Laptop Battery Reviews 

280
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional value and performance of the replacement batteries. Customers frequently mention how easy it is to source the correct model, praising the professional guidance provided when identifying exact requirements. Consumers also appreciate the fast delivery times, smooth ordering processes, and the inclusion of handy installation tools that make replacing old parts straightforward. However, some people mentioned minor inconveniences, stating that specific tools occasionally felt fragile or difficult to use with certain screws. A few other people also felt that shipping can sometimes take a little longer or experience slight gaps in tracking updates.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the reliable and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and within the... See more

Service

People report positive experiences with service, noting an all-round first-class experience and great... See more

Order

Clients share satisfaction on order processes, noting that everything is spot on from start to delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All I will say is that, the wait was worth it. And was surprised to find the tools included in with the battery itself. However although I've given a maximum rating I did have to use an alternative po... See more

Company replied

Rated 5 out of 5 stars

Firstly sourcing the correct battery for our old laptop itself is a major task so Thank you for that and secondly the suppled battery has proved to be an excellent performer with its charge lasting lo... See more

Company replied

Rated 5 out of 5 stars

Arrived OK, but due to the complexities and size of screws I wasn't able to proceed; the supplied plastic screwdriver gave way before the screw. A local shop did the job for me and confirmed that it w... See more

Company replied

Rated 5 out of 5 stars

Very difficult to find a stealthily updated battery! Still, who cares - wins, this company does the whole hog. China to UK d-d four days, better than local pizza. Incentives not needed here.

Company replied


Company details

  1. Electronics & Technology

Written by the company

Welcome to online laptop battery store, we offer high quality laptop batteries: TOSHIBA laptop battery, Dell laptop battery, Acer laptop battery, Compaq, HP, Sony, ASUS... ... ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
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1-star

Asks customers to review

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4.8

All reviews

(280)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The battery is a great product

The battery is a great product, I've had it a few weeks now as I wanted to see if had a good capacity, which it has after following the instructions to fully discharge a couple of times.
I'm very satisfied 🙂

August 24, 2024
Rated 5 out of 5 stars

Reasonable price

Reasonable price, good delivery. Battery fits perfectly, charges OK, retains charge well. The labelling is too prominent when fitted to the laptop.

August 16, 2024
Rated 2 out of 5 stars

Weak customer support

Some aspects fine but support service lacking

July 31, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, sorry for any inconvenience caused. If you have any problems, please feel free to contact us: service@laptop-battery.org.uk We will do better in future.

Rated 3 out of 5 stars

Some issues, product works

The payment system returned an error, then I was charged twice. There were issues receiving the order confirmation/invoice but this was solved after my original review on Trustpilot.
Received the order and it does what it's supposed to do.

July 31, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, we have replied your emails and sent your invoice, but were rejected. We received an email says that" A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error.

Rated 5 out of 5 stars

All super good

All super good, even if their tracking system and website is super old, but in the end the battery is doing the job

July 31, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, many thanks for your positive review.We will do better, Hope we can do business next time.

Rated 5 out of 5 stars

Replacement battery for ASUS…

Replacement battery for wife's ASUS computer whose old battery, although only 3 years old would not charge.
Exact model of battery easily identified on website. Good price and delivered within 3 days. Duly fitted and computer back to full working order. Would recommend.
As per other comments, no confirmation of order received and hence no tracking. This is a gap in the process that needs addressing.

July 31, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, many thanks for your positive feedback. Generally, we will send you an order confirmation email and another mail for tracking nunber after your payment. If you didn't receive them, please check your spam folder. Thank you very much for your understanding.

Rated 2 out of 5 stars

Received order

Received my order after chasing up. Constant reminder to remove negative review. The site is legit but their communication is not the greatest.

August 5, 2024
Unprompted review
Laptop Battery logo

Reply from Laptop Battery

Dear, sorry for that. we have sent you an order confirmation and invoice on 7th,Aug, but got a message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
meji901@#.co.uk.

Could you please tell us your another mail address so that we can send it to you successfully?

Thank you.

Rated 3 out of 5 stars

Oh dear.

Oh dear.

First, the site search was awful, showing no results for the battery I needed (even though they do in fact stock it), and showing results for a completely incompatible battery but listing it as for my laptop (which it wasn't).

When I did order the battery, it arrived fine, and included a kit to install it (which I didn't need, but the thought is nice)... But the battery, while technically working, doesn't actually report itself to the laptop, so the laptop thinks it's running on AC power even when it's actually using the battery. That means there's no way to tell how much charge the battery has, or even if it's actually charging up (particularly bad for my particular laptop, which has a design flaw that means if the battery is flat, it can't even turn on with the power adaptor connected).

So, the battery was duff, that happens... Except when I contacted support, and asked to resolve it under their warranty policy, they just ghosted me, weeks without any reply. That's why the 2 stars; faulty goods, plus no accountability or apology. It's only not one star because they have technically shipped me a battery that technically works, apparently, for now.

(Update: yep, turns out that as I feared, the laptop does not actually charge this battery. Once the power it shipped with was gone, it was dead. One star.)

(Update two: On seeing this review, they apparently found my emails in their spam folder, and have arranged a refund. That's nice, but I still need to arrange another battery, and it shouldn't take a bad public review to get support. Maybe keep an eye on that spam folder in future?)

July 5, 2024
Unprompted review
Laptop Battery logo

Reply from Laptop Battery

Dear, We have fully refunded your money and won't ask you to return the battery. Apology again for any inconvenience caused. We will do better in future.

Rated 5 out of 5 stars

Delivery took around 5 weeks

Delivery took around 5 weeks, sadly no communication from the seller. The battery arrived in perfect condition, it came very well packed. Battery fits my laptop & is working. No issues at the moment.

June 26, 2024
Unprompted review
Laptop Battery logo

Reply from Laptop Battery

Dear, really sorry for the delay caused heavy logistic these days.
We will do better in future.

Rated 5 out of 5 stars

Replacement battery was tracked

Replacement battery was tracked, delivered & turned out to be perfect for the job. Superb!
The only small point I could make is that I received no communication from the seller even though I seem to remember having seen a message that a confirmation email had been sent to me although with my poor eyesight I can't be 100% certain. I definitely recommend this company.

May 18, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, thanks for your positive feeback. If you have any questions, you can send emails to our address: service@laptop-battery.org.uk.
Hope we can do business next time.

Rated 4 out of 5 stars

Good service if sparse on communications

This is the 2nd battery I've bought from them. The 1st lasted 2 years before it died, which I think is ok for the price. The delivery to Northern Ireland was about 2 1/2 weeks which seemed slow but at least I could track it on Royal Mail. I got no email acknowledgement of my order so best to keep a note of your order no to check progress on their website. Once sent from Hong Kong I was able to get the tracking id from their website

May 9, 2024
Unprompted review
Laptop Battery logo

Reply from Laptop Battery

Dear, thanks for your positive feedback. We have more than 16 years experience on online sale. We offer 12 months warranty and 60 days money back. We test all the items before shipment to ensure their quality. Hope we can do business next time.

Rated 4 out of 5 stars

All good

Battery arrived as stated and all now good.

April 10, 2024
Unprompted review
Laptop Battery logo

Reply from Laptop Battery

Dear, we are sorry that our emails were rejected by your mail server. You can check your spam folder. Tracking information shows the package has been delivered to you long ago. Many thanks for your time and patience.

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. A new battery for my Lenovo laptop has given it a new lease of life. Fitting instructions easy to find on YouTube

March 14, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, thanks for your positive geedback. We usually ship item out within 24 hours after payment. There is no extra cost. Hope we can do business next time.

Rated 5 out of 5 stars

Works as expected

Battery works as expected replacing my old one and keeps the charge like in old times.

March 11, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, thanks for your positive feedback. If you can't confirm the compatibility, you can send some clear pictures of your old battery to let us double check for you. Hope we can do business next time.

Rated 5 out of 5 stars

Excellent battery cells quality

Excellent battery cells quality, better than OEM even if not branded. It's rare to find such quality nowadays.
The shipping was very fast too, even at the standard rate, batteries are usually shipped from Hong Kong and are very well packed.
Customer service responds promptly (please allow a few hours for the time-zone difference) and give a satisfactory resolution to issues.
Please buy with confidence. I will definitely buy from them in the future.

January 26, 2024
Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service. I bought this to replace a "compatible" battery, bought from another vendor for my tablet - that was anything but. The new battery holds it's charge and works with the operating system to warn when getting low - the supposedly "compatible" didn't.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Everything was easy and as it should be

Easy to order, arrived on time and worked. Nice and simple

January 31, 2024
Laptop Battery logo

Reply from Laptop Battery

Dear, thanks for your positive feedback. We have more than 16 years experience on online sale. We offer 12 months warranty and 60 days money back. We test all the items before shipment to ensure their quality. Hope we can do business next time.

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