Rockar Land Rover Reviews 997

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased 2 brand new range rovers from Land Rover Rockar, my sales adviser Elisa was absolutely amazing, she kept me informed throughout the entire sales process, her experience and a... See more

Company replied

Rated 5 out of 5 stars

Rocker are just the best dealership in the country when it comes to Range/Land Rover. What they offer, their deals, their approach to sales (epitomised by Richard) which is more supportive than overwh... See more

Company replied

Rated 5 out of 5 stars

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... See more

Company replied

Company details

  1. Motor Vehicle Dealer

Written by the company

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

997 reviews

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Rated 5 out of 5 stars

Very happy with service

Very happy with service , very helpful, polite, and very easy.

October 23, 2023
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Reply from Rockar Land Rover

Hi Lorraine, thank you for taking the time to leave a 5 star review. We're thrilled you we're happy with the service. Enjoy your new Land Rover! Rockar :-)

Rated 5 out of 5 stars

Juliet was great of locating a car for…

Juliet was great of locating a car for me and got me a great car higher specification than we wanted for similar money and great service

October 20, 2023
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Reply from Rockar Land Rover

Morning Chris, thank you for your wonderful review! We'll be sure to pass the feedback onto Juliet and the team :-) We hope you love your new Land Rover!

Rated 1 out of 5 stars

NEVER BUYING A JAGUAR CAR AGAIN!!!

Completely unreliable car spending more time in the garage than on the road. I have taken the car in almost 8 times now over the last 2 years for the same problem, and each time I am asked to pay the 'investigation fee' over and over again. Despite the fact that after every investigation and repair the fault continues to show up again.

The fault reappeared showing a warning that I would be unable to restart the engine, so I called ahead to the garage and I was asked to bring the car in on Monday. On arrival, I was instead told there was no availability to take the car in and was instead asked to come back in 2 weeks time. I told them I might not be able to start my car up to bring it to them, but still turned me away. Despite the fact that they have failed to fix my car and left me in this situation, they still wouldn't keep my car on site. Shockingly unreliable car, and dreadful service. Since the service team have failed to fix the fault themselves they have resorted to 'blaming my driving style' for the fault, so they can continue to justify their fee. I have never experience such awful car service in my life.

October 16, 2023
Unprompted review
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Reply from Rockar Land Rover

Hi Syed, we understand these issues can be frustrating, the Diesel Particular Filter regeneration process does depend on driving style and can often lead to a build up of soot and blockages in the system. Our Aftersales Team have advised on how this can be prevented and are always on hand for further assistance if required. Please feel free to contact us on 0330 088 8730 or email jlrservice@rockar.com if you require any support.

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Richard, who was the sales agent, was extremely helpful and made the entire process extremely pleasant and easy. I will highly recommend Rockar and would use them again.

October 13, 2023
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Reply from Rockar Land Rover

Hi Manraj, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Richard and the team. We hope you love your new Land Rover :-)

Rated 5 out of 5 stars

5* Service

Great service from start to finish. Special mention to Alina (Canary Wharf branch) and Pauline and Amy (Online Team) who were really helpful throughout and made the whole process of purchasing my new car so easy! Would definitely recommend purchasing from Rockar.

September 28, 2023
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Reply from Rockar Land Rover

Morning Fred. Thank you so much for your wonderful review. We will pass this onto Alina and the store team as well as Pauline and Amy at the head office! We hope you love your new Land Rover :-) Rockar

Rated 5 out of 5 stars

Evelina was very helpful and she help…

Evelina was very helpful and she help me build my dream car with best options

October 10, 2023
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Reply from Rockar Land Rover

Hi Dastan, thank you for leaving us a 5 star review! We'll pass your feedback onto Evelina and the team in store. Thank you :-)

Rated 5 out of 5 stars

Excellent service from Pauline

Excellent service from Pauline, a handful of messages back & forth and the car is ordered from stock.

October 10, 2023
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Reply from Rockar Land Rover

Thank you John for your 5 star review! We'll be sure to pass this into the Pauline and the team! Thank you and we hope you love your new car! Rockar :-)

Rated 5 out of 5 stars

Excellent service with clarity of…

Excellent service with clarity of price. Also very informative and patient.
I would really recommend Juliet.

September 18, 2023
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Reply from Rockar Land Rover

Hi, thank you for your 5 star review! We'll be sure to pass this into the Juliet and the team! Thank you and we hope you love your new car! Rockar :-)

Rated 5 out of 5 stars

Excellent service and a gorgeous car

Excellent service from Rockar throughout. A smooth process and a gorgeous car. Car delivered to my doorstep on time. Features were explained at handover. After service was fantastic. Thanks Rockar and a special mention to Jenny who was great. I wouldn’t hesitate to use you again.

September 13, 2023
Unprompted review
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Reply from Rockar Land Rover

Hi Angela, we love this review! We'll be sure to pass this into the Jenny and the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

Rated 5 out of 5 stars

Amazing Team Evelina Amy Christian we’re all amazing…

Evelina Amy Christian we’re all amazing
Never purchased car from England so was big challenge but these guys made it work thank you get my new car on 20 th September so all good.

September 5, 2023
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Reply from Rockar Land Rover

Hi Jacqueline, we love this review! We'll be sure to pass this into the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

Rated 5 out of 5 stars

Fantastic Service

Quick turn around on my pre owned Jaguar F Pace

Great communication via email. Recommend this branch for anyone's Jaguar or Landrover needs

September 7, 2023
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Reply from Rockar Land Rover

Hi Antone, thankyou for leaving us a 5 star review. We hope you love your Jaguar F-Pace. Be sure to share your new love with us on social media @rockarjaguar

Rated 5 out of 5 stars

Delivered as promised!

I didn’t realise buying a new car can be this free from drama having dealt with other companies in the past . Everything was done in just one week, delivered as promised with no issues whatsoever or unexpected surprises. You did amazing! I highly recommend Rockar!

August 29, 2023
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Reply from Rockar Land Rover

Hi Ugo, thank you so much for your wonderful 5 star review! We hope you love your new Land Rover!

Rated 5 out of 5 stars

Perfect service as per normal.

Perfect service as per normal.

August 29, 2023
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Reply from Rockar Land Rover

Hi Chris, thank you for leaving us a 5 star review, we're thrilled to hear you've come back and found out service perfect! Thank you, Rockar

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the sales representative was helpful and patient.

August 31, 2023
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Reply from Rockar Land Rover

Hi Deneise, thank you for taking the time to leave us a 5 star review! We'll be sure to pass this onto the team! Rockar :-)

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