Laptopbatterydirect Reviews 513

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting the high quality of the batteries and their perfect fit. Many people appreciate the competitive pricing and the prompt, efficient delivery service, often receiving their orders within a few days. The inclusion of helpful tools for installation is also frequently highlighted as a significant positive. However, some customers reported issues with battery longevity, with a few experiencing major failures or significant degradation within 9 to 13 months, despite the advertised 12-month warranty. There were also isolated concerns regarding customer service responses to these warranty claims and confusion with delivery addresses due to a third-party parcel service.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick delivery times, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Price

Reviewers mention positive feedback about price. Customers are pleased with the competitive and reasonable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Batteries arrive within a week or a few day's more about $10 dearer than direct from China BUTT if you want them promptly its well worth the extra chinesium direct 3 to 5 weeks.These are very we... See more

Company replied

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

513 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The battery fits and charged up easily.

The battery was delivered in good timing, with the communication regarding delivery very clear.
I gently installed the battery and left it to charge for the night. Turned on the laptop in the morning and YAY, life is grand.

September 30, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your wonderful feedback! We're glad to hear that the delivery was prompt and communication clear. It's great to know the installation went smoothly and that your laptop is back to life. If you need anything else in the future, don't hesitate to reach out. Enjoy your revitalized laptop!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

A company that backs up its promise.

Getting an exact match replacement battery for my laptop proved problematic.
Laptopbatterydirect were supportive, thorough and flexible throughout.
The experience for me was top notch... and I seriously recommend you start your search through them.
Graham

September 19, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words, Graham! We're delighted to hear that you had a positive experience with us while finding the right battery for your laptop. Your recommendation means a lot to us! If you need any further assistance or have any questions in the future, don’t hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast Postage

Fast Postage
Product fits and works
Well packaged

September 25, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that your product arrived quickly, fits well, and was packaged securely. If you need anything else or have more questions, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

battery order

I placed my order late afternoon and received it in 2 days , very quick delivery.
I replaced the battery and the performance of the laptop is much better.
Great service
Thank You

September 19, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear about your quick delivery and improved laptop performance. If you need anything else, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Prompt and efficient service

Was very pleased with the service. Price was very good and the details of the battery were correct so it was perfect for our laptop. Made it easy to select from the description, and delivery and communications were fast and efficient.

September 16, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you were pleased with our service and found the battery details accurate for your laptop. It's great to know that our communication and delivery met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Ordered a new battery for my HP laptop

Ordered a new battery for my HP laptop, easy to make sure it was the right battery and the whole process was easy. Great work guys, I would definitely recommend Laptopbatterydirect.

September 9, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! I'm glad to hear the process was smooth and that you're happy with the battery for your HP laptop. We appreciate your recommendation! If you need any assistance in the future, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

GREAT SERVICE AND PRODUCT

I was amazed at the speed that the item was delivered. Nicely packed, even had its own screw driver!. Charged up without any problems at all. Highly recommend this company.

September 6, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that the delivery was quick and that everything, including the packaging and tools, met your expectations. If you need any further assistance in the future, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 1 out of 5 stars

Company just drop-shipped the item from…

Company just drop-shipped the item from Amazon. support was later handballed to the amazon shipper. Just go straight to Amazon and skip the middleman

September 2, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback. We're sorry to hear about your experience. Could you please provide your order details so we can further investigate the issue? We aim to provide the best service possible and would appreciate the opportunity to resolve this for you.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Even came with the tools I needed to swap the battery out.

September 5, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! I'm glad to hear that the delivery was fast and that the included tools were helpful for your battery replacement.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Happy customer.

Prompt delivery and very happy with the product. (Laptop battery). Thank you.

August 7, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you are happy with the product and that the delivery was prompt. Should you need any further assistance, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Reliable Company,

Delivery could not be better, great prices. Even came with drivers to remove screws. With Acer dont forget to reset the batt percentage calibration via little pin hole on back. Has a battery symbol next to it. Paper clip in hole for 30 seconds with laptop turned off.

August 29, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed feedback! We're pleased that the delivery and pricing met your expectations. It's great to hear that the included screwdrivers were helpful. Your tip on resetting the battery percentage calibration for Acer laptops is very useful—thanks for sharing that! If you need any further assistance, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good for my wallet, good for the planet!

Arrived in good time. Good prices. Item was as advertised. Good supplier for items no longer supplied by original manufacturers, in my case a discontinued HP laptop battery. Prevented my laptop from needing to be replaced. Good for my wallet, good for the planet!

August 29, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're glad to hear that the battery arrived on time and met your expectations. It's great to know that we could help extend the life of your HP laptop and save you money. We appreciate your support in making eco-friendly choices!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great service

Great service, the delivery was really fast and the product easy to install. Thank you

August 26, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're glad to hear that you had a great experience with our service and that the delivery was fast and installation easy. If you need anything else, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Value for money replacement laptop battery

Great price, simple online order process, fast delivery

August 21, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We’re glad you found the price great, the ordering process simple, and the delivery fast. We appreciate your business and hope to serve you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, couldn't ask for more, thank you.

August 20, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're glad to hear you had a fast and efficient experience. If you need anything else, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Delivery within 2 days

Delivery at 11.30am today, virtually 1.5 business days from order placement.
Outstanding delivery experience.

August 20, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We're delighted to hear that the delivery was so prompt. If there's anything else you need, we're here to help.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy transaction, Superfast delivery

Easy transaction. Timely communication. Great price, product and super fast delivery. Perfect fit. Very happy purchase!

August 17, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We are glad the transaction was easy and the product met your expectations. We appreciate your purchase and are happy to hear that you are satisfied!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Plugged in straight away and had 50%…

It plugged in straight away and had 50% (I think) charge. Plugged it into the mains and was charging straight away.
Booted the laptop up and it works fine. Now has a full charge.
I have 2 more laptops with the same problem so all should be good in a few days.

August 12, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Great to hear that everything went smoothly with your laptop battery replacement! If you have any more laptops that need batteries, it sounds like you’re all set for a quick and easy fix. If you have any questions or need further assistance, feel free to ask!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great easy to use site and delivered in…

Great easy to use site and delivered in a timely manner..

August 1, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you found our site easy to use and that your order was delivered on time.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Perfect

Website was easy to find what I needed, product worked and fitted perfectly!
It would be amazing as a support to the product to have a link to replacement documents but this would be very difficult to arrange for all products.

August 2, 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for taking the time to share your feedback. We are glad to hear that you are satisfied with your experience with the website and the performance of the product.

Regarding your suggestion to provide a link to the replacement document, we will take this into consideration. Although it is challenging to provide replacement documents for all products, we are committed to continuous improvement and enhancing the customer experience.

If you have any further needs or suggestions, please feel free to contact us. We look forward to serving you in the future.

Best wishes,
laptopbatterydirect.com.au Team

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