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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, knowledgeable, and professional, making every interaction pleasant. People consistently highlight the excellent delivery service, noting its speed, efficiency, and the drivers' professionalism in placing items exactly where requested. Many consumers also appreciate the competitive pricing and the good quality of the products, finding them to be better value than other retailers. However, some customers were dissatisfied with specific issues, such as receiving damaged materials or incorrect products, which sometimes led to additional costs. A few people also mentioned expensive delivery costs and longer-than-expected delivery times, while others noted that some products, like flags, might not be the strongest quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and outstanding service,... See more

Price

Customers had positive experiences with price, frequently highlighting competitive pricing and great value.... See more

Product

People report positive experiences with product quality and value. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality customer service

Good driver, friendly staff, very quick delivery and quality product delivered at a very reasonable price.

July 29, 2024
Landscape World logo

Reply from Landscape World

Thank you for your kind review! We're glad to hear that you were happy with the quick delivery, friendly service, and the quality of the product. Offering great value at a reasonable price is always our goal. We appreciate your feedback and look forward to serving you again!

Thanks,
James

Rated 5 out of 5 stars

Excellent service

Excellent service
Quick delivery
Good price
Polite driver
Would use again
Would recommend

July 29, 2024
Landscape World logo

Reply from Landscape World

Thank you for your fantastic review! We're thrilled to hear you were pleased with the service, quick delivery, and competitive pricing. It’s great to know our driver made a positive impression too. We truly appreciate your recommendation and look forward to serving you again!

Thanks,
James

Rated 5 out of 5 stars

Easy to order

Easy to order. Good quality soil, no stones. Delivery was very quick and friendly service.

July 26, 2024
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Reply from Landscape World

Thank you for your great feedback! We're glad to hear that the ordering process was easy and that you're happy with the quality of the soil. It's wonderful to know our delivery service met your expectations as well. We appreciate your support and look forward to serving you again!

Thanks,
James

Rated 5 out of 5 stars

A great Company from the initial…

A great Company from the initial ordering over the phone to the next day delivery my order was done in a professional and friendly no pressure way an excellent Company.
I would especially like to thank the driver (James)for his professionalism and friendly delivery, he even called to advise me he was five minutes away.
He is a asset to the company.

August 3, 2024
Unprompted review
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Reply from Landscape World

Thank you so much for your fantastic review! We’re delighted to hear that you had a smooth experience from start to finish. We’ll be sure to pass on your special thanks to James for his professionalism and helpful communication—he’ll be thrilled to know he made a positive impression. Your kind words mean a lot to us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery
Thanks

July 25, 2024
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Reply from Landscape World

Thank you for your review! We're glad to hear you were satisfied with our pricing and delivery speed. If you need anything else, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

MOT type 1 bulk bags.

Compared several companies online and this was by far the cheapest. Checked reviews which were great so ordered. MOT was delivered next day. Amazing service and prices are great. Don't look anywhere else.

July 4, 2024
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Reply from Landscape World

Thank you for your wonderful review! We’re thrilled to hear that our competitive pricing and great service exceeded your expectations. It’s fantastic to know our next-day delivery made a positive impact. We appreciate your recommendation and are glad you found us!

Rated 5 out of 5 stars

Fantastic Customer experience

Fantastic Customer experience, nothing is too much trouble for the team, they are were very helpful with picking out my porcelain tiles and border for my back garden. They were also helpful with the ground work products that I needed too. Really good reliable company that you can trust to give you a fantastic service and experience for any garden or building project. A big thank you

July 23, 2024
Unprompted review
Landscape World logo

Reply from Landscape World

Thank you so much for your glowing review! We're thrilled to hear that our team could assist you with both your porcelain tiles and groundwork products. It's wonderful to know that you felt well-supported and that our service met your expectations. Your trust and kind words mean a lot to us. A big thank you from all of us, and we look forward to helping with any future projects!

Rated 5 out of 5 stars

5star for the staff of this company

5star for the staff of this company, rang yesterday with a problem which was our own fault. Could not have asked for better help and outcome from the friendly staff.

July 18, 2024
Unprompted review
Landscape World logo

Reply from Landscape World

Thank you for the 5-star review! We're so glad to hear that our team was able to assist you and provide a positive outcome, even with the issue being on your end. We strive to offer friendly and helpful support, and it's great to know we succeeded. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast easy order and delivery. Highly recommend. Will definitely be using again.

June 6, 2024
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Reply from Landscape World

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our customer service, ordering process, and delivery. Your recommendation means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent company

Excellent communication, speedy delivery and the staff are lovely and friendly.

July 9, 2024
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Reply from Landscape World

Thank you for your wonderful feedback! We're delighted to hear that you appreciated our communication, speedy delivery, and the friendliness of our staff. Your satisfaction is our top priority, and we look forward to assisting you again!

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Their prices are competitive too. Will definitely call back again.

July 8, 2024
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Reply from Landscape World

Thank you for your kind review! We’re pleased to hear that our staff were friendly and helpful, and that you found our prices competitive. We look forward to your next visit and appreciate your continued support!

Rated 5 out of 5 stars

Really great company

Nothing was hard about this, we forgot an item and they added it immediately, they brought the wrong size sleeper but swapped it 1st thing the next day. Delivery was less than 48 hours after purchase.

July 4, 2024
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Reply from Landscape World

Thank you for your detailed feedback! We're glad we could quickly address the issues and ensure everything was sorted out for you. It’s great to know you were pleased with our speedy delivery and responsive service. We appreciate your patience and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the people are lovely and friendly at landscape world, and the guy who delivered my order was really professional and did a great job leaving my order

June 25, 2024
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Reply from Landscape World

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team and delivery service. It’s great to know that our staff and the delivery process met your expectations. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

excellent service

Competitive prices, excellent service and outstanding quality landscaping materials

July 3, 2024
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Reply from Landscape World

Thank you for your fantastic review! We're delighted to hear that you found our prices competitive and our service and materials outstanding. Your satisfaction is our priority, and we appreciate your support. We look forward to helping with your future landscaping projects!

Rated 5 out of 5 stars

Second time we used this company

Second time we used this company. Driver was excellent. No fuss. On the drive with no issues. Very pleasant and helpful. Good company. Definitely would recommend.

July 2, 2024
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Reply from Landscape World

Thank you for your continued trust and positive feedback! We're thrilled to hear that our driver provided excellent service and that you had a smooth experience. Your recommendation means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent customer service

Good value products that were available immediately. Customer service excellent.....we left saying what a refreshing change to have knowledgable staff who really do care about customers.

July 1, 2024
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Reply from Landscape World

Thank you for your wonderful feedback! We’re thrilled to hear that you found our products to be of good value and that our customer service made a positive impression. It’s great to know our knowledgeable staff were able to provide the care and support you deserved. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Use Landscape World

Great service all round, good value for money

June 24, 2024
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Reply from Landscape World

Thank you for your feedback! We’re glad to hear you were satisfied with both our service and value. Your support is greatly appreciated, and we look forward to serving you again!

Rated 5 out of 5 stars

Great service would definitely recommend

Great service would definitely recommend

June 25, 2024
Landscape World logo

Reply from Landscape World

Thank you for the great review! We’re thrilled to hear you had a positive experience and appreciate your recommendation. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service. Good quality stone. Reasonable delivery price .

June 26, 2024
Landscape World logo

Reply from Landscape World

Thank you for your excellent review! We’re pleased to hear you’re happy with the quality of our stone and the delivery pricing. Your satisfaction is our priority, and we look forward to assisting you with any future needs!

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