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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, knowledgeable, and professional, making every interaction pleasant. People consistently highlight the excellent delivery service, noting its speed, efficiency, and the drivers' professionalism in placing items exactly where requested. Many consumers also appreciate the competitive pricing and the good quality of the products, finding them to be better value than other retailers. However, some customers were dissatisfied with specific issues, such as receiving damaged materials or incorrect products, which sometimes led to additional costs. A few people also mentioned expensive delivery costs and longer-than-expected delivery times, while others noted that some products, like flags, might not be the strongest quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and outstanding service,... See more

Price

Customers had positive experiences with price, frequently highlighting competitive pricing and great value.... See more

Product

People report positive experiences with product quality and value. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great family run company

Great family run company. Great products, great prices and lots of free advice and support.

May 19, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your wonderful feedback! We’re proud to be a family-run company and love providing great products, prices, and helpful advice. Your support means a lot to us, and we look forward to assisting you again soon.

Thanks,
James

Rated 5 out of 5 stars

VERY HELPFUL AND POLITE STAFF OFFERING…

VERY HELPFUL AND POLITE STAFF OFFERING ADVICE ON HOW TO USE MY PURCHASE

April 23, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We’re delighted to hear our staff were helpful and polite, and that the advice made a difference. We’re always here to support you with anything you need.

Thanks,
James

Rated 5 out of 5 stars

Granite tiles for patio

Very responsive in sending a sample and then timely delivery.

April 22, 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad you found our sample service responsive and the delivery timely. We appreciate your support and look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

The range of products online and in…

The range of products online and in their display is brilliant. Excellent service and advice, prices really good too

April 26, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're thrilled to hear you enjoyed our product range, service, and advice — and that our prices stood out to you. We really appreciate your support and look forward to helping you again.

Thanks,
James

Rated 5 out of 5 stars

Great Service

April 25, 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad you had a great experience with our service and look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Great service

Great service , nice friendly driver . Nothing a problem with office staff.
Highly recommend the service

April 25, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your kind words! We're delighted to hear you had a great experience with our friendly driver and helpful office staff. Your recommendation means a lot to us!

Thanks,
James

Rated 5 out of 5 stars

Great price

Great price

April 25, 2025
Landscape World logo

Reply from Landscape World

Thank you! We’re glad you’re happy with our pricing. Looking forward to helping you again.

Thanks,
James

Rated 5 out of 5 stars

Excellent topsoil, great value.

First time customer, delighted with the service and quality of product. I ordered 2 tonnes of topsoil for a lawn overseeding. The soil was of top quality and was delivered promptly and dropped exactly where I specified. Not a stone in it and lovely black loam. I ended up needing another half tonne and that was delivered within two days and again exactly where requested. Both Chris on the phone and the young lad who delivered it where extremely professional and I would not hesitate to recommend the company to anyone.

April 22, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your fantastic feedback! We're thrilled to hear you were delighted with the quality of the topsoil and our prompt, precise delivery service. I’ll be sure to pass your kind words on to Chris and the delivery team — they’ll really appreciate it. Your recommendation means a lot to us, and we look forward to assisting you with any future projects.

Thanks,
James

Rated 5 out of 5 stars

Brilliant company

Great price. Prompt delivery. Extremely friendly staff. Will use again as we redesign our garden. If I could give 10 stars I would. Thankyou guys👍👍

April 19, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your fantastic feedback! We're thrilled to hear you appreciated our prices, prompt delivery, and friendly staff. We’re excited to be part of your garden redesign and can’t wait to help again. If there were 10 stars, we’d happily take them!

Thanks,
James

Rated 5 out of 5 stars

Great, polite service with good value products.

Bought blocks, sand & cement. Great value, great delivery service from a very polite and helpful driver. The initial sales team's response and politeness was great.
Service as it should be!

April 18, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're glad you found great value in our products and appreciated the polite and helpful service from both our sales team and delivery driver. We strive to provide service as it should be, and your feedback means a lot to us.

Thanks,
James

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. Great products.

March 29, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind feedback! We're pleased to hear you found our service friendly and efficient, and that you’re happy with our products. We look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Cannot fault the service of this…

Cannot fault the service of this company, from speaking to someone on the phone to delivery of goods it has been excellent

April 19, 2025
Landscape World logo

Reply from Landscape World

Thank you for your wonderful feedback! We're delighted to hear you had an excellent experience from your first phone call through to delivery. We truly appreciate your support and look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Very good delivery and phone

Very good delivery and phone

March 28, 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad you were happy with both our delivery and phone service. We appreciate your support.

Thanks,
James

Rated 5 out of 5 stars
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're pleased to hear you had a great experience with us. We look forward to helping you again soon.

Thanks,
James

Rated 5 out of 5 stars

Great website

Great website, team on site are even better! Quality materials. Quick, friendly delivery. Competitive price. What more could I ask for!

March 29, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our website, on-site team, quality materials, and quick, friendly delivery. We strive to offer competitive prices and excellent service, so it’s great to know we hit the mark. We look forward to assisting you again soon!

Thanks,
James

Rated 4 out of 5 stars

All good and all my dealings with them…

All good and all my dealings with them have been good to date.

March 28, 2025
Landscape World logo

Reply from Landscape World

Thank you for your continued support! We're glad to hear all your dealings with us have been positive so far. We look forward to helping you again in the future.

Thanks,
James

Rated 5 out of 5 stars

Great service

Great service, good prices and fast delivery👌

March 27, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We’re glad you’re happy with our service, prices, and fast delivery. Looking forward to assisting you again!

Thanks,
James

Rated 4 out of 5 stars

Great delivery. Good price

Great delivery. Good price for the sleepers and MOT1. A few sleepers warped and some significant deep cracks beyond surface level but not too problematic for my needs.

March 19, 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback. We’re glad you were happy with the delivery and pricing.

Rated 5 out of 5 stars

Great company

Great company. Family run business.
Excellent communication.I have used many times and highly recommend Landscape World.
A business run like the good old days. Customer service at the top of the list.
Thankyou.

March 26, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your wonderful feedback and continued support! We’re proud to be a family-run business and to carry on that old-fashioned commitment to excellent customer service. Your recommendation means the world to us, and we look forward to assisting you many more times in the future.

Thanks,
James

Rated 5 out of 5 stars

Great experience

Easy ordering, choice of payment options. Delivery was fast and delivered with care. Contact from supplier was also spot on

March 26, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind feedback! We're glad you found the ordering process easy, appreciated the payment options, and were happy with our fast and careful delivery. We also appreciate your recognition of our communication. Looking forward to assisting you again!

Thanks,
James

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