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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, knowledgeable, and professional, making every interaction pleasant. People consistently highlight the excellent delivery service, noting its speed, efficiency, and the drivers' professionalism in placing items exactly where requested. Many consumers also appreciate the competitive pricing and the good quality of the products, finding them to be better value than other retailers. However, some customers were dissatisfied with specific issues, such as receiving damaged materials or incorrect products, which sometimes led to additional costs. A few people also mentioned expensive delivery costs and longer-than-expected delivery times, while others noted that some products, like flags, might not be the strongest quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and outstanding service,... See more

Price

Customers had positive experiences with price, frequently highlighting competitive pricing and great value.... See more

Product

People report positive experiences with product quality and value. Many customers praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.8

Excellent

TrustScore 5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very helpful delivery driver

Very helpful delivery driver, thank you!

July 18, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're glad to hear our driver was helpful — I’ll be sure to pass on your thanks. We really appreciate your support!

Thanks,
James

Rated 5 out of 5 stars

Best price

Best price , easy ordering and fast delivery.
Superb , 5 *****

July 24, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for the fantastic 5-star review! We're really glad to hear you found our prices competitive and the ordering process easy. Fast delivery is something we always aim for, so it’s great to know we hit the mark. We hope to see you again soon!

Rated 5 out of 5 stars

Great Prices

Great Prices, Reliable delivery and helpful staff

July 22, 2025
Landscape World logo

Reply from Landscape World

Thank you for the great feedback! We're so pleased to hear you were happy with our prices, found our delivery reliable, and our team helpful. We really appreciate your support and look forward to helping you again soon.

Thanks,
James

Rated 5 out of 5 stars
Landscape World logo

Reply from Landscape World

Thank you for the kind words! It's great to know you feel confident in us — we work hard to earn that trust on every level.

Thanks,
James

Rated 5 out of 5 stars

Used them before buying various items

Used them before buying various items. Always happy and polite service. Would definitely recommend them

July 22, 2025
Landscape World logo

Reply from Landscape World

Thank you for your continued support and kind words! It’s always a pleasure to help, and we’re really glad to hear you’ve had consistently positive experiences with us. We truly appreciate the recommendation.

Thanks,
James

Rated 5 out of 5 stars

Delivery driver was great

Delivery driver was great. With dropping the grab bag off so I could move it easier.

July 19, 2025
Landscape World logo

Reply from Landscape World

Thank you for the great feedback! We're really glad the driver was able to drop the grab bag in a helpful spot for you — we always try to make things as easy as possible. I’ll make sure your comments are passed on!

Thanks,
James

Rated 5 out of 5 stars

First Class

first class service from start to finish with a smile thrown in. Excellent service from all the team thats office to the lads in the yard to the delivery driver. Great choice of material and at a great price. They will arrange a delivery telephone call to let you know when delivery is due 8am to 8pm First class service. Thank you.

July 23, 2025
Unprompted review
Landscape World logo

Reply from Landscape World

Thank you so much for your amazing review! We're thrilled to hear you received first-class service across the board — from the office team to the yard staff and the delivery driver. It means a lot to know our efforts are recognised, and we’re so pleased you were happy with the materials, pricing, and communication. We really appreciate your support!

Thanks again,
James

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service
Flags were just as ordered,quick delivery, had to phone up and change delivery day, was no problem, fantastic customer service
Would highly recommend

June 21, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your kind words! We're delighted to hear the flags were just as ordered and that our team made the delivery change easy for you. Your recommendation means a lot to us, and we look forward to helping you again soon.

Thanks,
James

Rated 5 out of 5 stars

They were great from start to finish

They were great from start to finish, site in Widnes has lots of flags available to view gives you a great idea of what you want. Phone service is quick and efficient, all staff have great knowledge of the products. Delivery was quick and easy, communication the whole way through. Also best price on the market I could find by a country mile when compared to the likes of B&Q, Dandy’s, MKM and other merchants

June 2, 2025
Unprompted review
Landscape World logo

Reply from Landscape World

Thank you for such a thorough and positive review! We're delighted to hear you found our site helpful for choosing the right flags, and that our team’s product knowledge and communication made the whole process smooth for you. It’s great to know our prices stood out compared to other merchants too. We really appreciate your support and look forward to assisting you again in the future.

Thanks,
James

Rated 5 out of 5 stars

Helping get the job done!

Such a reliable supplier that understands the customer and gets the material to site before you start to need it! Professional drivers and hiab operators dropping goods exactly where agreed with a smile! what more do you want.

June 20, 2025
Landscape World logo

Reply from Landscape World

Thank you for the fantastic feedback! We’re proud to be a supplier who understands the importance of timely deliveries and great customer service. I’ll be sure to pass on your kind words to our drivers and hiab operators — they’ll really appreciate it! We look forward to continuing to support you on your projects.

Thanks,
James

Rated 5 out of 5 stars

Fast service an very helpful

Fast service an very helpful

June 20, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're glad to hear you found our service fast and helpful. We appreciate your support and look forward to assisting you again.

Thanks,
James

Rated 4 out of 5 stars

Delivery time was disappointing…

Delivery time was disappointing considering it cost £6

June 19, 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback. We’re sorry to hear that the delivery time didn’t meet your expectations. We always aim to provide timely service and value for money. If you’d like to share more details, please feel free to get in touch so we can look into this and improve your experience.

Thanks,
James

Rated 5 out of 5 stars

Great staff and great customer care

Great staff and great customer care

June 19, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're delighted to hear you had a great experience with our staff and customer care. We truly appreciate your support and look forward to helping you again soon.

Thanks,
James

Rated 5 out of 5 stars

Great service

Polite and professional delivery driver. Very helpful. Prompt delivery

June 18, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind feedback! We're pleased to hear our delivery driver was helpful and that your delivery was prompt. We appreciate your support and look forward to serving you again.

Thanks,
James

Rated 5 out of 5 stars

Well impressive service

Well impressive service, and a good quality product. Would certainly use again

June 17, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're thrilled to hear you were impressed with our service and happy with the quality of the product. We look forward to helping you again in the future!

Thanks,
James

Rated 5 out of 5 stars
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad you had a great purchase experience and hope to assist you again soon.

Thanks,
James

Rated 5 out of 5 stars

Very helpful staff and great company to…

Very helpful staff and great company to deal with. Highly recommend !

June 17, 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your kind words and recommendation! We're delighted to hear you found our staff helpful and enjoyed working with us. We look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Everything spot on when delivered got …

Everything spot on when delivered got what I ordered one delivery .no mess no nonsense good company to buy stuff from

May 20, 2025
Landscape World logo

Reply from Landscape World

Thank you for the fantastic feedback! We're glad everything arrived just as you ordered, all in one delivery, with no hassle. It’s great to know you had a smooth experience with us.

Thanks,
James

Rated 5 out of 5 stars

Prices,customer service, delivery are great

Prices are good, communication was great. Delivery driver was really helpful.

May 23, 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind feedback! We’re pleased to hear you were happy with our prices, communication, and that our delivery driver was helpful. We appreciate your support and look forward to assisting you again.

Thanks,
James

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