Rockar Land Rover Reviews 997

quick reaction but I have not got the car yes so we will have to wait and see

Highly recommended.

Spent 2 hours at their office in Newbald to try and get the best deal for me as I had a budget.

Got the car of my dreams and delivered within 2 weeks of ordering.

The whole process is seamless and easy. Customer service is a priority and I have received a number of calls from people making sure everything is ok. Car delivered to my door with a thorough run through of all aspects of the process vehicle by the delivery driver.

Michael, Carolann and Richard were amazing throughout.

Good, straightforward process with great service.

Quick response to questions. Very friendly and efficient from start to finish. Really nice pleasant people to deal with.

Very helpful Staff

Excellent personal service. All the answers. Made it very easy.

Excellent service and information

Third car from these! They really are the most accommodating franchise, I have had Range Rovers for 30 years and used many and I have found these are the best and they deliver!
Definitely recommend

Jak was fantastic and really made the whole experience of buying my first car great!

Great support team - Pauline, Amy and Michael! I can totally recommend Rockar for buying your Range Rover.

If I could give this zero stars I would!!

Within a week of buying an F-Pace from here I was driving with my 3 year old son in his car seat in the back of the car. Someone pulled out on me and the seatbelt failed! My son came flying into the centre console in his car seat. I reported the fault to Rockar and they denied anything was wrong with the vehicle. I went through Jaguar finance and they made Rockar take the car back and fault check it. Lo and behold there was a clear issue and they fixed it and offered me a meal voucher to take my family for some food! Obviously I was disgusted with this and said no as we could have been having a completely different conversation had the potential accident happened.
To this day 8 months later my poor son still will not get in the car or even go near it. I’ve reported this to the dealership and they said as they’ve now fixed the seatbelt they don’t see an issue but they’re sorry my son won’t get in the car. The best they can now offer me is to part exchange the car but as I’m in negative equity with my current car I have from them I’d end up paying more out.
Service from so cold managers and senior staff has being nothing short of disgraceful and embarrassing.
I’ve had an absolutely horrific experience with this company and this is still ongoing. They don’t call or follow through on anything they say.
Please avoid this company!

The assistant was very helpful and the site facilities are simple direct.

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got an immediate thumbs up from the Good Lady; having highly spec'd one, approached several dealers. Rockar Landrover provided the best customer journey without any pressure. On top received the best discount plus trailer delivery and the cherry on top a full fuel tank. Falling in love all over again after my recent bereavement! A very happy chappy once more.
Paul Anton Essex AKA The Almighty One

Fantastic customer service from the start. I’m over the moon with our car and the personal assistant received

Richard was super professional and knew what he was talking about.

Having had very poor experiences with other JLR dealerships I thought I'd give Rockar a try and buy the car online. What a great experience from start to finish - easy online process and very helpful staff just a call away when I needed more info. I visited Canary Wharf as well and the experience was the same - very helpful. New car delivered this week to my doorstep with a really information 30 minute handover. I couldn't be happier with the car and the buying experience (plus the treat I found in the boot). I would recommend Rockar without hesitation. Special shout out to Juliet in the online team for her help.

It was really a great experience to have car from Rockar.
Rockar canary wharf team Evelina, Arizona, Alina , head office customer services Amy, Christian , delivery person Shaye all are excellent people ever. They are supper friendly and professional.
They are supper good to resolve queries- specifically Evelina.

She was patient and informative.
Customer service was excellent.
Payment options explained
Well done

Richard at Rockar personally helped me through the ordering process, so personal service and contact so important to me. Everything explained step by step.

Simple straightforward professional