Product selection is solid, prices are very competitive. I really like that taxes are paid upfront. Order preparation can feel slower than average (around a week in my case, but my order might have... See more
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Took a little extra time because I asked for the inspection and extra package care and it was absolutely worth it. The big box crossed the world unharmed and the figured made it flawlessly. Support... See more
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Bought a figure from Lapin Noir for the first time, and I was extremely pleasantly surprised. There were some mistakes when I made the purchase on the site (got charged tax when it wasn't due)... See more
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Lapin always delivers quality kuji’s/figures. The figures are always highly detailed and well packaged. They arrive super quick and I’ve found that they do everything in their power to make the egregi... See more
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Company details
Written by the company
LapinNoir.JP is an online store that sells anime figures and goods loved by customers worldwide. Their collection includes popular characters and series such as Attack on Titan, Naruto, and One Piece. They offer high-quality products at competitive prices sourced from trusted suppliers and manufacturers, ensuring authenticity and quality. LapinNoir.JP caters to both seasoned collectors and those starting to explore the world of anime. They provide excellent customer service and fast shipping to customers worldwide, ensuring a seamless shopping experience. Shop now at LapinNoir.JP and discover the world of anime like never before! Certified as a partner shop of My Figure Collection in August 2023. (MFC PARTNER SHOP)
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4.9
Excellent
374 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from LapinNoir.JP
Thank you very much for your support and kind words.
We are truly grateful to hear that everything was perfect.
Having customers like you is a great encouragement to us. We will continue to strive to provide even better services in the future, so please look forward to it. We look forward to doing business with you again!
Wonderful experience
Shipping was extremely fast and the figure was about packaged securely, I definitely will be buying from LapinNoir from now on.
April 24, 2025
Reply from LapinNoir.JP
Thank you so much for your kind words and positive feedback.
We’re truly delighted to hear that your figure arrived quickly and securely.
Your trust and satisfaction mean a great deal to us, and we’re honored to have earned your continued support.
We look forward to serving you again and helping you find more figures you’ll love!
Kind regards,
LapinNoir.JP
These guys are amazing!
These guys are amazing!! Could go and go about how incredible their costumer service is! They always answer quickly and solved all the issues I had! Pricing is alright and shipping is super quickly! Thanks!
May 7, 2025
Unprompted review
Reply from LapinNoir.JP
Thank you so much for your wonderful review!
We are truly grateful for your kind words and thrilled to hear that you had such a positive experience with our customer service.
Our team is always here to assist you, and your satisfaction means everything to us.
We're glad you found our pricing reasonable and our shipping fast—your support encourages us to continue improving.
We look forward to serving you again soon! Thank you once again!
Warm regards,
LapinNoir.JP
Support Team
Tomo
Skeptical at first
Skeptical at first because I've never heard anything about them. Seeing a couple of people on Reddit vouch for them and have no issues with their order, I gave it a try. Ordered a figure for $55($85+ everywhere else due to it being an old pre-order) + $20 for shipping and it was shipped the next day. Waited 2 days and it arrived on time. I don't buy a lot of figurines but I would buy from them again.
April 28, 2025
Reply from LapinNoir.JP
Dear Customer,
Thank you very much for sharing your experience in such detail.
We truly appreciate you taking the leap of faith to try our store, especially knowing you were initially skeptical. It means a lot to us that you found reassurance through the community and gave us a chance. We’re glad to hear that your figure arrived on time, in great condition, and at a price that worked for you. Our goal is to provide both value and peace of mind, and your feedback encourages us to keep doing just that.
Even if you don’t buy figures often, we would be honored to serve you again anytime.
Thank you once again for your trust and support!
Warm regards,
LapinNoir.JP Customer Support
Kousuke
Fast delivery and well packaged
Fast delivery and well packaged. The pricing and shipping charges are also reasonable. Thank you.
May 1, 2025
Unprompted review
Reply from LapinNoir.JP
Dear Customer,
Thank you very much for your wonderful review!
We’re happy to hear that your order arrived quickly, was well packaged, and that you found both our pricing and shipping charges to be reasonable. Your kind words mean a lot to us, and we truly appreciate your support. We’ll continue working hard to provide excellent service and great value to all our customers.
Thank you again, and we look forward to serving you in the future.
Warm regards,
LapinNoir.JP Customer Support
Hiroshi
This product arrived quickly
This product arrived quickly. Megurine Luka is in great shape! Arigato gozaimasu!
April 25, 2025
Reply from LapinNoir.JP
Dear Customer,
Thank you so much for your kind review!
We’re delighted to hear that Megurine Luka arrived quickly and in great condition.
Your thoughtful words—and the “Arigato gozaimasu!”—truly made our day.
We hope she makes a wonderful addition to your collection, and we look forward to serving you again in the future!
こちらこそありがとうございます。
Warm regards,
LapinNoir.JP Customer Support
Tomoka
Overly cautious customer experience
Long story short: You can trust this shop and the customer service is quick and effective.
Long story: It's my first review because, I too, am not very trustful when it comes to online shopping, but after cross-checking other customers (to see if they are frauds or bots), seeing the other reviews, investigating on many other pages I gave it a try.
Had some issues with my address because of my location being a bit remote, delivery was kind of a fight because FedEx doesn't have any warehouse on the Canary Islands and customer support was trying their best to make the delivery reach me. After 1 week of delay (FedEx's fault btw) I got my package in pristine conditions.
I don't put my trust on anything easily, but I trust Lapin Noir.
-ssgrboss
March 19, 2025
Unprompted review
Reply from LapinNoir.JP
Dear ssgrboss,
Thank you very much for taking the time to share your detailed experience with us. We are truly honored to have earned your trust, especially knowing how cautious you are when it comes to online shopping. We sincerely apologize for the inconvenience caused by the delivery delay, and we deeply appreciate your patience throughout the process.
Although the shipping issues were beyond our direct control, we are glad that our support team could assist you in ensuring your package arrived safely and in perfect condition. Your thoughtful words mean a great deal to us. We will continue striving to provide reliable service and support to all of our customers, and your feedback encourages us to work even harder.
If there is anything we can assist you with in the future, please do not hesitate to reach out.
We look forward to serving you again.
Warm regards,
LapinNoir.JP Customer Support
Kousuke
Great shop, service and delivery
Never had any issue with this shop, the website is pretty, the delivery is fast too, and there is always an illustration included in the package, nice touch!
April 2, 2025
Reply from LapinNoir.JP
Thank you so much for your kind words and thoughtful review. We’re truly delighted to hear that you’ve had a consistently positive experience with our shop, from the website to the service and delivery. We’re especially glad you appreciated the illustration included in your package. we always hope it adds a little extra joy to your order. We plan to continue collaborating with Japanese illustrators to provide cute illustrations, so please look forward to them! Your support and feedback mean a lot to us, and we look forward to serving you again in the future.
Warm regards,
Highly recommended
Competitive prices & fast shipping! Highly recommend LapinNoir!
January 24, 2025
Unprompted review
Reply from LapinNoir.JP
Thank you so much for your kind words and wonderful review!
We are truly grateful for your support and we are very happy to hear that you were satisfied with our prices and shipping speed.
At LapinNoir.JP, we strive to offer the best service and selection for all anime figure enthusiasts, and your recommendation means the world to us.
We look forward to serving you again soon!
Warm regards,
LapinNoir.JP Team
Quick and Excellent Service!!!
I placed my order with LapinNoir on 4/2/25 and the package arrived 4/4/25?!
Excellent customer support and service!
They are my go to place for prize figures and rare finds
April 4, 2025
Reply from LapinNoir.JP
Thank you so much for your wonderful review and continued support!
We’re truly honored to be your go-to place for prize figures and rare finds—it means the world to us. We’re also so glad to hear your order arrived quickly and safely! As one of our cherished Instagram followers and valued customers, your kind words really brighten our day. If there’s ever anything we can do for you, please don’t hesitate to reach out anytime.
Also, thank you for introducing us in your video!
We look forward to doing business with you again!
LapinNoir.JP
COO & Co-founder
Tomo
Fast and easy
Good store, purchase a handful of figures and they all arrived perfectly with no issues. Totally worth buying from them.
April 2, 2025
Reply from LapinNoir.JP
Thank you very much for your kind words and positive review!
We’re so glad to hear that your figures arrived safely and that you had a smooth shopping experience with us. Your support truly means a lot, and we hope to see you again soon. If you ever need anything or have any questions, please don’t hesitate to reach out.
Thank you so much again, and enjoy your new figures!
Kind regards,
LapinNoir.JP
COO & Co-founder
Tomo
Reply from LapinNoir.JP
Thank you very much for your purchase! We are very happy to have your continued support. It is our encouragement to be able to provide a service that satisfies our customers.
We will continue to work to improve our service so that we can provide even greater satisfaction in the future, so we look forward to your continued patronage! We look forward to your next order.
Amazing Experience
Competitive prices, fast shipping, and secure packaging. 100% authentic products each time I have purchased. Highly recommended.
March 31, 2025
Reply from LapinNoir.JP
Thank you for your wonderful review! We are very happy to hear that you are satisfied with our service. We sincerely appreciate your evaluation of our competitive prices, fast shipping, and safe packaging. Your satisfaction is the most important thing to us. We will continue to work hard to provide you with the same high level of service, so we hope you will continue to use our service in the future.
Amazing store! Genuine figures from Japan.
Recently bought a Megumin figure for my husband as a gift, buying was smooth and they have such an amazing selection of figures it was hard to choose the perfect one. I was very happy to see that the figure was shipped directly from Japan but even then it arrived in less than a week. They also shipped it out super quickly, only a day after purchase! Will definitely buy from them again.
April 4, 2025
Unprompted review
Reply from LapinNoir.JP
Thank you for your kind review!
We are honored that you chose to buy a gift for your husband from our store.
We are also very happy to hear that you were satisfied with the speed of delivery. Please continue to use our store in the future!
Reply from LapinNoir.JP
Thank you for your kind evaluation! We are very happy to hear that the product arrived safely and that you were satisfied with the packaging. We will continue to work hard to meet your expectations, so we look forward to your continued support!
Great prices, incredible packaging!
Great company for buying figures! Was on the lookout for a while on where to start collecting figures. Eventually came across this site, due to the great prices. I live in Canada, and the experience has been fantastic so far! They genuinely have the best packing I've seen before, with my 3 orders so far arriving in perfect condition, and coming within the expected shipping time. It's also worth noting that they have a really good selection of figures, some of which are quite hard to find normally. About to put in my 4th order, looking forward to many more!
February 28, 2025
Reply from LapinNoir.JP
Thank you very much for your wonderful review! We are also very grateful that you have shopped with us so many times in the past. It is a great encouragement for us to know that our customers keep coming back to us.
We put a lot of effort into packaging our figures to ensure that they arrive safely at our customers' hands. We are very happy to hear that you felt that our packaging was “the best”. We are also very pleased to hear that you are satisfied with our product selection, prices and delivery.
We look forward to your next order. We will continue to provide good products and services to ensure customer satisfaction, so please look forward to it. We sincerely hope that you will continue to enjoy shopping at our store. We look forward to doing business with you again!
P.S. We have also updated the design of our store's website. We promise to continue updating our store so that it will continue to be a convenient and enjoyable website.
Have a nice day!
LapinNoir.JP
perfect !!
Amazing! I was a bit doubtful at first but this store is incredibly underrated. I had pre-ordered a figure from here, the updates on it were very clear, and the figure was in perfect condition. I have no complaints, and will 100% be buying from here again!
April 2, 2025
Unprompted review
Reply from LapinNoir.JP
Thank you very much for your wonderful review! We are very happy that the figure you ordered met your expectations. We are also relieved that we were able to deliver the product in perfect condition.
We always strive to provide the best service possible to ensure customer satisfaction, so receiving words of encouragement like this is the best encouragement we can receive. We will continue to work hard to provide products and services that satisfy our customers.
We look forward to your next purchase!
Have a nice day!
LapinNoir.JP
everything perfect
everything perfect, super fast shipping, i follow them on instagram and i love their store ;)
March 27, 2025
Unprompted review
Reply from LapinNoir.JP
Thank you for your wonderful review! We are very happy that you were satisfied with our service. Thank you also for following us on Instagram! We will continue to work hard to provide you with wonderful products and service, so please continue to support us in the future.
10/10 Stars!
Lapin Noir did a great job, as usual. I've bought quite a few times at this store already and never had any issues, the products are very well packaged in two layers of wrapping and shipped fairly quickly.
The store also offers unboxing and checking figures that were purchased, in order to spot production errors or damages that would have otherwise been hidden inside. Easily one of the best features the shop offers!
The customer service is also very helpful and friendly, will usually answer in 24 hours.
February 28, 2025
Reply from LapinNoir.JP
Thank you so much for your continued support and for sharing such a wonderful review! We truly appreciate your trust in LapinNoir.JP, and it means a lot to us that you have had consistently positive experiences with our service.
We’re especially glad to hear that you find our packaging and shipping process reliable and that our pre-shipment inspection service has been helpful in ensuring the quality of your figures. Your feedback is invaluable, and we are currently working on further improvements to make this service even more convenient and user-friendly in the future. Please look forward to upcoming updates!
Our team is always here to assist you, and we are grateful for the opportunity to serve you as one of our valued customers. If you ever need any assistance or have any suggestions, please don’t hesitate to reach out.
Thank you again, and we look forward to your next visit!
Best regards,
LapinNoir.JP Customer Support
Tomo
My fifth order.
I've ordered from lapin noir 5 times already, and they've never disappointed. Their packaging is very secure, and their shipping times are extremely quick. I always recommend them
February 27, 2025
Reply from LapinNoir.JP
Thank you for your purchase and wonderful review! We are truly honored to receive such kind words from you. Knowing that you have placed five orders with us and have been consistently satisfied means a great deal to our team. Your trust and continued support motivate us to maintain the highest standards in packaging, shipping, and service.
We also want to take this opportunity to sincerely thank you for your current pre-order with us. We truly appreciate your patience and confidence in our store. Please be assured that we will carefully prepare everything so that we can deliver your order smoothly once the product arrives at our store and is ready to be shipped.
Your recommendation means a lot to us, and we look forward to serving you again. Should you ever need any assistance, please don’t hesitate to reach out—we are always happy to help.
Best regards,
Tomo
LapinNoir.JP Customer Support
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