Laptopbatteries.co.uk Laptop Battery UK Reviews 1,414

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, particularly the replacement batteries, noting they work well and hold a charge. Many people also highlight the excellent service, fast delivery, and the useful inclusion of tools for installation. Consumers appreciate the ease of ordering and the overall efficiency of the process. However, some customers were not happy with the order and delivery process. A few people mentioned delivery discrepancies, while others experienced delays beyond the promised delivery times. Some reviewers also noted a lack of communication regarding dispatch and tracking information, with deliveries occasionally left without proper notification.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the product's quality, noting that it fits... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and on-time delivery,... See more

Quality

People report positive experiences with quality. Customers consistently praise the products, noting that... See more

Service

Consumers find service to be positive. Many reviewers couldn't fault the service, praising it as great and... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and received their... See more

Based on these reviews

Rated 5 out of 5 stars

Great product and excellent service - from the quality of the replacement battery to the quick delivery. Very happy. I can highly recommend.

Rated 5 out of 5 stars

Fast delivery and a perfect replacement battery fit for my HP laptop. Working perfectly and has resolved the issue. Thanks

Rated 5 out of 5 stars

The package arrived promptly, and the battery was exactly what I needed! It was a nice surprise to see that they include the tools you need to switch out your battery! Definitely recommend this compan... See more

Rated 5 out of 5 stars

Great service & delivery. Battery is working well & holds charge. I had a problem removing the back cover as the video you sent me didn't mention or show there was an additional screw under a rubber... See more

Rated 1 out of 5 stars

I ordered a battery. All was well until it stopped working. I have contacted them twice via email. No response at all. Very poor

Rated 5 out of 5 stars

Good price, delivered when projected, included screwdriver and tool to ease laptop cover removal that wasn't expected. Overall, can't fault the service.

Rated 5 out of 5 stars

Battery was despatched and delivered safely and quickly. It fitted into my laptop and is working well. Thank you.

Rated 5 out of 5 stars

Simple site navigation. Easy ordering process. Prompt delivery and, above all, it works! Unlike others I have bought. Battery condition software reports Excellent Condition. Thanks.

Rated 5 out of 5 stars

Battery arrived quickly , (came with a handy wee tool as well ) fitted in minutes and charged fully . Laptop now running as it should ..... thanks very much

Rated 5 out of 5 stars

Good price and service. The battery was clearly identifiable as the correct replacement. Easily fitted and working well.

Rated 5 out of 5 stars

Good service, fast delivery, fitted perfect. Could improve by providing tracking and/or dispatch information. Thanks

Rated 5 out of 5 stars

Great service, really quick delivery. Item working as intended.

Rated 5 out of 5 stars

Easy to order and fit. It even had a tool to open the laptop and a screwdriver for the screws.

Rated 5 out of 5 stars

Identified correct battery with ease, prompt delivery and courteous courier

Rated 5 out of 5 stars

Really pleased after hassle with Dell directly I reached out and these lovely people were able to help immediately. Customer service was top notch. Very knowledgable and willing to assist. If you're... See more

Rated 3 out of 5 stars

appears very good value for money, works perfectly well, although only time and use will tell if it’s a decent battery. Pity about the poor delivery time, i bought it on the understanding delivery w... See more

Rated 3 out of 5 stars

Battery as described complete with handy case opening tools which i was not expecting.Delivery not so good as no tracking details forwarded and Evri man just left it on door step without knocking on d... See more

Rated 4 out of 5 stars

Battery fits correctly and charges to full. My laptop is now running happily again. Free delivery was appreciated. I was a little disappointed not to recieve notice of dispatch or information about... See more

Rated 4 out of 5 stars

Arrived on time. Even had a little plastic pick to lever the back off. The only downside was no instructions (handy for anyone who's never changed a laptop battery before). Other than that - couldn't... See more

Rated 4 out of 5 stars

Good customer service, prompt answer to emails. Battery arrived in good time. It was more expensive than I later found elsewhere, but useful to have tools to open laptop and remove old battery.

Rated 4 out of 5 stars

Product received was perfect. Communication lacking a little regarding delivery details as no confirmation and tracking email received without chasing up.


Company details

  1. Electronic Parts Supplier
  2. Electronic Spare Parts and Components Store

Written by the company

UK Based Company Unlike many other companies that only appear to be UK-based, we are an actual UK Company and all our products are stored and shipped within the UK. This ensures that you receive your items promptly without any unexpected customs charges. Our commitment to quality and customer service is Over 1000 Trustpilot reviews and 5000 Shopper Approved reviews. When you choose us, you're opting for a business that is highly recommended by many satisfied customers. Premier Laptop Parts Ltd trading as LaptopBatteries.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality battery

Very pleased with the battery which is charging right now.Only reason not given 5 stars is it was supposed to be 3 day delivery. Order placed 12th Nov received 17th Nov

November 13, 2024
Rated 5 out of 5 stars

EXCEPTIONAL 5 STAR SERVICE.

Laptop Batteries UK are one of the few firms these days who deal with warranty claims in the manner promised.

I bought a replacement battery from them for my Asus laptop but unfortunately, and for whatever reason, the battery became faulty after 4 months.

I reported the problem to Laptop Batteries and Patrick organised a replacment within 24 hours.

I found their service to be exceptional and you can buy from them in total confidence knowing that if anything should go wrong they will quickly make it right without charge. A truly 5 Star company!

November 8, 2024
Unprompted review
Rated 3 out of 5 stars

Not overly recommended

Replacement Lenovo battery ordered.
Received pretty quickly & safely.
But the received battery was not the type ordered :(
I asked for a return & also said I'd like a refund so I could order a genuine Lenovo part (see OEM note below) - while they responded promptly enough, it took a further 48hrs to receive the return form.
(they did provide a paid return)
Once I'd posted it I notified them & was informed that it would take c.10 days to process a refund.
I made a calendar note to check back in 10 days - hadn't received any further word from them so emailed today. Fairly promptly received the required refund in full.
So.. not dreadful by any stretch but in no way a great experience - I felt it was overly drawn out and, of course, it was disappointing to receive an incorrect item (from a company who's sole business is to sell such items!)
Hence, 3 stars & an honest review of the experience.

[Also noting that it was not a genuine Lenovo part but the price was around the price of a genuine part vs cheaper clones available elsewhere - re-reading the website listing I did of course see that they didn't claim it was genuine Lenovo]

October 3, 2024
Unprompted review
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your honest review.

We’re pleased to hear that you received your battery quickly and safely, and we appreciate your acknowledgement of our prompt responses and the provided paid return.

We’re sorry, however, for the disappointment with the incorrect item and the time it took to process the return form. We strive to minimise any delays and are reviewing ways to improve our processes based on feedback like yours.

Thank you for highlighting both the positive and constructive aspects of your experience. We value the opportunity to improve and hope you might consider us again in the future.

Rated 5 out of 5 stars

Easy website and new battery arrived in…

Easy website and new battery arrived in quick time. No problems at all. Thank you

October 14, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your positive feedback!

We're thrilled to hear that the ordering process was seamless and that your new battery arrived quickly.

It’s always our aim to provide a hassle-free experience, and we’re glad everything went smoothly for you.

Thanks again for your review.

Rated 5 out of 5 stars

Exact battery fit for my old laptop…

Exact battery fit for my old laptop with option taken to upgrade power. Excellent website and service overall. Arrived well packaged within delivery window.

September 27, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your fantastic review!

We're delighted that the battery was a perfect fit for your old laptop and that the upgrade option worked well for you.

As a UK company, we're committed to providing excellent service, and it's great to hear that the packaging and delivery met your expectations.

We appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Product as described.

September 24, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your review!

We're glad to hear you found our service efficient and that the product met your expectations.

As a UK company, we strive to provide exactly what our customers need, quickly and reliably.

We appreciate your support

Rated 5 out of 5 stars

Easy to replace battery

Very easy to use for replacement HP laptop battery, delivered on time, would use again so give them a try....

September 23, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your great review! We're so glad to hear that replacing your HP laptop battery was easy and that the delivery met your expectations.

As a UK company, we pride ourselves on providing reliable service, and we're thrilled you'd choose us again. We appreciate your recommendation and look forward to serving you in the future!

Rated 3 out of 5 stars

There was no clear tracking to know…

There was no clear tracking to know where the battery was, only showed it was dispatched. Took 3 working days to arrive and was left at front door even though my husband was in.
It appears to be working OK, so fingers crossed

September 20, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your honest feedback.

As a UK company, we’re sorry to hear that the tracking information wasn’t as clear as it should have been, and we’ll definitely work on improving this.

We also apologize for the delivery being left at the front door and appreciate you bringing it to our attention.

We're glad the battery is working well so far, and if you have any issues, please don’t hesitate to reach out. We're here to help

Rated 5 out of 5 stars

Very prompt

Very prompt, thank you.

September 16, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your review!

We're glad to hear you found our service prompt.

As a UK company, we always aim to deliver efficiently. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Super Service - quick too!

Easy to find the correct battery on the website. Ordering was simple and the price was reasonable. Delivery was really quick too.
Supper impressed the pack also came with a screwdriver and a plastic lever to help access the laptop cover.
Great service. Thank you

September 16, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

"Thank you so much for your kind review!

As a UK company, we’re delighted that you found our website easy to navigate and that the ordering process was smooth.

We're also glad the additional tools helped with your laptop.

Your support means a lot to us, and we look forward to serving you again soon! 😊"

Rated 5 out of 5 stars

Easy to find the correct replacement…

Easy to find the correct replacement with free delivery within 3 days and a great price.

September 5, 2024
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your review!

We're thrilled to hear that you found the correct replacement easily and appreciated the free delivery within 3 days.

As a UK company, we always strive to offer great prices and fast service.

We appreciate your support!

Rated 5 out of 5 stars
Laptopbatteries.co.uk Laptop Battery UK logo

Reply from Laptopbatteries.co.uk Laptop Battery UK

Thank you for your review!

We're delighted to hear that you found our service fast and professional.

As a UK company, we take pride in delivering efficient and reliable service.

We appreciate your support!"

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look