Laptopbattery Reviews 496

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly replacement laptop batteries, for their excellent quality and performance, often extending the life of older devices. Many people highlight the fast and efficient delivery service, with items often arriving quickly and well-packaged. The service is consistently described as great, with consumers appreciating the ease of finding the right product and the helpfulness of the staff. However, some customers experienced issues with delivery, noting instances where packages were left on doorsteps without notification. A few reviewers also mentioned receiving products that were not fully compatible with their devices, or batteries that were manufactured some time ago, leading to unexpected issues with laptop stability.

What people talk about most

Product

People report positive experiences with product, especially replacement laptop batteries. Many reviewers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Consumers find quality to be positive, with many reporting that products work perfectly well and batteries... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and professional... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and praised... See more

Based on these reviews

Rated 5 out of 5 stars

Product was slightly cheaper than that sold by other companies. Buying process on their website is extremely easy and straightforward. Product was delivered almost immediately (within less than 2 work... See more

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Rated 5 out of 5 stars

Went to this company as they got good reviews here. Well, I'm not disappointed. HP laptop replacement battery works well. It was a tiny bit too thick for all 4 screws to attach it properly but 3 out o... See more

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Rated 5 out of 5 stars

Excellent service; I had been quoted outlandish prices for a replacement battery for my aging, but wonderful Dell laptop. These provided me with exactly what I wanted at a superb price - less than a... See more

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Rated 5 out of 5 stars

Excellent experience. I ordered a battery because I thought that was where the fault was with my laptop's power system. The battery arrived quickly and was easy to install. I did some further investig... See more

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Rated 5 out of 5 stars

Batteries are a minefield. So many reports of fires caused by poor quality products. I searched for a reliable company on Trustpilot and found a lot of positive reviews of this company. Ordered a repl... See more

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Rated 5 out of 5 stars

Fast, easy service for my discontinued laptop, I'd been sold an inferior battery on eBay previously which expired within a few weeks, this one seems much better and I'm thrilled to have my laptop work... See more

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Rated 5 out of 5 stars

Very pleased with the service from Laptopbattery. I contacted them re: delivery before i placed my order. Luke replied quickly and was accommodating to the delivery request i had made. The Apple lap... See more

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Rated 5 out of 5 stars

Fast response to my order, equally quick delivery and well packed. As would be expected the battery was a drop in replacement for the original. Time will tell on its performance.

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Rated 5 out of 5 stars

Great Company, quick delivery. Would highly recommend. DHL was really quick. Will order again from this company soon for another laptop battery. Excellent

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Rated 5 out of 5 stars

Excellent web site, easy to find correct battery and order. Fast delivery and securely packaged. Good price too. While I was at it I also ordered a new charging pack. That was equally as easy to order... See more

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Rated 5 out of 5 stars

It was easy to find the right battery, which was delivered quickly and well packaged. The battery was easy to fit and given the laptop a new lease of life with about a 4-5 hour improvement over the ol... See more

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Rated 5 out of 5 stars

Ordered a battery for my 2016 Razer. Surprisingly fast delivery. Ordered on Monday afternoon and arrived on Tuesday noon. Amazing service. The new battery works.

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Rated 5 out of 5 stars

I bought a replacement laptop battery. The unit itself ultimately wasn't 100% compatible with the device - the battery management interface caused issues. The vendor was very helpful and extremely acc... See more

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Rated 5 out of 5 stars

Excellent Service the Battery for my Laptop was the right one. It was good to know i could call them and check the Customer service was very good. Also good to know they are based in the UK. So much... See more

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Rated 5 out of 5 stars

I ordered the wrong battery to start with but it was corrected and sorted even arranging the collection because it was a battery. New battery is in and working perfectly.

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Rated 4 out of 5 stars

Battery fine and replacing the old one quite easy following a good video on Youtube. No need to virtually disassemble the laptop as in iFixit. Delivery was rather stupid. Firstly the tracking called... See more

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Rated 5 out of 5 stars

I ordered a replacement battery for my work laptop through the website. The order did go through but in a couple of hours I received an email stating that the website showing stock was i... See more

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Rated 1 out of 5 stars

while the battery technically works, It cannot be used for the intended machine as advertised. Despite multiple attempts to calibrate and adjust settings to reduce power draw, on installing it there... See more

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Rated 5 out of 5 stars

Very efficient.. Battery is the correct one & arrived quickly.It has now been fitted into my hp laptop.

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Rated 5 out of 5 stars

Delivery on time, battery works a treat, breathed new life into my 3 year old HP Eliebook

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Rated 5 out of 5 stars

I got my laptop battery from them for a Microsoft surface laptop. Their product works as described. I think they are a good and reliable company

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Rated 5 out of 5 stars

Replacement easy to find among the possibilities. It was easy to fit, once I had a spodger and appears to be working well.

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Rated 5 out of 5 stars

I was able to find the correct battery for my laptop easily and at a good price. It was dispatched and received quickly and it fits the laptop perfectly. Great to have a laptop with a working batter... See more

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Rated 5 out of 5 stars

great service, fast delivery. Battery has worked flawlessly since install. Thank you.

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Rated 5 out of 5 stars

Easy to find the right battery on the website. Battery quickly delivered and installed. Job done.

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Rated 5 out of 5 stars

Great delivery service. Would highly recommend and will purchase from Laptopbattery in the future. 5 star rating *****

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Rated 5 out of 5 stars

Battery arrived well packaged. Fitted and charged, laptop working again.

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Rated 5 out of 5 stars

Brilliant service, and excellent battery for my laptop. Amazing value for money.

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Rated 5 out of 5 stars

Fast service, correct battery, fits tight and works right, keep up the good work.

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Rated 5 out of 5 stars

Battery arrived promptly and is a direct replacement for my existing battery, now fitted and appears to be working as it should.

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Rated 5 out of 5 stars

Fast service and easy to use website made finding the correct battery easy

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Rated 5 out of 5 stars

Great service and really easy battery replacement. Hope it's a long lived one.

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Rated 5 out of 5 stars

Good easy to navigate website and prompt and helpful email response following a query to confirm I was ordering the correct battery which was delivered within a couple of days, would certainly recomme... See more

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Rated 5 out of 5 stars

Great service, arrived quickly and fitted battery without issues - works as expected.

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Rated 5 out of 5 stars

Battery arrived in good time and was already charged. Very happy with purchase so far.

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Rated 5 out of 5 stars

Really good service with screwdrivers included and prompt delivery.

Rated 4 out of 5 stars

I ordered the battery from abroad and had to make sure I am buying the right one. I thus engaged with the company by mail and was happy that the response was quick. It took a few mails to find the exa... See more

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Rated 5 out of 5 stars

The timely arrival and excellent performance of the battery have rejuvenated my 3-year-old HP Elitebook.

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Rated 4 out of 5 stars

So far this has been a good experience. The battery arrived a day after order. After charging up the battery for 24 hrs there has been no issue with it holding its charge, two weeks in.

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Rated 5 out of 5 stars

correct battery based on laptop model, direct replacement, exact fit quick delivery.

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Rated 4 out of 5 stars

Arrived quickly and so far has worked well. It is to early to tell if it will continue to work these reviews are only good after a year to see if the battery is still holding a charge

Company replied


Company details

  1. Battery Wholesaler

Written by the company

Laptop Battery - UK based online suppliers of High quality, competitively priced laptop batteries and chargers as well as replacement Projector lamps. Laptop Brands covered include Dell, Apple, Sony, HP, Lenovo, Acer, Asus, Toshiba, Samsung, Microsoft and more, as well as all the Projector lamp brands. We have been supplying laptop batteries and Adapters to the UK market for more than 15 years. Our stock is held in Basingstoke, UK. We normally ship same day with a next day delivery and all products are covered by 12 month warranty


Contact info

4.8

Excellent

TrustScore 5 out of 5

496 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Microsoft Surface laptop battery

I got my laptop battery from them for a Microsoft surface laptop. Their product works as described. I think they are a good and reliable company

October 3, 2025
Laptopbattery logo

Reply from Laptopbattery

Thanks for reviewing!

Rated 5 out of 5 stars

Very pleased with the service from…

Very pleased with the service from Laptopbattery. I contacted them re: delivery before i placed my order. Luke replied quickly and was accommodating to the delivery request i had made.
The Apple laptop battery arrived as stated and quickly. Great transaction, thank you.

October 7, 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the review, we are glad you were pleased with the service!

Rated 5 out of 5 stars

Great service

Great service, arrived quickly and fitted battery without issues - works as expected.

October 2, 2025
Laptopbattery logo

Reply from Laptopbattery

Great! Thank you for the review!

Rated 5 out of 5 stars

I ordered a replacement battery for my…

I ordered a replacement battery for my work laptop through the website. The order did go through but in a couple of hours I received an email stating that the website showing stock was in error and that my battery would have to be ordered.

My point of contact was "Luke" throughout this from the first email to the end of the order.

Beyond the initial snag I can't recommend them enough.

First of all, communication was clear, respectful and fast. They offered an immediate full refund, or alternatively an order with a lead time of 2 to 3 weeks.

Second, I specified that I have a hard deadline 4 weeks after the order date where I would need the laptop and asked them whether that would be possible. They said that I will have my battery before the date that I set, and not only did I receive it a bit before the 3 weeks that they specified, it was really well packaged and arrived very fast upon their delivery from their import partner.

I can't stress how important it is to not worry about the battery you're receiving, and so far the reviews have pointed them as the most reliable source.

Third, last and definitely not least, Luke updated me through the duration of this process (imports, shipments, etc) UNPROMPTED, I can't note how RARE that is nowadays and how it reduces the ordeal of having one machine not working.

Would recommend and buy again definitely!

September 1, 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you very much for this review it means a lot to see this, we hope to serve you again!

Rated 5 out of 5 stars

Great service

Fast, easy service for my discontinued laptop, I'd been sold an inferior battery on eBay previously which expired within a few weeks, this one seems much better and I'm thrilled to have my laptop working again! Arrived the next day, well packaged and easily installed.

September 24, 2025
Laptopbattery logo

Reply from Laptopbattery

We are glad to see you found it easy, thank you for the review!

Rated 5 out of 5 stars

Fast service

Fast service, correct battery, fits tight and works right, keep up the good work.

August 26, 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the kind review!

Rated 3 out of 5 stars

No information provided about cell manufacturers

I was looking for a battery for my HP 250 g4 Notebook Laptop. This company appeared to sell replacement batteries at a good price, however no cell manufacturers are listed on their website. I emailed their support about it, however they refused to give me any information about cells, stating "we cannot release this information under any circumstance"

Due to the lack of information I cannot recommend anyone buy from this company as information about the cells is crucial for verifying a batteries safety.

Update: I appreciate the response and information you've given about the cells used. From a customers point of view "Top quality batteries" is just marketing. Had the cell manufacturers you listed here been in the product listing or had you just provided Samsung, LG, Panasonic in the emails we exchanged, I would've purchased a battery and left a positive review. It's the lack of information and marketing fluff that sets off alarm bells. I hope you understand my concerns and I will upgrade my review for being transparent.

August 26, 2025
Unprompted review
Laptopbattery logo

Reply from Laptopbattery

Dear BritishBlue/Johnny


We were disappointed to receive this negative review, especially as you never purchased a product from us.
All the laptop batteries that we sell are of the highest quality and come with a 12 month warranty. The replacement HP battery that you referred to uses cylindrical 18650 Li-ion cells. These cells would typically be manufactured by Samsung, LG or Panasonic. All 3 are used by our manufacturer and as long the cells meet our manufacturers strict quality and specification criteria, they can use either of these. One can't tell which cell is used in a particular battery pack without cracking that battery open to investigate. All components used in a battery CAN be traced back if necessary using the information coded into the serial number on each battery, but that process would only be undertaken if there was a technical issue with the battery, not for a pre-sale customer request. When my colleague responded to your request for cell manufacture information, he explained that we do not disclose this information and also went on to state "I can say confidently these are top quality batteries that have 12 months warranty to back that up, if you run into any problems we can have the battery collected and issue a refund"
It is our policy not to share information about our supplier for commercial reasons. The important information to note is that all our batteries are designed and manufactured to the highest standards. All our batteries are approved to all the required standards. We have UN38.3 and material safety datasheets supplied by our battery manufacturer for each battery that we sell. We would hope that the quality of our company and the products we sell are evident from the fact that we have been in this business for more than 20 years and have 94% 4 or 5 star reviews.
I sincerely hope that you are satisfied by this response and if so would greatly appreciate it if you could remove or upgrade your review. We work very hard to meet and exceed our customers expectations at all times. 1-star reviews (especially when you have not even purchased a battery) hurt our business.

Thank you.

Rated 5 out of 5 stars

Top Notch

Works great, better than the original. Quick Delivery. A++++

August 8, 2025
Laptopbattery logo

Reply from Laptopbattery

We are glad and thank you for reviewing!

Rated 4 out of 5 stars

Patient, helpful and prompt response.

I ordered the battery from abroad and had to make sure I am buying the right one. I thus engaged with the company by mail and was happy that the response was quick. It took a few mails to find the exact battery and the staff members who responded were always helpful and prompt. I never had to wait long for a response. I have had the battery fitted and so far it is working perfectly well.

August 7, 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the review we appreciate it!

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