Laptopbatteries.co.uk Laptop Battery UK Reviews 1,414

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, particularly the replacement batteries, noting they work well and hold a charge. Many people also highlight the excellent service, fast delivery, and the useful inclusion of tools for installation. Consumers appreciate the ease of ordering and the overall efficiency of the process. However, some customers were not happy with the order and delivery process. A few people mentioned delivery discrepancies, while others experienced delays beyond the promised delivery times. Some reviewers also noted a lack of communication regarding dispatch and tracking information, with deliveries occasionally left without proper notification.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the product's quality, noting that it fits... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and on-time delivery,... See more

Quality

People report positive experiences with quality. Customers consistently praise the products, noting that... See more

Service

Consumers find service to be positive. Many reviewers couldn't fault the service, praising it as great and... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and received their... See more

Based on these reviews

Rated 5 out of 5 stars

Great product and excellent service - from the quality of the replacement battery to the quick delivery. Very happy. I can highly recommend.

Rated 5 out of 5 stars

Fast delivery and a perfect replacement battery fit for my HP laptop. Working perfectly and has resolved the issue. Thanks

Rated 5 out of 5 stars

The package arrived promptly, and the battery was exactly what I needed! It was a nice surprise to see that they include the tools you need to switch out your battery! Definitely recommend this compan... See more

Rated 5 out of 5 stars

Great service & delivery. Battery is working well & holds charge. I had a problem removing the back cover as the video you sent me didn't mention or show there was an additional screw under a rubber... See more

Rated 1 out of 5 stars

I ordered a battery. All was well until it stopped working. I have contacted them twice via email. No response at all. Very poor

Rated 5 out of 5 stars

Good price, delivered when projected, included screwdriver and tool to ease laptop cover removal that wasn't expected. Overall, can't fault the service.

Rated 5 out of 5 stars

Battery was despatched and delivered safely and quickly. It fitted into my laptop and is working well. Thank you.

Rated 5 out of 5 stars

Simple site navigation. Easy ordering process. Prompt delivery and, above all, it works! Unlike others I have bought. Battery condition software reports Excellent Condition. Thanks.

Rated 5 out of 5 stars

Battery arrived quickly , (came with a handy wee tool as well ) fitted in minutes and charged fully . Laptop now running as it should ..... thanks very much

Rated 5 out of 5 stars

Good price and service. The battery was clearly identifiable as the correct replacement. Easily fitted and working well.

Rated 5 out of 5 stars

Good service, fast delivery, fitted perfect. Could improve by providing tracking and/or dispatch information. Thanks

Rated 5 out of 5 stars

Great service, really quick delivery. Item working as intended.

Rated 5 out of 5 stars

Easy to order and fit. It even had a tool to open the laptop and a screwdriver for the screws.

Rated 5 out of 5 stars

Identified correct battery with ease, prompt delivery and courteous courier

Rated 5 out of 5 stars

Really pleased after hassle with Dell directly I reached out and these lovely people were able to help immediately. Customer service was top notch. Very knowledgable and willing to assist. If you're... See more

Rated 3 out of 5 stars

appears very good value for money, works perfectly well, although only time and use will tell if it’s a decent battery. Pity about the poor delivery time, i bought it on the understanding delivery w... See more

Rated 3 out of 5 stars

Battery as described complete with handy case opening tools which i was not expecting.Delivery not so good as no tracking details forwarded and Evri man just left it on door step without knocking on d... See more

Rated 4 out of 5 stars

Battery fits correctly and charges to full. My laptop is now running happily again. Free delivery was appreciated. I was a little disappointed not to recieve notice of dispatch or information about... See more

Rated 4 out of 5 stars

Arrived on time. Even had a little plastic pick to lever the back off. The only downside was no instructions (handy for anyone who's never changed a laptop battery before). Other than that - couldn't... See more

Rated 4 out of 5 stars

Good customer service, prompt answer to emails. Battery arrived in good time. It was more expensive than I later found elsewhere, but useful to have tools to open laptop and remove old battery.

Rated 4 out of 5 stars

Product received was perfect. Communication lacking a little regarding delivery details as no confirmation and tracking email received without chasing up.


Company details

  1. Electronic Parts Supplier
  2. Electronic Spare Parts and Components Store

Written by the company

UK Based Company Unlike many other companies that only appear to be UK-based, we are an actual UK Company and all our products are stored and shipped within the UK. This ensures that you receive your items promptly without any unexpected customs charges. Our commitment to quality and customer service is Over 1000 Trustpilot reviews and 5000 Shopper Approved reviews. When you choose us, you're opting for a business that is highly recommended by many satisfied customers. Premier Laptop Parts Ltd trading as LaptopBatteries.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant care in trying circumstances for all

I had difficulties in fitting a replacement battery for my Acer Spin 713 Chromebook. Patrick was superb. All promises kept in a sensitive way and helpful "how are you getting on?" emails. I thoroughly recommend Laptopbatteries.co.uk . If I could give ten stars I would.

July 3, 2025
Unprompted review
Rated 4 out of 5 stars

Laptop running happily again

Battery fits correctly and charges to full. My laptop is now running happily again. Free delivery was appreciated.

I was a little disappointed not to recieve notice of dispatch or information about the courier (Yodel), but ordered on Monday 19th and arrived on Friday 23rd, so all good in the end.

May 19, 2025
Rated 5 out of 5 stars

Excellent customer support

Had some issues with my laptop not recognising the battery so they promptly sent out a replacement, plus Patrick was attentive on the support email, instructing me how to reinstall the drivers. Battery works a treat now. Very happy.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

My Dell laptop needed a replacement battery and this was straightforward to find on the website, especially with photos which made identification of the correct battery really easy. I ordered the replacement on 27th March and it arrived by courier on 29th March. Installed the battery and laptop and myself both happy. Thanks to Laptopbatteries.co.uk

April 1, 2025
Unprompted review
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Hi Steve,

Thank you so much for your kind review!

We're delighted to hear that you found the right laptop battery easily and that the photos helped with identification — we work hard to make the site as user-friendly as possible.

Great to know your order arrived quickly and that both you and your laptop are now fully charged and happy!

We really appreciate you choosing LaptopBatteries.co.uk, and we’re always here if you need us again.

Rated 5 out of 5 stars

They give my 16 year old laptop a new…

They gave my 16 year old laptop a new lease of life and that's priceless! It was quick and easy to order and frankly I'm quite amazed they still make batteries for old machines like mine.

March 3, 2025
Unprompted review
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for the lovely review!

We’re so pleased to hear your 16-year-old laptop has a new lease of life - that’s exactly what we love to see.

It’s great that you found the ordering process quick and easy.

We make a real effort to stock batteries for older and hard-to-find models, so it’s always nice to hear when that helps someone hang on to a trusted machine.

Thanks again for choosing LaptopBatteries.co.uk — here’s to many more years of reliable use from your laptop!

Rated 1 out of 5 stars

Ordered a Toshiba battery as shown in…

Ordered a Toshiba battery as shown in photo on website and invoice e-mail showed Toshiba battery photograph. A substitute cheaper brand was supplied. This is against the law.
A nightmare to deal with; they do not reply to emails as promised or they ignore them. No phone number available. Return and refund was a protracted process.

February 5, 2025
Unprompted review
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Hi Chris,

Thank you for your review — though we believe it is both misleading and unfair.

You placed your order on February 5th and received it just two days later, on February 7th. The item you ordered — and the one you received — was exactly as described on the product page. We clearly and prominently state that we sell compatible batteries (not original manufacturer parts), and this is highlighted in multiple places. The image shown was a of compatible battery, and the pricing reflects this too.

When you contacted us, we responded promptly by issuing a return label. You posted the item on February 13th, it arrived on the 15th, and your full refund was processed within four days — all handled efficiently and without delay.

We always act quickly, fairly, and transparently — and our customer reviews reflect that. We have over 1,300 verified Trustpilot reviews and more than 6,000 on other platforms, with consistently high ratings and praise for our service. There’s no broader confusion about the products we offer — but to avoid any doubt, we’ve made our product description even clearer and updated some of our materials to help prevent any future misunderstanding.

We remain committed to providing fast delivery, helpful support, and prompt resolution of any customer issues. In your case, we delivered on time, responded quickly to your concern, and issued your refund within a reasonable and fair timeframe.

Rated 3 out of 5 stars

The website is easy to use and finding…

The website is easy to use and finding the right battery was straightforward. Ordering was simple and pricing seemed fair. Delivery took three working days but lacked clear tracking, which was a bit frustrating. The battery fits well and seems to work fine so far. Decent service overall, though room for improvement.

February 2, 2025
Unprompted review
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for taking the time to leave a review — we really appreciate your feedback.

We’re glad to hear you found the website easy to use, the ordering process simple, and that the battery is working well in your device.

It's also great to hear the pricing felt fair — we do our best to keep quality high and costs reasonable.

We have noted your feedback on the tracking- and actively working on improving this.

Thanks again for your order — and for highlighting both what worked well and where we can do better. We hope the battery continues to serve you well!

Rated 5 out of 5 stars

We are very happy with our purchase

We are very happy with our purchase. It arrived within the 3 day promise. Very useful instructions. Would definitely use them again. Thank you.

January 17, 2025
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for the lovely review!

We’re delighted to hear you’re happy with your purchase and that everything arrived on time.

It’s great to know the instructions were useful too — we always try to make things as straightforward as possible; and our customer support team also assist further if needed.

We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Highly recommended!! 👍

What a pleasant surprise to find a company, its website and its products that I can justifiably rave on about positively and recommend to friends and anyone else who reads reviews.. absolutely brilliant!! 🙏

Easy to find the replacement on the website, reasonable price, ordering process a breeze, item despatched same-day, item arrived as and when expected and fit for purpose (perfect, quality replacement).. THANKS laptopbatteries.co.uk!! 😎

January 14, 2025
Rated 5 out of 5 stars

Professional and quick to respond

Dug out my old laptop to use and found the battery was faulty. Struggled to find a replacement for my model number on Amazon/Ebay and other sites until I came across Laptopbatteries. Their website recognised the model number and pointed me to the relevant battery which was only £34(I think), I expected the price to be double.

My only complaint is the choice of courier, Yodel were awful when tracking, delays and no updates until it turned up.

Battery even came with install tools! Which came in very handy.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great support

Had a problem a laptop battery I bought 6 months ago. Emailed laptopbatteries and got a quick response with a solution to the issue, problem sorted. Excellent service

December 29, 2024
Rated 5 out of 5 stars

New laptop battery

Ordered a replacement battery that was lost in transit.
The company responded quickly and sorted out the problem.
I received my order a couple of days after they sent a new battery out.
The product works perfectly, was priced fairly and was packaged well.
Excellent customer service and I will use them again.

December 12, 2024
Unprompted review

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