My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more
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Review summary
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Reviews shaping this summary
Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more
Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more
Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more
Company details
Written by the company
We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.
Contact info
Sankey Street, WA8 0PY, Widnes, United Kingdom
- 0151 424 6111
- sales@landscapeworld.co.uk
- landscapeworld.co.uk
4.8
Excellent
325 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
The staff are very friendly, knowledgeable and go the extra mile for their customers
September 24, 2025
Don’t use this company
Expensive delivery costs which took 2 weeks and then wrong product delivered but they’re not willing to send correct product.
September 23, 2025
Reply from Landscape World
Thank you for taking the time to leave a review — we do appreciate all feedback, even when it’s not positive. However, there are a few key details that were not mentioned in your comments which we’d like to clarify.
You placed your order with us at 15:04 on September 22nd, and it was dispatched the following day via our courier. Your order was delivered on September 29th — a total of four working days later, not two weeks as stated.
You ordered a bulk bag of 20–30mm pebbles, which is exactly what was sent. You later contacted us to say you were unhappy with the size of some of the stones, and we explained that the product supplied matched your order and there may be some gravel that where bigger or smaller due to the product being natural stone. Unfortunately, there is no alternative product available to exchange in this case.
Regarding the delivery charge, please consider that you are located over 200 miles from our depot — we believe £49.20 is a very fair rate given the distance involved.
I did try to call you to discuss this further, but unfortunately the call was ended abruptly. As a family-run business, we take all feedback seriously, as it reflects both our family and the hard work we put into our business. That’s why we’re proud to maintain excellent ratings on both Trustpilot and Google.
Kind regards,
James
Landscape World
Reply from Landscape World
Thank you for your great feedback! We're really glad you were happy with the communication, speedy delivery, and quality of the product. We appreciate your support and look forward to helping you again!
Thanks,
James
Reply from Landscape World
Thank you for your feedback! We're glad to hear you were happy with our service.
Thanks,
James
Great family run company to deal with
Great family run company to deal with, every interaction I have had with a landscape world member of staff has been pleasant and professional, good proces and quick delivery. Driver put the ton bags exactly where i wanted. would highly recommend them
August 23, 2025
Reply from Landscape World
Thank you so much for your wonderful feedback! We're really proud to be a family-run company, and it’s great to hear you’ve had such positive experiences with our team. We’re glad you were happy with the prices, quick delivery, and that the driver placed everything just where you needed it. Your recommendation means a lot to us!
Thanks,
James
Customer service was excellent
Customer service was excellent, the prompt and efficient delivery, the delivery guy was great. The slate we ordered was good quality and reasonably priced.
August 22, 2025
A professional and efficient experience
Landscape World have been excellent. I used them to work on both my front and back gardens. I made several orders, which were all delivered promptly. They rang me ahead of time to ensure I was available for delivery or took instructions for where the order should be placed. They are also very competitively priced! My garden looks great now, many thanks!
August 28, 2025
Excellent product, easy ordering and delivery
It was really easy to order and pay online, the delivery was really quick. The driver was very courteous of property and delivered exactly where I had asked him to. We bought some slate and it is exactly what we wanted.
August 26, 2025
Very helpful and polite and got my next…
Very helpful and polite and got my next day delivery without any problems
August 22, 2025
Great price for quality products
Great price for quality products, gravel, MOT & limestone bulk bags were delivered within 24hours, friendly and polite customer service, will definitely use this company again.
August 19, 2025
Excellent service
Excellent quality of stones and kept upto date with delivery times etc couldn't fault it..
August 19, 2025
Reply from Landscape World
Thank you for your kind words! We’re delighted to hear you were happy with our materials and delivery. We really appreciate your support and look forward to helping you again.
Thanks,
James
Reply from Landscape World
Thank you for your feedback! We're glad to hear you found our website easy to navigate. We appreciate your support and look forward to helping you again.
Thanks,
James
Great price,fast delivery
Great price,fast delivery, driver was super helpful, better value than anywhere else for the same thing. Will be using again.
July 30, 2025
Reply from Landscape World
Thank you so much for your fantastic feedback! We're thrilled to hear you were happy with our prices, fast delivery, and helpful driver — and it’s great to know you found such good value with us. We really appreciate your support and look forward to helping you again soon!
Thanks,
James
Excellent service and items dropped off…
Excellent service and items dropped off where it was easy to handle.
July 31, 2025
Reply from Landscape World
Thank you for your kind words! We're glad to hear you were happy with our service and that the delivery was placed somewhere convenient for you. We really appreciate your support!
Thanks,
James
These guys are always super helpful and…
These guys are always super helpful and good products at great prices.
July 30, 2025
Reply from Landscape World
Thank you for your lovely feedback! We're so pleased to hear you find our team helpful and our products great value. We really appreciate your support and look forward to helping you again!
Thanks,
James
You left it on the pavement!
Left one ton of stones blocking the pavement.
On the phone I asked about the 50x20 kg bags, and was told they will come like that! Etc etc
August 1, 2025
Reply from Landscape World
Hi Maha,
You placed an order for a 'Bulk Bag' which is what we supplied. You didn't order single bags. We can also see from the picture supplied by the delivery company the Bulk Bag would not fit into your garden through your front gate. The Bulk Bag is not blocking the pavement as we can clearly see there was ample room to get past.
Thanks,
James
Really good.
Great experience. Guys are really helpful, buying process really easy, all at a great price.
July 31, 2025
Reply from Landscape World
Thank you for your kind words! We're glad you had a great experience, found the buying process easy, and were happy with the price. We really appreciate your support!
Thanks,
James
Hi All
Hi All. After searching alot of companies for porcelain tiles i came across Landscape World, From start to finish on the website and on the phone ( i was so impressed). The tiles are of good quality and the price was good to delivery was on time and and fast, well done Landscape World. Will be putting in a 2nd order later this year.
July 21, 2025
Reply from Landscape World
Thank you so much for your fantastic review! We’re thrilled to hear you were impressed with both our website and phone service, and that you’re happy with the quality, price, and delivery of your tiles. We really appreciate your kind words and look forward to helping you with your next order later this year!
Thanks,
James
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