Rockar Land Rover Reviews 997

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased 2 brand new range rovers from Land Rover Rockar, my sales adviser Elisa was absolutely amazing, she kept me informed throughout the entire sales process, her experience and a... See more

Company replied

Rated 5 out of 5 stars

Rocker are just the best dealership in the country when it comes to Range/Land Rover. What they offer, their deals, their approach to sales (epitomised by Richard) which is more supportive than overwh... See more

Company replied

Rated 5 out of 5 stars

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

997 reviews

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Rated 5 out of 5 stars

Car buying made easy

Friendly and helpful advice would highly recommend.

February 19, 2024
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Reply from Rockar Land Rover

Hi Nina, thank you for taking the time to leave us a 5 star review. We're thrilled you are happy with your service. We hope you love your new Jaguar! :-) Rockar

Rated 5 out of 5 stars

Great experience

Chloe has been very helpful in sorting paperwork and pricing. The whole experience was very effortless when placing the order for the New Business Lease.

February 23, 2024
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Reply from Rockar Land Rover

Hi Tracy, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover :-)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, both guys in the showroom were very friendly and went through all the options really clearly. Very smooth buying process!

February 22, 2024
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Reply from Rockar Land Rover

Thank you Will for your 5 star review. We'll be sure to pass this feedback onto the store team. Thank you again and we hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Was taken through the buying process by…

Was taken through the buying process by Carly very helpful and knowledgeable

February 21, 2024
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Reply from Rockar Land Rover

Thank you for your 5 star review Mike. We believe it was Chloe who helped you in store, we'll be sure to pass this feedback onto the store team. Thank you again and we hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Rockar - brilliant …

The dealership made the entire buying experience so easy and straightforward - all with a smile and in a professional manner. Thanks Edward and the Rockar team - well done!!!

February 14, 2024
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Reply from Rockar Land Rover

Hi Imran, thank you for your lovely review. We're thrilled you loved your Rockar experience. We'll be sure to pass the feedback onto Eddy and the team in store! Thank you again and we hope you love your new Land Rover. Rockar

Rated 5 out of 5 stars

Amazing Service and Very Competitive Prices!

An amazingly friendly, professional and efficient service from start - including an unaccompanied and unrushed test drive - to finish (not forgetting a full tank of fuel!). We were incredibly well looked after and special recognition goes to Pavel for his patience and great care in explaining all the features of our new Evoque and for doing the big reveal! We were also impressed by the very effective and efficient communication through the Rockar portal, including the ease with which documents could be uploaded / downloaded. Response times for the messaging service were superb so no one should feel put off by the location of the Canary Wharf showroom (which was actually very convenient for us). Above all, Rockar were extremely competitively priced for new cars, including those with short lead-in times (which we needed). Well done Team and keep up the great work - we will certainly have no hesitation in recommending you to friends and family!

January 31, 2024
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Reply from Rockar Land Rover

Hi Chris, thank you for leaving us this wonderful 5 star review. We're thrilled you enjoyed the service and we'll be sure to pass the feedback to Pavel and the team in store. Thank you for choosing Rockar and we hope you love your new Land Rover! :-)

Rated 5 out of 5 stars

Great service.

February 5, 2024
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Reply from Rockar Land Rover

Good Morning, thank you for taking the time to leave us a 5 star review. Rockar :-)

Rated 1 out of 5 stars

Poor

I have bought 2 cars from Rockar and I will say that the purchasing process has always gone very smoothly. However, a different story when things go wrong. Lack of communication, me having to chase up to find out what is going on. My Evoque is 18 months old and has had numerous EV problems. It was in the garage for a new heater until last week and then I had to call LR assist out again yesterday! Rockar have not been helpful at all. They have not offered me any kind of resolution to the problems I have experienced. I would not recommend them as their after care has been terrible.

February 13, 2024
Unprompted review
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Reply from Rockar Land Rover

Morning Mary, Thank you for taking the time to share your feedback with us. We apologise for the inconvenience and frustration you have experienced with your Evoque.

We want to assure you that your concerns are being taken seriously. Our team are actively working to resolve the issues with your vehicle and will do our best to find a satisfactory resolution for you.

We appreciate your patience and understanding as we work through this process. Thank you, Rockar

Rated 5 out of 5 stars

Great experience

Found Rockar via Carwow and can’t speak highly enough of how easy the process was from start to finish. Was a little concerned about ordering from London given I live in Scotland but I shouldn’t have worried.

Got a great deal on my F-Pace which was delivered right to my door with a full tank of fuel within a concealed vehicle carrier.

Special mention to Omar who was really quick to respond to my queries and exceptionally helpful.

February 7, 2024
Unprompted review
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Reply from Rockar Land Rover

Hi Pete, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We'll be sure to pass the feedback onto the team and hope you love your new F-Pace! :-)

Rated 5 out of 5 stars

Well taken car of from start to finish

Well taken car of from start to finish. No complaints

January 29, 2024
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Reply from Rockar Land Rover

Hi Suresh, thank you for leaving us a 5 star review. We're glad you enjoyed your Rockar experience from start to finish! We hope you love your new Land Rover :-)

Rated 5 out of 5 stars

excellent customer service from Rocker…

excellent customer service from Rocker sales team, in from particular Pauline Holmes..

January 31, 2024
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Reply from Rockar Land Rover

Hi Charlie, we're thrilled you enjoyed your Rockar experience and thank you for your lovely feedback. We'll be sure to pass the comments onto Pauline and the Online Experience Team. Thank you, Rockar!

Rated 5 out of 5 stars

Easy to order online and a significant…

Easy to order online and a significant discount on the RRP too. What's not to like?

January 31, 2024
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Reply from Rockar Land Rover

Hi Brian, thank you for your 5 star review. We're thrilled your enjoyed your Rockar experience! We hope you love your new Jaguar :-) Rockar

Rated 5 out of 5 stars

Edward patience and care

Edward patience and care

January 30, 2024
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Reply from Rockar Land Rover

Hi Ola, thank you for your feedback. We'll pass this onto Eddy and the team in store. We hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Great service......

Juliet was really helpful and made the process simple and straightforward.

January 24, 2024
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Reply from Rockar Land Rover

Hi Quentin, thank you for leaving us a 5 star review. We'll be sure to pass the feedback onto Juliet and the team. We hope you love your new Land Rover! Rockar :-)

Rated 4 out of 5 stars

Almost but not quite the perfect sale

The buying process online - so easy and convenient. It's great to be able to deal with documentation online and track progress of the car. I love this method of buying.
The car was delivered on time by Darren, awesome chap, happy for a chat, took me through the main controls etc and ensured I was comfortable before he left.
This should be a 5* review right? Wrong... With 14 miles on the clock the car is on its way back to a dealer for defective lights. While the manufacturer is responsible for the build of the car, I do expect the dealer, prior to release to the customer, to be doing some checks! Lights is definitely on the list of what I expect to be checked. I have some lights not working at all and some intermittent as found by roadside recovery.. they advised an immediate return for in-depth review of the lighting system. We have a second car on order which will remain on order should this fault turn out to be easily fixed and I don't become a frequent visitor of the service bay of Landrover!

To keep it positive, aside from the dodgy lights and my first drive in the car being to a dealership service department, the buying process and customer service/communication with Rockar has been really great.

January 22, 2024
Unprompted review
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Reply from Rockar Land Rover

Morning Lisa, thank you for taking the time to share your experience with us. We're sorry to hear there seems to be an issue with the lights. Our team is committed to resolving this matter promptly, and we will be in touch today to address and rectify the situation.

We appreciate your positive feedback on the buying process and the delivery service provided by Darren. We strive to ensure that every aspect of your experience meets the highest standards.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction. Rockar :-)

Rated 5 out of 5 stars

Simon and his team were very…

Simon and his team were very professional, courteous and helpful.

January 10, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Laurence, thank you for your 5 star review, we're happy you enjoyed your Rockar experience! We'll be sure to pass the feedback onto the team. Thank you again and we hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Really quick responses to my questions…

Really quick responses to my questions and the whole online experience was great to follow and use

January 16, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi Martin, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your experience and we hope you love your Jaguar! Rockar :-)

Rated 5 out of 5 stars

Friendy

Friendy, courtious, knowledgable

January 7, 2024
Rockar Land Rover logo

Reply from Rockar Land Rover

Hi David, thank you for your kind words and 5 star review. We hope you love your new Land Rover :-)

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