My order must have been the last one the lorry,was thinking it wasn't going to arrive even after a phone call to landscape world office confirmed it would arrive.lorry turned up at 8:40 in the evening... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more
Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more
Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more
Company details
Written by the company
We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.
Contact info
Sankey Street, WA8 0PY, Widnes, United Kingdom
- 0151 424 6111
- sales@landscapeworld.co.uk
- landscapeworld.co.uk
4.8
Excellent
325 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Always efficient and reliable.
Easy to order and prompt delivery.
Drivers always helpful.
November 13, 2024
Great friendly service
Easy to search the website, easy to order and great friendly service.
Even helped put them in the car for me.
My new go to local place for all garden materials.
October 31, 2024
1 x Bulk Bag Of MOT
Great service, wasn’t ordering a lot, 1 x bulk bag of MOT, but i ordered in the evening on the 27th Oct and it arrived 29th in the morning. Courtesy call in the morning to let me know the driver was on his way, delivery guy was spot on too
October 29, 2024
Great product
Great product
Landscape world was very helpful
Product turned up quick
November 7, 2024
Quick delivery
Quick delivery, the top soil I bought is of top quality. I also got porcelain tiles from here recently great price for top quality stuff.
November 1, 2024
I placed an order for four tubs of…
I placed an order for four tubs of titan grouting for patios. I received one two days later, two three days late and another week later I still haven't received the fourth one. I wanted to get this done at the weekend before the first frost but although they were sent out together I can't now do it as I don't have enough. I contacted the company who said they would speak to dhl to find out what had happened. I suppose it's more to do with dhl who says they tried to deliver it this morning but I was here and they didn't. very disappointed I can't now finish this job. they need to find out why they didn't all arrive together
update. landscape world have delivered ma a tub directly their own cost so I can't ask more than that. I would definitely reconsider my delivery company. thanks
November 6, 2024
Reply from Landscape World
Hi Andrew,
I've attempted to contact you several times today on the phone number listed on your original order to update you and as there was no reply, I emailed you to explain. I'm not sure if you have seen my email after reading the review on trustpilot. I’d like to clarify that your tubs were shipped via DHL, which handles all of our third-party deliveries and they were despatched the same day as you placed your order. Upon learning from you on Saturday about the missing tub, we immediately began investigating the issue. Unfortunately, as DHL manages a high volume of shipments daily, it can sometimes take time to trace individual items.
Whilst we’re still awaiting a resolution from DHL, we wanted to ensure you received your order as soon as possible. We therefore decided today, which we were ringing to explain, that we would send a replacement tub with one of our drivers directly to you tomorrow, so as we can personally confirm it reaches you safely. This tub has not been re-imbursed to us by DHL as we do not know where that tub is and therefore this tub is at a cost to us. It could still be that the missing tub is delivered to you by DHL.
Please know we are committed to resolving this matter and have made every effort to locate your missing tub. This situation is a loss for us as well, and we’re doing our utmost to make it right. It's disappointing to read your review as we have been working on a resolution for this since Saturday and reviews like yours can be damaging to independent family businesses like ours that aim to give a good service as I hope you see from the solution as stated above.
Best regards,
James
High quality products and service standards
In my experience the trade centre and delivery staff are very competent, professional, and customer friendly. Their building materials are high quality products but not over priced. Their service was excellent, from order to delivery and high standard quality products
October 25, 2024
Thought my stones where coming in a…
Thought my stones where coming in a week . But got a phone call to say they was on there way to me..
October 18, 2024
Efficient service
October 4, 2024
Reply from Landscape World
Thank you for your order and great review!
Another order and delivery with…
Another order and delivery with Landscape World. Thank you for your easy, quick ordering and delivery service.
October 3, 2024
Reply from Landscape World
Thank you so much for your continued trust in us! We're thrilled to hear that our ordering and delivery process was quick and easy for you. We look forward to serving you again in the future!
Good product selection great service…
Good product selection great service for for a quick delivery
October 1, 2024
Reply from Landscape World
Thank you for your kind words! We're glad you enjoyed our product selection and service. Quick delivery is something we strive for, and it's great to hear we hit the mark. We appreciate your support and look forward to serving you again!
Reply from Landscape World
Thank you for your feedback! We're happy to hear you found our prices fair and appreciated the fast delivery. We'll be sure to pass along your compliments to our driver as well. Looking forward to serving you again!
Quick delivery and exactly where I…
Quick delivery and exactly where I needed it dropping off
September 24, 2024
Reply from Landscape World
Thank you for your review! We're glad the delivery was quick and placed exactly where you needed it. We always aim to make the process as smooth as possible. Looking forward to serving you again!
Reply from Landscape World
Thank you for your loyalty and kind words! We're thrilled to hear that you consistently enjoy our service and pricing. We look forward to continuing to meet your expectations!
Easy online ordering process
Easy online ordering process, competitive pricing. Pleasant staff when picking items up from store.
September 6, 2024
Reply from Landscape World
Thank you for your wonderful feedback! We're glad you found our online ordering process easy and our pricing competitive. It's also great to hear that our staff made your in-store experience pleasant. We look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.