Colissimo - La Poste is always my preferred choice because, in my experience, they are very efficient and reliable. Parcels arrive on time and it is very easy to ‘suivi votre coli’. I am always kept i... See more
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I ordered shoes from Birkenstock and unfortunately this terrible company did the delivery. Twice they said they tried to deliver but I wasn't home. That's a total lie because I was literally sitting n... See more
They tell lies! According to Colissimo the could not access my driveway - what rubbish. La Poste delivered 2 parcels only an hour before they attempted delivery! Access to our property could not be ea... See more
I live in Paris suburbs. Colissimo has been a reliable and trustworthy source for delivery. On time, professional delivery people, polite. I was prompted in advance as to a need to change date of deli... See more
Company details
Written by the company
Colissimo est l'expert de la livraison de colis aux particuliers en France et à l'international. Chaque jour, nous accompagnons des millions de clients grâce à des solutions de livraison fiables, innovantes et adaptées à tous les modes de vie. Notre ambition est de rendre la livraison toujours plus simple et pratique. Grâce à nos services digitaux, à nos outils de suivi en temps réel et à nos nombreuses options de réception, chacun peut gérer sa livraison en toute autonomie selon ses préférences : à domicile, en boîte aux lettres lorsque cela est possible, chez un commerçant partenaire, dans un locker ou en bureau de poste. Nous innovons en permanence pour offrir des solutions toujours plus rapides, flexibles et transparentes, afin de simplifier l'expérience de nos clients à chaque étape de leur livraison. Acteur majeur de la livraison de colis en France, Colissimo s'engage également en faveur d'une logistique plus responsable afin de proposer une expérience de livraison toujours plus fluide, pratique et durable.
Contact info
France
- laposte.fr/colissimo
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Reliable, good communication
Reliable, I always choose Colossimo/LaPoste when I can.
Excellent service
Excellent service. Delivered on time, package in perfect condition, polite and friendly.
very professional
First class service, friendly and helpful driver,
Service was excellent
Service was excellent, well packaged and on time.
Tour super bien
My parcel arrived on time
My parcel arrived on time, delivered by our lovely post lady
La perfection n'existe pas mais tres…
La perfection n'existe pas mais tres satisfaite
Always the best service for mail…
Always the best service for mail delivery
fast service
Item wasnt even delivered
Item was never delivered but they marked it as delivered to neighbor or caretaker. but local post tracking indicating the package is still in france.
changing to 3 stars since customer service refundde me the amount
I was grateful to be able to direct the…
I was grateful to be able to direct the pick-up to a near by post office
If I could put negative stars I would…
If I could put negative stars I would They said they delivered my package from France at 2:30 in the morning to a caregiver to hold until they could give it to me. There is no caregiver here. We did not receive the package. It was not in my mailbox. I could not email the company. It kept saying insufficient password insufficient email when I created the account and tried to email them. What a rip off. I have notified Musse D’Orsay about it. Hopefully, I will get my package.
Satisfied with the rapid response
Satisfied with the rapid response
Package arrived a day earlier than…
Package arrived a day earlier than expected. This was not a problem as it was going to the Post Office at my request but it could have been a problem if I had requested to be at home.
Amazon parcel delayed again
Amazon parcel promised for delivery today but delayed again, rarely do we get a parcel when it is supposed to arrive. Disappointing service.
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