresses are a repository to appear to be interested in helping but in reality you’re on your own.

My case is now with JLR Financial Services. A real shame. It’s a lovely car but this dealership shouldn’t be trusted with selling their products.

August 14, 2024
Unprompted review
Rated 4 out of 5 stars

the process was seamless and quite…

the process was seamless and quite interactive. I did not require assistance in the process.

October 10, 2024
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Reply from Rockar Land Rover

Hi Okechukwu, thank you for taking the time to leave us a positive review. We'd love to know how we could of made your 4 star review a 5 star one! :-) We hope you love your new Range Rover Evoque. Rockar

Rated 5 out of 5 stars

It was an easy process to place my Non…

It was an easy process to place my Non built Oder.Hope it will be delivered in two weeks. Am satisfied and happy with my orders

October 4, 2024
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Reply from Rockar Land Rover

Morning Richard, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover! :-)

Rated 5 out of 5 stars

Great service

Great service

September 9, 2024
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Reply from Rockar Land Rover

Hi Keeley, thank you for taking the time to leave us a 5 star review. We hope you love your new Jaguar! :-) Rockar

Rated 5 out of 5 stars

Straight forward process helpful salesperson

Talked through the ordering process was straight forward this is the second car I have purchased through Rockar now.

September 13, 2024
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Reply from Rockar Land Rover

Hi Andrew, thank you for taking the time to leave us a 5 star review. We're thrilled to hear you've come back for your second car purchase! We hope you love your new Range Rover :-) Rockar

Rated 5 out of 5 stars

Patience and clarity from Richard was…

Patience and clarity from Richard was very much appreciated 👍🏻

September 10, 2024
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Reply from Rockar Land Rover

Hi Michael, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the comments onto Richard and the Online Experience Team. We hope you love your new Defender! :-) Rockar

Rated 5 out of 5 stars

Great price

Great price. Easy process.

June 20, 2024
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Reply from Rockar Land Rover

Thank you for your 5 star review. We hope you love your new Land Rover!

Rated 5 out of 5 stars

5 stars from my side

5 stars from my side. Richard Read is so helpful with all the help and assistance needed.

August 23, 2024
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Reply from Rockar Land Rover

Hi Raj, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto the Richard and the Online Experience Team :-) Thank you again and we hope you love your new Land Rover!

Rated 5 out of 5 stars

Jaguar XE

Very happy with the service provided

July 28, 2024
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Reply from Rockar Land Rover

Hi David, we're thrilled you're happy with the service you received here at Rockar :-) We hope you love your Jaguar XE!

Rated 1 out of 5 stars

1 Misleading on- line sales people

1 Misleading on- line sales people.

2 Held on to refundable deposit

NOW WRITING TO TRADING STANDARDS

August 13, 2024
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Reply from Rockar Land Rover

Hi Raymond, thank you for your feedback. We have passed this onto the Online Experience Team. Apologies for any inconvenience and we hope we can turn your 1-star review into a 5-star one. Thank you, Rockar

Rated 5 out of 5 stars

Great purchase experience

I recently purchased a Land Rover Defender 110 from Rockar, and the entire experience was exceptional from start to finish. The process was seamless, and the service exceeded my expectations. I highly recommend Rockar for anyone considering a Land Rover purchase.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE GREAT PRICE THAT YOU…

GREAT SERVICE GREAT PRICE THAT YOU RICHARD READ! TOPMAN!

August 2, 2024
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Reply from Rockar Land Rover

Thank you Derek for leaving this wonderful 5 star review. We'll be sure to pass the feedback onto Richard and the Online Experience Team. Thank you again and we hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Great Company to work with

Both Richard Read and Evelina Mockute were both so helpful and patient. Rockar itself had and has great deals

July 30, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi there, we hope you love your Land Rover! Thank you for taking the time to leave a review. We'll be sure to pass the feedback onto Richard and Evelina. Thank you again, Rockar :-)

Rated 5 out of 5 stars

Arizona customer service was…

Arizona customer service was incredible.
Very knowledgeable.

July 20, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Ashley, thank you for your 5 star review! We'll be sure to pass the feedback onto Arizona and the team in store :-) We hope you love your new Jaguar

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