Laptopsdirect Reviews 242

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I purchased a PC from LaptopsDirect.ie, which turned out to be faulty and nothing was done by LaptopsDirect.ie to help resolve the issue. It was pawned off to Lenovo - which legally they shouldn't d... See more

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Rated 3 out of 5 stars

Bought an all-in-one Acer. Perfectly good computer, BUT batteries won't stay in place in the wireless keyboard. Absolutely pathetic contact centre, they send you constant emails saying how truly sorry... See more

Rated 1 out of 5 stars

Items seal arrived open although advertised brand new. Lenovo stated its an internal issue which means it has been tampered with. Laptops Direct phone number is not available in Ireland, 7p per minu... See more

Rated 5 out of 5 stars

Great communication and fast delivery. Was doubtful after reading some reviews but decided to go ahead. Had a part missing when my delivery arrived due to a hole in the box but it was sorted very effi... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Laptops Direct has the biggest range of affordable laptops for next day delivery. Try us first! We sell Macbooks, Acer, Asus, Dell, HP, Toshiba and Lenovo.


Contact info

2.2

Poor

TrustScore 2 out of 5

242 reviews

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Rated 3 out of 5 stars

Unsecured delivery

Laptop arrived slightly later than expected but was in perfect condition. My only gripe is that the delivery guy left it in my porch, banged on the door and ran off, never bothered to ring the doorbell. A 700 euro item was just left sitting there. Very reckless and unprofessional.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered €700 monitor LG 34wl850 and I…

I ordered €700 monitor LG 34wl850 and I am very happy with the service. No any custom duty or any trouble at all. Delivered to Ireland Co. Kilkenny in 4 days. Tracking number was available on the website. However I recommend you to contact customer service before you buy anything to check stock availability. And for some reason PayPal is not available as a payment option if you buy from Ireland. Customer service is very friendly and helpful. Definitely recommend !

March 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, excellent price and excellent service.
The advisor that I dealt with was extremely effective, efficient, well mannered and polite.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

I ordered a monitor which arrived in 5 days to republic of ireland which is good time considering the present situation with brexit and covid. The monitor is as expected, in good condition and well packaged, very happy with my shopping experience.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a webcam

Purchased a webcam - delivery promided for 19 Feb and arrived 16th which was excellent - that said we did pay a premium for express post but at least no brexit issues.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great site to buy from

Bought a 34in widescreen monitor from here, it arrived on time and as described. The site was simple to buy from and a my experience was very good, I would buy from this site again.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

quick delivery

quick delivery, clear emails. No problems with them whatsoever, i needed a new monitor of a specific model and they delivered, faster than expected to be honest! thanks a lot! i am a real dublin based human

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered a computer monitor from Laptopsdirect and was very pleased with the whole process. Order was confirmed straight away and dispatched almost immediately. It was received within about four working days and was exactly as ordered. Overall, cannot find any fault with service or product

February 26, 2021
Unprompted review

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