I am very happy with the way this broker has dealt with our new house insurance request. Communication has been excellent, thank you Sam Toft. All questions have been answered promptly and helpfully.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
- Insurance Broker
- Business Insurance Company
- Insurance Company
- Landlord Insurance Company
- Legal Expenses Insurance Company
- Personal Insurance Company
Written by the company
Established over 60 years ago, Lansdown Insurance Brokers have built a reputation for excellent customer service and providing expert advice and the specialist insurance cover to meet your needs.
Contact info
Lansdown House, Pittville Circus Road, GL52 2QE, Cheltenham, United Kingdom
- 0800 652 2638
- enquiries@lansdowninsurance.com
- lansdowninsurance.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like these guys a lot. I use them for 3 properties
I like them a lot. Good prices. Easy comms.
Simon is patient and thorough
Simon was patient in explaining our options and helped us to secure insurance with a difficult property. Clear communication and updates throughout the process.
Speedy and efficient.
Sam was very helpful in providing the quotation and the information required for our company. Speedy and efficient. Highly recommend these guys.
Fantastic Service and Very Professional
Submitted and request for an online quote for a block of flats under management, Had a response withing 24 hours for some items that needed clarrifying and then a really competitive quote that Sam provided. He was professional throughout, really knowledgeable and helpful. Highly recommended
VERY PROFESSIONAL SERVICE
VERY PROFESSIONAL SERVICE. ANY QUESTIONS WERE ANSWERED IN AWAY THAT THE ORDINARY MAN IN THE STREET COULD UNDERSTAND
Good value for money
Helped to explain policy, process competitive, answered queries quickly and eager to help
Specialised buildings insurance
We needed specialised buildings insurance.
Lansdown organised it, via telephone, within minutes . . . first class 'front of house', excellent quote/price, and very speedy correspondence. Recommended.
Efficient & polite and very competitive
I did an online survey and quickly had…
I did an online survey and quickly had a price much better than previously quoted else where. Easy options to do payment
Quick and very helpful done it all…
Quick and very helpful done it all through email and was a very easy process
Lansdown was professional
Lansdown was friendly, professional and helpful, from the staff answering the phone to the person handling our account. Every query was met with prompt response. Thank you.
They were prompt and helpful in dealing…
They were prompt and helpful in dealing with my request.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








