Product was slightly cheaper than that sold by other companies. Buying process on their website is extremely easy and straightforward. Product was delivered almost immediately (within less than 2 work... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Went to this company as they got good reviews here. Well, I'm not disappointed. HP laptop replacement battery works well. It was a tiny bit too thick for all 4 screws to attach it properly but 3 out o... See more
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Excellent service; I had been quoted outlandish prices for a replacement battery for my aging, but wonderful Dell laptop. These provided me with exactly what I wanted at a superb price - less than a... See more
Company replied
Excellent experience. I ordered a battery because I thought that was where the fault was with my laptop's power system. The battery arrived quickly and was easy to install. I did some further investig... See more
Company replied
Batteries are a minefield. So many reports of fires caused by poor quality products. I searched for a reliable company on Trustpilot and found a lot of positive reviews of this company. Ordered a repl... See more
Company replied
Fast, easy service for my discontinued laptop, I'd been sold an inferior battery on eBay previously which expired within a few weeks, this one seems much better and I'm thrilled to have my laptop work... See more
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Very pleased with the service from Laptopbattery. I contacted them re: delivery before i placed my order. Luke replied quickly and was accommodating to the delivery request i had made. The Apple lap... See more
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Fast response to my order, equally quick delivery and well packed. As would be expected the battery was a drop in replacement for the original. Time will tell on its performance.
Company replied
Great Company, quick delivery. Would highly recommend. DHL was really quick. Will order again from this company soon for another laptop battery. Excellent
Company replied
Excellent web site, easy to find correct battery and order. Fast delivery and securely packaged. Good price too. While I was at it I also ordered a new charging pack. That was equally as easy to order... See more
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It was easy to find the right battery, which was delivered quickly and well packaged. The battery was easy to fit and given the laptop a new lease of life with about a 4-5 hour improvement over the ol... See more
Company replied
Ordered a battery for my 2016 Razer. Surprisingly fast delivery. Ordered on Monday afternoon and arrived on Tuesday noon. Amazing service. The new battery works.
Company replied
I bought a replacement laptop battery. The unit itself ultimately wasn't 100% compatible with the device - the battery management interface caused issues. The vendor was very helpful and extremely acc... See more
Company replied
Excellent Service the Battery for my Laptop was the right one. It was good to know i could call them and check the Customer service was very good. Also good to know they are based in the UK. So much... See more
Company replied
I ordered the wrong battery to start with but it was corrected and sorted even arranging the collection because it was a battery. New battery is in and working perfectly.
Company replied
Battery fine and replacing the old one quite easy following a good video on Youtube. No need to virtually disassemble the laptop as in iFixit. Delivery was rather stupid. Firstly the tracking called... See more
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I ordered a replacement battery for my work laptop through the website. The order did go through but in a couple of hours I received an email stating that the website showing stock was i... See more
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while the battery technically works, It cannot be used for the intended machine as advertised. Despite multiple attempts to calibrate and adjust settings to reduce power draw, on installing it there... See more
Company replied
Very efficient.. Battery is the correct one & arrived quickly.It has now been fitted into my hp laptop.
Company replied
Delivery on time, battery works a treat, breathed new life into my 3 year old HP Eliebook
Company replied
I got my laptop battery from them for a Microsoft surface laptop. Their product works as described. I think they are a good and reliable company
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Replacement easy to find among the possibilities. It was easy to fit, once I had a spodger and appears to be working well.
Company replied
I was able to find the correct battery for my laptop easily and at a good price. It was dispatched and received quickly and it fits the laptop perfectly. Great to have a laptop with a working batter... See more
Company replied
great service, fast delivery. Battery has worked flawlessly since install. Thank you.
Company replied
Easy to find the right battery on the website. Battery quickly delivered and installed. Job done.
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Great delivery service. Would highly recommend and will purchase from Laptopbattery in the future. 5 star rating *****
Company replied
Battery arrived well packaged. Fitted and charged, laptop working again.
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Brilliant service, and excellent battery for my laptop. Amazing value for money.
Company replied
Fast service, correct battery, fits tight and works right, keep up the good work.
Company replied
Battery arrived promptly and is a direct replacement for my existing battery, now fitted and appears to be working as it should.
Company replied
Fast service and easy to use website made finding the correct battery easy
Company replied
Easy to order, good price and very quick free delivery
Company replied
Great service and really easy battery replacement. Hope it's a long lived one.
Company replied
My razer blade 17 battery works perfectly with any issues am
Company replied
Good easy to navigate website and prompt and helpful email response following a query to confirm I was ordering the correct battery which was delivered within a couple of days, would certainly recomme... See more
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even selecting the wrong battery, made it very easy to get the right one.
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Great service, arrived quickly and fitted battery without issues - works as expected.
Company replied
Battery arrived in good time and was already charged. Very happy with purchase so far.
Company replied
Really good service with screwdrivers included and prompt delivery.
I ordered the battery from abroad and had to make sure I am buying the right one. I thus engaged with the company by mail and was happy that the response was quick. It took a few mails to find the exa... See more
Company replied
The timely arrival and excellent performance of the battery have rejuvenated my 3-year-old HP Elitebook.
Company replied
So far this has been a good experience. The battery arrived a day after order. After charging up the battery for 24 hrs there has been no issue with it holding its charge, two weeks in.
Company replied
Right product, quack and secure delivery
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Next day delivery, battery fitted perfectly, job done.
Company replied
correct battery based on laptop model, direct replacement, exact fit quick delivery.
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Good battery and prompt delivery
Company replied
Thank you for your swift delivery.
Company replied
Arrived quickly and so far has worked well. It is to early to tell if it will continue to work these reviews are only good after a year to see if the battery is still holding a charge
Company replied
The battery was easy to install and works very well
Company replied
Company details
Written by the company
Laptop Battery - UK based online suppliers of High quality, competitively priced laptop batteries and chargers as well as replacement Projector lamps. Laptop Brands covered include Dell, Apple, Sony, HP, Lenovo, Acer, Asus, Toshiba, Samsung, Microsoft and more, as well as all the Projector lamp brands. We have been supplying laptop batteries and Adapters to the UK market for more than 15 years. Our stock is held in Basingstoke, UK. We normally ship same day with a next day delivery and all products are covered by 12 month warranty
Contact info
Unit 7 Dares Farm, GU10 5BB, Farnham, United Kingdom
- 01252854411
- sales@laptopbattery.co.uk
- laptopbattery.co.uk
4.8
Excellent
496 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
Excellent experience. I ordered a battery because I thought that was where the fault was with my laptop's power system. The battery arrived quickly and was easy to install. I did some further investigation and found that the fault was elsewhere, so was able to reuse my existing battery and send back the new one. The return process was straightforward. Highly recommended.
December 24, 2025
Reply from Laptopbattery
Thank you for the great review. We’re pleased to hear the battery arrived quickly, was easy to install, and that the return process was straightforward. We really appreciate the recommendation.
All good. Came on time. Appears to work!
January 2, 2026
Reply from Laptopbattery
Thank you for reviewing!
I ordered the wrong battery to start…
I ordered the wrong battery to start with but it was corrected and sorted even arranging the collection because it was a battery. New battery is in and working perfectly.
December 16, 2025
Reply from Laptopbattery
Thank you very much for the review, we appreciate it a lot!
Very happy
Went to this company as they got good reviews here. Well, I'm not disappointed. HP laptop replacement battery works well. It was a tiny bit too thick for all 4 screws to attach it properly but 3 out of 4 was enough to secure. I finally have power without a power cord on a 10 yr old laptop. Was also delivered super quickly, just a few days despite being just before Christmas.
December 23, 2025
Reply from Laptopbattery
Thank you for your review. We’re glad to hear the replacement battery is working well and that delivery was quick, especially so close to Christmas. It’s great to know your laptop has a new lease of life, if you need anything in the future, we’re happy to help.
Reply from Laptopbattery
Thank you for the review!
The timely arrival and excellent…
The timely arrival and excellent performance of the battery have rejuvenated my 3-year-old HP Elitebook.
December 20, 2025
Unprompted review
Reply from Laptopbattery
Thank you for your review, we’re pleased to hear the battery arrived promptly and has given your EliteBook a new lease of life!
Battery arrived in good time and was…
Battery arrived in good time and was already charged. Very happy with purchase so far.
December 4, 2025
Reply from Laptopbattery
Great to see you are very happy with the purchase, thank you for reviewing!
Reply from Laptopbattery
We are glad and thank you for the review!
A UK based business with traceable UK identity.
I initially received no response to an emailed query, but after a short 'experience report' here (now replaced with this ugraded report), 'Luke' responded and communicated further without issue.
Through a good deal of research, I have discovered that there are many laptop battery 'vendors': masquerading as UK-based; quoting ridiculous cell capacities, quoting incorrect and misleading specifications; falsely quoting 'Genuine OEM'; disregarding/ignoring/obfuscating customer's attempts to recover funds or replacements for substandard failed goods.
So, it took a good deal of research to discover that there are actually only few genuinely UK-based vendors, and especially those who do appear to honour their contract to provide goods that last for a fair and reasonable period of time, or otherwise act fast and courteously to replace any that objectively fall below recognised consumer goods standards.
I find that this particular business has a traceable UK location, UK company address [NRG Parts], company number [06034135] and 'persons in control' [Mr Mike Tobin (director) & Mr Hang Yee Yip Secretary] who appear to be based in the UK although:
Note: (1) both post their correspondence addresses at the same location as the company.
(2) Mr. Yee Yip is listed as director of two other companies trading from the same location/address and quotes a Hong Kong nationality for one and British nationality for the other.
Their supplier is inevitably 'far Eastern'. However, as
a retail customer your contract should be with the UK retailer NRG Parts** ( ..if anyone should find evidence to the contrary, they are welcome to report against my findings).
** NRG Parts does not declare "Trading as Laptopbattey.co.uk" in Companies House, but Laptopbattery.co.uk does state in its website: "An NRG Parts company"
My only caveat with this business is as follows..
Prior to ordering, the item listing quotes:
"If there is no "Add to Cart" button, then the item is out of stock"
However, when the 'Add to Cart' button is available and an order is placed, the email response still includes (paraphrasing): "If the item is not in stock then we will advise you with the lead-time and ask if you wish to proceed."
Hopefully there are very few occasions when this occurs and the buyer is left both confused and disappointed.
I'm hoping that my order placed 07 Dec 25 wont end in disappointment and that the goods last for a fair and reasonable time when used with care.
I will hopfully provide further updates some months from now to objectively report on battery performance and any other dealings with 'Luke' , who presumably is a staff member not a 'person in control'
Until then, thank you for reasonable transparency Mr. Tobin. Best of luck with your business.
Update 15 Apr 2026:
The order and delivery proceeded perfectly normally. The chosen battery when tested appears to be as described. It has been running in its host laptop since Dec 2025 (4 mths) with no adverse signs of performance.
The above report & research is built upon experiences of difficult-to trace-sellers and poor goods and services. They are my own objective findings and are not influenced by any affiliation or incentive.
The aims: good service, good communications and fair and reasonable goods.
December 7, 2025
Unprompted review
Reply from Laptopbattery
Thank you for updating your review and for taking the time to share such a detailed and thoughtful assessment.
We appreciate the research you have carried out and are grateful that you recognise the transparency and UK-based operation of NRG Parts / LaptopBattery.co.uk. We work hard to provide reliable products, clear communication, and service our customers can trust, so your feedback is genuinely valued.
Regarding the ordering point you raised:
Our website displays an “Add to Cart” button only when an item is available to order. However, in rare cases—particularly with older, specialist batteries or multi listings — stock cannot be tracked in the normal way. In those situations the notification in our confirmation email is that so customers are fully informed and can choose whether to proceed. We appreciate your comments on this, and we are already reviewing our wording to make this clearer.
We hope your order on 7th of Dec was received as expected and that its going well. If you ever need any assistance, I’m always happy to help.
Thank you again for your constructive feedback and for giving us the opportunity to support you.
Kind regards,
Luke
LaptopBattery.co.uk / NRG Parts Ltd
Updated: 15/4/26
Thank you for taking the time to share such a detailed and thoughtful review, it’s genuinely appreciated.
We understand the concerns you’ve highlighted around the wider laptop battery market, and we agree that transparency and accountability are extremely important, especially in an industry where standards can vary significantly.
We’re pleased to hear that your order and delivery went smoothly, and that the battery has been performing well over the past few months. It’s also great to know that our communication and support met your expectations.
Regarding stock availability, we appreciate your feedback, while we aim to keep our website as accurate as possible, there can occasionally be discrepancies although this is very rare. We are always working to improve this to avoid any confusion for our customers.
Thank you again for your fair and balanced review, and for recognising our efforts. If you need any assistance in the future, we’re always here to help.
Kind regards,
Luke
Laptopbattery.co.uk
Good experience so far
So far this has been a good experience. The battery arrived a day after order. After charging up the battery for 24 hrs there has been no issue with it holding its charge, two weeks in.
November 20, 2025
Reply from Laptopbattery
Thank you for the review! we are glad you had a good experience.
Reply from Laptopbattery
Thank you for the review!
Reply from Laptopbattery
Thank you for the review!
Lightning Fast Delivery
Ordered a battery for my 2016 Razer. Surprisingly fast delivery. Ordered on Monday afternoon and arrived on Tuesday noon. Amazing service. The new battery works.
November 10, 2025
Reply from Laptopbattery
Thank you so much for the review. Glad our quick delivery is appreciated!!
Well worth it
Replacement easy to find among the possibilities. It was easy to fit, once I had a spodger and appears to be working well.
November 3, 2025
Reply from Laptopbattery
Thank you so much for the 5-star review!
Arrived on time in good strong small…
Arrived on time in good strong small box. Works well.
November 10, 2025
Reply from Laptopbattery
Thanks for the review Christopher, although 5-star would have been even more appreciated :)
Reply from Laptopbattery
Thank you so much for the review
Fast response to my order, delivery equally quick, item was well packed. As would be expected the battery was a drop in replacement!
Fast response to my order, equally quick delivery and well packed. As would be expected the battery was a drop in replacement for the original. Time will tell on its performance.
November 1, 2025
Reply from Laptopbattery
Hi David, thank you so much for the review
Very efficient..
Very efficient..
Battery is the correct one &
arrived quickly.It has now been
fitted into my hp laptop.
October 30, 2025
Reply from Laptopbattery
Thank you for reviewing!
Battery fine but delivery stupid
Battery fine and replacing the old one quite easy following a good video on Youtube. No need to virtually disassemble the laptop as in iFixit.
Delivery was rather stupid. Firstly the tracking called it NRG Parts Ltd so no clue that this was Laptopbattery. Then delivery between 12.14pm and 2.14pm. When did it arrive? 11am. No knock at the door (I was in and probably visible) but it was left on the doorstep. Fortunately at my cottage not my neighbours.
October 28, 2025
Reply from Laptopbattery
Thank you for the review!
Delivery on time
Delivery on time, battery works a treat, breathed new life into my 3 year old HP Eliebook
October 25, 2025
Reply from Laptopbattery
We are glad, thanks for the review!
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