Rockar Land Rover Reviews 997

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased 2 brand new range rovers from Land Rover Rockar, my sales adviser Elisa was absolutely amazing, she kept me informed throughout the entire sales process, her experience and a... See more

Company replied

Rated 5 out of 5 stars

Rocker are just the best dealership in the country when it comes to Range/Land Rover. What they offer, their deals, their approach to sales (epitomised by Richard) which is more supportive than overwh... See more

Company replied

Rated 5 out of 5 stars

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

997 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service ever time

Great service ever time, this 4th car purchased through Rocar, can’t recommend them enough even though I am in the North Yorkshire.

January 17, 2025
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Charles, thank you for taking the time to leave us a 5 star review. We're thrilled you've come back for a 4th time, thank you so much for your continued support! We hope you love your new Land Rover :-)

Rated 5 out of 5 stars

Responsive.

Responsive.
Clear prices
Good quote
Pleasant to deal with.

January 13, 2025
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning Bruce thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover! Rockar :-)

Rated 3 out of 5 stars

Lee is a brilliant guy to deal with…

I bought a new Land Rover from Lee Land Rover defender. He done me a fantastic deal. such a good guy to deal with, I cannot wait to pick it up from him just waiting for it to be built. Thank you very much Lee. See you soon.

December 10, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning James, thank you for taking the time to leave a review. We've noticed you have put 3 stars, we'd love to know how we could have made your experience a 5 star? Thank you, Rockar :-)

Rated 5 out of 5 stars

Very straightforward and easy to order

Very straightforward and easy to order. Queries were resolved quickly.

January 6, 2025
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning Anne, thank you for taking the time to leave a 5 star review. We're thrilled you enjoyed your Rockar experience. Enjoy your Defender! :-)

Rated 5 out of 5 stars

Great service

Great service, quick and easy experience.

December 23, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Good Morning, thank you for taking the time to leave us a 5 star review :-) Rockar

Rated 5 out of 5 stars

Excellent service

Mr Edward Rush was a pleasure to deal with and made the whole process very simple.

December 30, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Alan, we're thrilled you enjoyed your Rockar experience. We'll be sure to pass the feedback onto Eddy and the team in store :-) Rockar

Rated 5 out of 5 stars

Perfect

From start to finish I’ve been well informed and totally at peace

December 9, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning Tiff, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience, enjoy your new Land Rover! :-) Rockar

Rated 5 out of 5 stars

Great customer service

Great customer service

December 5, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Paul, thank you for your 5 star review. We hope you love your new Defender :-) Rockar

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and assistance by Chloe and ofcourse by Lee & Edi too.

December 11, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Muhammed, thank you for taking the time to leave us a 5 star review! We'll pass your comments onto Chloe and the team in store at Canary Wharf. Enjoy your new Defender :-) Rockar

Rated 5 out of 5 stars

Chloe was amazing reviewing spec and…

Chloe was amazing reviewing spec and placing order!

December 4, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Aoife, thank you for your wonderful review! We'll pass the feedback onto Chloe and the team in store. We hope you love your new Defender :-) Rockar

Rated 5 out of 5 stars

Edward has been a star!

December 10, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Kate, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Eddy and the team in store. We hope you love your new Range Rover Velar :-) Rockar

Rated 5 out of 5 stars

From Richard confirming the order to…

From Richard confirming the order to Amy arranging delivery & Carolann arranging the paperwork and then Darren’s delivery of our defender the whole experience was faultless
Our defender is everything & more the videos show it to be
Thank you for your fantastic service

November 30, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Morning Margaret, thank you for your wonderful feedback! We're delighted to hear that Richard, Amy, Carolann, and Darren all contributed to making your experience seamless and enjoyable. It’s fantastic to know your Defender exceeds your expectations, there’s nothing like seeing it in person! We’ll share your kind words with the team. Thank you for choosing us, and enjoy every moment with your Defender! Rockar

Rated 5 out of 5 stars

New Range Rover Evouque Autobiography

Dealing with Michael Lake, nothing was too much trouble, called me back promptly whenever I left a message, made the whole process seamless, and came up with a very good deal to match our requirements.
I would highly recommend Rokar Land Rover Canary Wharf.

December 5, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Len, thank you so much for your kind words! We’re thrilled to hear about your seamless experience with Michael Lake and that he was able to match your requirements perfectly. We’ll be sure to pass your wonderful feedback on to him - it will mean a lot. Thank you for recommending us and we hope you love your new Evoque. Rockar

Rated 1 out of 5 stars

Very poor service

I was offered an amount for my part exchanged. Agreed to a purchase. I was then contacted after paying a deposit. Offered seven thousand pounds less for my part exchange. Still waiting for my deposit refund. I would never use this company ever again

November 23, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Thank you for your feedback. We’re sorry to hear about your experience and want to address your concerns. Upon review, we noted that the valuation discrepancy was due to the part exchange vehicle being incorrectly listed as having an Ultimate Pack, which it did not. We can confirm that your deposit has been refunded, and we sincerely apologise for any inconvenience caused during this process.

If you have any further concerns or questions, please don’t hesitate to reach out to us directly. helpme@rockar.com
Thank you, Rockar.

Rated 5 out of 5 stars

Great Service

Great - no hard sell. Super helpful

November 28, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Ian, thank you for your 5 star review. We hope you love your new Land Rover! Rockar

Rated 5 out of 5 stars

Chloe outstanding customer service 👏

Chloe outstanding customer service 👏

The sales service I received from Chloe was outstanding. Chloe displayed vast amount of knowledge on the Jaguar I was intrested in and prepared a financial package which suited me. A great asset to Rocker with the rest of the sale and financial team who helped along the way. Thanks a million.

June 28, 2024
Unprompted review
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Mr Gill, thank you for taking the time to leave us a 5 star review. We love the feedback you have left for Chloe and we'll be sure to pass it on and to the team in store. Thank you, Rockar :-)

Rated 1 out of 5 stars

Utterly appalling after sales service

Utterly appalling after sales service. I April 2024 I bought a new Land Rover Discovery. the sales service was excellent. However they damaged a wheel whilst loading the vehicle to deliver to me and I agreed that they could still deliver it on the promise that a new wheel would be sent to my local LR dealer in a week or so. That was 7 months ago. Since then I have sent numerous emails, made a formal complaint and been completed ignored, not even an acknowledgement of the emails or the formal complaint. I am now forced to waste my time complaining to trading standards and instructing solicitors

November 15, 2024
Unprompted review
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi there, we're sorry to hear about your experience. Our team has attempted to contact you already today to resolve this matter as quickly as possible. We are committed to ensuring this is addressed and sincerely apologise for the inconvenience caused.

Rated 5 out of 5 stars

Chloe at Rockar has been very helpful…

Chloe at Rockar has been very helpful to us in buying our new car. Would recommend their service

October 31, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Bill thank you for taking the time to leave us a 5 star review! We'll be sure to pass the feedback onto Chloe and the team in store. We hope you love your new Land Rover! Rockar :-)

Rated 5 out of 5 stars

max was great!

November 4, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Mr Gallifant, thank you for your 5 star review. We'll be sure to pass the feedback onto Max and the Online Experience Team. We hope you love your new Land Rover! Rockar :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look