Great folks to deal with, very responsive to customer question. The laptop battery went in perfect, tools to open the case were even included! The battery had the same specs as the original, it took a... See more
Company replied
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Found the correct battery using tools built into the website. Order rec'd quickly; included all tools necessary to take the Asus laptop apart. Installed easy; works exactly as expected. Have used... See more
Company replied
Shipment was as fast as expected for what I paid. The battery I needed was difficult to find and they had it and with the best price I had found. Unfortunately, it doesn't fit 100%, but it does fit... See more
Company replied
They sell batteries that say they are compatible with Asus gaming laptops but the battery will fail and shut my laptop off any time I play a game. Their idiotic fix was to only play games while plugge... See more
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Company details
Written by the company
LaptopBatteryDirect.net specializes in providing replacement batteries for laptops such as Acer, Apple, Asus, Compaq, Dell,eMachines, Fujitsu, Gateway, HP, HP Compaq, IBM, Lenovo, Microsoft, MSI, Panasonic, Samsung, Sony, Toshiba.Warranty 1 year and 30-day money-back guarantee
Contact info
5650 Grace Pl,CA, 90022, Commerce, United States
- service@laptopbatterydirect.net
- laptopbatterydirect.net
4.0
Great
185 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company make product return extremely complicated
I purchased the correct laptop battery. It did not charge. I discharged the computer as directed. My charger worked on the old battery. The charger worked on the old battery when I put the old battery back in.
I followed all instructions they gave... cleaned the contacts, giggled the battery, all kinds of things a new battery that was checked prior to sending should not be required. They continue to ask for pictures and VIDEO, of what I am doing...This is crazy. I am trying to send the batter back so they can check it at their shop but they refuse to receive it until I send pictures and videos of what I am doing. Never purchase from this company!
October 20, 2022
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Sorry to hear about your battery issues. First, we recommend checking your battery's charge to make sure it's not completely drained or undercharged. Sometimes a weak battery can cause performance degradation.
If you have tried all the recommended solutions and the problem persists, we recommend that you contact our technical support team and we will provide you with further assistance and solutions. We will do our best to assist you with battery issues and ensure your satisfaction.
Thank you again for your feedback, we will try our best to improve our products and services. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
Laptop battery came in quick
Laptop battery came in quick, replaced my old battery, and it turns on and can hold a charge! Is safe to order replacement batteries from here.
September 27, 2022
Unprompted review
Reply from Laptopbatterydirect
Hi,
We are glad to hear about your pleasant experience. Looking forward to serving you again!
Best regards,
laptopbatterydirect.net Team
Replacement Battery for Lap Top
Very satisfied with price and quick shipping.
Saved a lot of money by not ordering from manufacturer at a much higher cost.
Highly recommend this Company !
September 6, 2022
Unprompted review
Reply from Laptopbatterydirect
Hi,
We are glad to hear about your pleasant experience. Looking forward to serving you again!
Best regards,
laptopbatterydirect.net Team
Excellent new battery for a good price.
August 18, 2022
Unprompted review
Reply from Laptopbatterydirect
Hi,
We are glad to hear about your pleasant experience. Looking forward to serving you again!
Best regards,
laptopbatterydirect.net Team
Two dead batteries so far
Two dead batteries so far, can we get a third?!
August 7, 2022
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Sorry to hear about your battery issues. First, we recommend checking your battery's charge to make sure it's not completely drained or undercharged. Sometimes a weak battery can cause performance degradation.
If you have tried all the recommended solutions and the problem persists, we recommend that you contact our technical support team and we will provide you with further assistance and solutions. We will do our best to assist you with battery issues and ensure your satisfaction.
Thank you again for your feedback, we will try our best to improve our products and services. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
Very quick shipping
Very quick shipping, works as expected. Thank you.
August 3, 2022
Unprompted review
Reply from Laptopbatterydirect
Hi,
We are glad to hear about your pleasant experience. Looking forward to serving you again!
Best regards,
laptopbatterydirect.net Team
Took a month to arrive and when it did…
Took a month to arrive and when it did it was cod. I already paid them shipping up front this is crap.
July 28, 2022
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
We are very sorry to hear that there is a problem with your package and the inconvenience it has caused you. We understand that as merchants, we need to ensure that the items our customers receive are complete and meet their expectations.
We are deeply sorry about the delay in the arrival of the package you mentioned. We always strive to provide a fast and reliable service, but sometimes package shipments may be delayed for a variety of reasons. We understand this is an inconvenience to you and appreciate your patience.
We apologize again for the shipping charges you have paid. Our policy is to provide customers with fast shipping services to ensure that customers can receive our products conveniently. We are very sorry if our shipping service has caused you any trouble or inconvenience. We will contact you immediately and provide an appropriate solution to resolve the issue you are experiencing.
Finally, we sincerely appreciate your feedback and comments. As a merchant that focuses on customer experience and satisfaction, we will take appropriate measures to improve our products and services to meet your expectations and requirements. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
Avoid at all costs
Note that the company is based in China - aolstecell.com
Their product is unlikely to last the warranty period.
They will do everything possible to not honour their warranty claims.
Note regarding reply - The company will attempt to make you pay for another battery at some sort of discount rathern than actually replace their faulty product.
June 1, 2022
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your valuable feedback. We know that as a Chinese company, we need to work harder on product quality and after-sales service to meet customer expectations.
Regarding the product life issue you mentioned, we guarantee that our products undergo strict quality control and testing to ensure their performance and reliability. We comply with national quality standards and regulations and are always committed to providing high-quality products. If you find problems with the product during normal operation and use, please contact us in time and we will solve the problem for you as soon as possible.
Regarding warranty issues, we attach great importance to our customers' rights and satisfaction. We are committed to complying with national laws, regulations and business ethics and doing everything possible to fulfill our warranty obligations. If you find that our products have quality problems or do not meet the warranty terms, please contact us in time, we will actively deal with your problem and try our best to meet your requirements.
Finally, we thank you again for your feedback and suggestions. We will continuously strive to improve our products and services to meet our customers' expectations and requirements. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
Recently purchased a laptop battery for…
Recently purchased a laptop battery for HP Envy. The service was superb and the product arrived safely and once I installed on the laptop it worked perfectly well. Awesome job!
February 8, 2022
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you very much for your affirmation and praise! We are pleased to provide you with quality products and services.
We will continue to work hard to improve our products and services to meet your expectations. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
Got exactly what I was looking for
Got exactly what I was looking for
I found this website through a web search and just placed the order without thinking. Then I searched around online a bit for reviews (even though it was a bit late for that!) and got worried when I read so many bad reviews. But I got exactly what I was looking for--a replacement battery for my son's Acer laptop. They sent a link after I ordered so I could track the package, which was nice. It took a while, but that was mostly because it seemed to be stuck at a port in LA (thanks supply chain bottleneck!). It came with two little screwdrivers which we used to disassemble the laptop and replace the battery. The new one is in now and it is working great!
December 7, 2021
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you very much for your affirmation and praise! We are pleased to provide you with quality products and services.
We will continue to work hard to improve our products and services to meet your expectations. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
This company is awful
This company is awful! other commands are bribed. I don't know why google put it on the top website that sells batteries!!!!!
October 30, 2021
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Sorry to hear what you said about us. We have been committed to providing customers with quality products and services and doing our best to meet customer expectations. We understand that as merchants we need to continually improve our products and services to ensure customer satisfaction.
Regarding the issue you mentioned about other orders being bribed, we deeply regret this. We are firmly opposed to any form of bribery and have taken the necessary steps to ensure that our employees and partners comply with ethical and legal requirements. We believe that only through honest and fair business practices can we win the trust and loyalty of our customers.
We are very confused about your review of us as a seller of batteries. We have always prided ourselves on providing high-quality batteries and excellent service, and have received high praise from our customers. If you have any questions about our batteries or need further assistance, please feel free to contact us.
Finally, we hope you will consider your review again and give us a chance to resolve the issue and provide better service. We value your feedback and will do our best to improve our products and services.
Best regards!
laptopbatterydirect.net Team
This company can be trusted
This company can be trusted. I ordered a replacement battery for my laptop when HP had no batteries in stock for my model. The shipping was prompt. The battery worked great and they even included little screwdrivers.
When I wrote them with a question I got a prompt response. In English.
July 27, 2021
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you very much for your affirmation and praise! We are pleased to provide you with quality products and services.
We will continue to work hard to improve our products and services to meet your expectations. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
Excellent
I ordered a replacement battery for my laptop. I was warned that due to COVID it may take up to a month for the battery to be even dispatched (and it did), but having that in mind everything else in my transaction was excellent. AFAIK they even pre-paid VAT so the package wasn't held by customs. Thank you for that!
March 4, 2021
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you very much for your affirmation and praise! We are pleased to provide you with quality products and services.
We will continue to work hard to improve our products and services to meet your expectations. If you have any further questions or require further support, please feel free to contact us.
Best regards!
laptopbatterydirect.net Team
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