Laptopbatterydirect Reviews 513

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting the high quality of the batteries and their perfect fit. Many people appreciate the competitive pricing and the prompt, efficient delivery service, often receiving their orders within a few days. The inclusion of helpful tools for installation is also frequently highlighted as a significant positive. However, some customers reported issues with battery longevity, with a few experiencing major failures or significant degradation within 9 to 13 months, despite the advertised 12-month warranty. There were also isolated concerns regarding customer service responses to these warranty claims and confusion with delivery addresses due to a third-party parcel service.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick delivery times, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Price

Reviewers mention positive feedback about price. Customers are pleased with the competitive and reasonable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Batteries arrive within a week or a few day's more about $10 dearer than direct from China BUTT if you want them promptly its well worth the extra chinesium direct 3 to 5 weeks.These are very we... See more

Company replied

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

513 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy customer

Good price, quick delivery, and a good quality replacement battery for my Dell laptop. Very pleased with the service I received, and will definitely order again for my other machines.

June 28, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your positive feedback. We are glad to hear that you are satisfied with our prices, fast delivery and battery quality. Providing excellent service to our customers is always our goal and your satisfaction is our greatest motivation.

We look forward to serving you for other devices in the future. Please feel free to contact us if you need anything.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great experience

East to find the correct replacement battery on website. Low price. Quick delivery. Easy to replace battery. New battery is working well after 5 weeks. Laptopbatterydirect will be my first port of call for replacement laptop batteries in the future.

June 24, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your experience with us. We are glad to know that you found the right replacement battery on our website and were satisfied with our price and fast delivery. It is our honor to provide you with a convenient replacement process and a new battery with good performance.

Thank you very much for your trust and support, and we look forward to serving you again in your future battery replacement needs.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy install and works great!

August 2, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your positive review. We are happy to hear that you were satisfied with our product, especially the speed of delivery, the ease of installation, and the excellent performance of the battery.

If you have any additional questions or need further assistance, please feel free to contact us. We look forward to serving you again.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I got exactly what I ordered.

The team at Laptopbatterydirect offer great service with proven products and fast delivery. I got exactly what I ordered and I'm very happy!

July 18, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive comments about our products and services. We are glad to hear that you are satisfied with the batteries you received and are pleased with our delivery speed and product quality. We are committed to providing the best experience for our customers and your feedback is a great affirmation of our work.

If you have any other needs or questions, please feel free to contact us. We look forward to serving you again in the future.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Everything we expected

Everything we expected. Prompt confirmation, prompt shipping and delivery. Fitted and work 100% in our laptop.

August 1, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your experience with us. We are glad to know that everything met your expectations, from order confirmation to quick shipment and delivery, to the battery working perfectly on your laptop. We are committed to providing you with quality products and efficient services, and your satisfaction is our greatest motivation.

If you have any needs or questions in the future, please feel free to contact us. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Lenovo Laptop new battery working well

Had this new battery a month in my Yoga 820-12ikb laptop. Works well, lasts a long time. Happy with the product and the cpmpany

July 1, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience. We are glad to know that the new battery is working well and lasting long on your Yoga 820-12ikb laptop. Your satisfaction is our greatest affirmation.

If you have any needs or questions in the future, please feel free to contact us. We look forward to serving you again.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

All good

All good. Thanks. Quick delivery. 👍👍

August 1, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your concise and nice feedback. We are glad to know that your order was delivered quickly and everything went smoothly. Your satisfaction is the driving force of our continuous efforts.

If you have any other needs or questions, please feel free to contact us. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

I got exactly what I ordered

I got exactly what I ordered. The new battery is identical to the original in every way.
I've purchased a lot of items online before but never had the delivery speed like this. Fantastic.

July 30, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your positive experience. We are happy to hear that you were satisfied with your new battery and our fast delivery. It is our priority to ensure that you receive a high-quality product that is exactly the same as the original battery.

If you have any additional questions or need further assistance, please feel free to contact us. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Wasn't sure of the right lap top battery to order.

I needed advice to confirm the lap top battery i was ordering was the right one, and the team where more than helpful in advising me of the right battery.
Great customer service before the sale, and it arrvied 2 days quicker than expected.
Great service, great work !

July 30, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your experience with us. We are glad to know that our pre-sales customer service was able to provide you with the right advice and help you identify the laptop battery you need. Your satisfaction is our greatest motivation.

We are always committed to providing excellent service to our customers and ensuring that your expectations are met every step of the way. We are very pleased to know that our delivery was two days faster than expected.

Thank you again for your high evaluation of our service. We will continue to work hard to ensure that every customer can enjoy high-quality products and excellent service.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, battery is good and also included tools for replacing the battery is very helpful. Very recommended.

July 26, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your feedback! We are happy to know that you are satisfied with our fast shipping service and the quality of our battery. We are also happy to hear that the included replacement tool was helpful to you.

If you have any additional questions or need further assistance, please feel free to contact us.

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Thank you for fast efficient delivery

July 24, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are glad to hear that you were satisfied with our fast and efficient delivery. We look forward to serving you again.

Best wishes,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy navigation of website and battery…

Easy navigation of website and battery in stock even for older laptop. Super fast postage to regional NSW was a bonus

July 24, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive evaluation of our products and services! We are glad to hear you are satisfied with website navigation and inventory, and mail speed to New South Wales is in line with your expectations. Your feedback is our motivation for continuous improvement.

good luck,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Right battery, fast delivery, great price.

Had the right battery at a great price.
Fast delivery.
Battery currently working fine.

June 30, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We are glad to hear that you are satisfied with the price, fast delivery and working of the battery. Your satisfaction is our greatest motivation.

If you have any other questions or need further assistance, please feel free to contact us.

Wish you a pleasant use!

Sincerely regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Ordered a second replacement battery…

Ordered a second replacement battery for my HP laptop on Saturday, it arrived Monday. Product is excellent even including two mini screwdrivers and plastic lever to get laptop cover off. Great communication and great system, will definitely buy again.

July 20, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your purchase experience! We are glad to hear that you are satisfied with our products and services. We are very proud to be able to deliver the battery to you in such a short time and provide the necessary tools to make the installation process smoother.

We look forward to serving you again in the future. If you have any questions or need help, please feel free to contact us.

I wish you a happy use!

Sincerely regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Delighted with the battery and the excellent servicee

Before I searched the internet for a replacement battery I was not confident that I would be able to obtain one because of the age of my computer. However, after locating laptopbatterydirect.com.au
I was pleasantly surprised to find that a replacement was available at a very reasonable price. I was even more surprised at how fast I received it in the mail and how easy it was to remove the defective battery and fit the new one. Well done laptopbattery.com.au

July 23, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your surprise and satisfaction with us! We are glad to know that you found the battery you needed at laptopbatterydirect.com.au and were satisfied with our price and service. It is a great honor for us to be able to deliver the battery to you quickly and make the installation process easy.

If you have any other questions or need further assistance, please feel free to contact us.

I wish you a happy use!

Sincerely regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, packaged well. Came with instructions and tools. Very happy with overall experience, highly recommend

June 20, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are happy to hear that you were satisfied with the delivery speed, packaging, included instructions, and tools. Your recommendation is very important to us and we look forward to serving you again.

Please feel free to contact us if you have any additional questions or need further assistance.

Have a great time!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Battery came as described on the…

Battery came as described on the website & came on time. Works well.

July 2, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are glad to hear that the battery arrived on time and works well as described on the website. Your satisfaction is our greatest motivation.

If you have any other questions or need further assistance, please feel free to contact us.

Wish you a pleasant use!

Sincerely regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Battery available but not identical

What was good was that there was a replacement Battery available. But it was not an identical battery and the laptop software cannot be set to show full charge.

June 18, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are glad that you were able to find a replacement battery. We apologize for the inconvenience caused by the battery and laptop software showing that it is not fully charged. We recommend that you check if there are any BIOS or driver updates available, which may help resolve the display issue.

If the problem persists or you need further assistance, please feel free to contact our customer service team. We will do our best to provide you with a solution.

Have a nice day!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Ordered with ease and it came quicker…

Ordered with ease and it came quicker than what was expected.

July 22, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are glad to hear that your ordering experience went smoothly and the delivery was faster than expected. Your satisfaction is our greatest motivation.

If you have any other questions or need further assistance, please feel free to contact us.

Wish you a pleasant use!

Sincerely regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Very happy with ease of finding correct…

Very happy with ease of finding correct replacement battery. The battery is working perfectly and the instructions were spot on. Delivery arrived quicker than expected

May 23, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We are glad to hear that you were able to find the correct replacement battery easily and that it is working properly. We are also glad that the delivery was faster than expected. Your satisfaction is our greatest motivation.

If you have any other questions or need further assistance, please feel free to contact us.

Wish you a pleasant use!

Sincerely regards,
laptopbatterydirect.com.au Team

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