La Residence Interiors Reviews 

429
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning furniture quality, beautiful craftsmanship, and the wonderfully helpful team members available in the local showroom. People also genuinely love the professional delivery service, frequently noting that the hardworking staff take great care to assemble items and cleanly remove all packaging materials. However, some reviewers were not happy with communication details, finding it difficult to coordinate arrangements or manage paperwork with the representatives. Some consumers also experienced communication gaps, missing pre-delivery notifications entirely, or faced frustrating difficulties when trying to update their scheduled arrival dates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the beautiful appearance, solid... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrival times, professional... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the exceptional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing showroom personnel and delivery... See more

Service

Consumers find service to be of exceptional quality, frequently praising the highly professional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more

Company replied

Rated 5 out of 5 stars

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ev... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is... See more

Company replied


Company details

  1. Furniture Store

Written by the company

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

429 reviews

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4.8

All reviews

(429)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful furniture delivered by lovely…

Beautiful furniture delivered by lovely chaps , a pleasure to meet them. All round I’m very happy. Thank you.

June 23, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Jeni,

Thank you so much for your kind feedback. We are delighted to hear that you are pleased with your furniture and that our delivery team made such a positive impression. I'll be sure to pass your lovely comments on to them. We truly appreciate your support and hope you enjoy your new furniture for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Staff were very helpful and welcoming…

Staff were very helpful and welcoming and showroom looked wonderful.

June 22, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Gail,

Thank you for your kind feedback. We are delighted to hear that our staff were helpful and welcoming, and that you enjoyed the showroom. We take great pride in creating a positive experience for our customers, and your comments are greatly appreciated. We look forward to welcoming you again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Amazing oval ottoman coffee table

Bought the oval ottoman coffee table - the craftsmanship is superb and its a work of art. Complemented it with one of the mirrored trays too (another quality item). Thank you.

June 17, 2026
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Reply from La Residence Interiors

Dear Alex,

Thank you so much for your wonderful feedback. We are delighted to hear that you are pleased with the Oval Ottoman coffee table and that you appreciate the craftsmanship and design. It's especially lovely to know that the mirrored tray complements it so well. Thank you for choosing our pieces to be part of your home—we truly appreciate your support and hope you enjoy them for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Really beautiful my dining chairs,I'm…

Really beautiful my dining chairs,I'm keep steering on them. Beautiful work from La residence interiors.thanks so much. Delivery service was fantastic. They deliver my chairs with super care thanks so much once more.I will definitely will order my another items from La interiors

June 16, 2026
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Reply from La Residence Interiors

Dear Manjeet,

Thank you so much for your wonderful feedback. We are delighted to hear that you love your dining chairs and that they have exceeded your expectations. It’s also great to know that our delivery team took such good care in ensuring your chairs arrived safely.

Your kind words mean a lot to everyone at La Residence Interiors. We truly appreciate your support and look forward to helping you find more beautiful pieces for your home in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Quick delivery & very good quality…

Quick delivery & very good quality cushions.

June 12, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Brenda,

Thank you for your kind feedback. We are delighted to hear that you are happy with the quick delivery and the quality of your cushions. We really appreciate your support and hope you enjoy them for years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Very pleased with my order and Fast…

Very pleased with my order and Fast delivery

June 10, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Leila,

Thank you for your kind feedback. We are really pleased to hear you are happy with your order and that it arrived quickly. We appreciate your support and hope to see you again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

great product good service

great product good service

June 4, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mark,

Thank you for your kind feedback. We are delighted to hear that you are happy with both our product and service. Your support means a lot to us, and we look forward to serving you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful piece of furniture

Beautiful piece of furniture. Looking forward to the bedside cabinets arriving next month. Delivery guys excellent!!

June 8, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Vanessa,

Thank you for your wonderful feedback. We are delighted to hear that you are pleased with your furniture and that our delivery team provided an excellent service. We hope you enjoy your new piece, and we look forward to delivering your bedside cabinets next month. Thank you for choosing us.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Quality products with excellent…

Quality products with excellent customer service..

June 5, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Amanda,

Thank you for your kind feedback. We are delighted to hear that you were pleased with the quality of our products and the level of customer service you received.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great service!

Great service!
If you need to change or return they are very helpful.

June 1, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mincho,

Thank you for your kind feedback. We are delighted to hear that you had such a great experience. Providing helpful support with exchanges and returns is very important to us, and we're always happy to assist.

We appreciate your support and look forward to helping you again.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Lovely chairs.

Lovely chairs.

May 29, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Natalie,

Thank you so much for your lovely review, we are so pleased you are happy with your chairs. Please let us know if we can help you with anything else.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service - very professional - thank you.

Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ever had. Please pass on my very best wishes - an absolute credit to La Residence Interiors.

May 29, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Jacalyn,

Thank you so much for your wonderful feedback.

We are delighted to hear that you were pleased with the delivery service and that our team helped make the experience such a positive one. We take great pride in providing a professional and attentive service, so it is especially rewarding to know that the care taken with unpacking, assembly, and removal of packaging was appreciated.

We will be sure to pass your kind comments and best wishes on to the delivery team. They will be thrilled to hear that you consider them an absolute credit to La Residence Interiors.

Thank you again for taking the time to share your experience. We hope you enjoy your new table for many years to come.

Kind regards,

The La Residence Interiors Team

Rated 5 out of 5 stars

Lovely cushion covers

Lovely cushion covers. Quick delivery. Great service as usual :-)

May 27, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Karen,

Thank you for your lovely feedback. We are so pleased to hear that you are happy with the cushion covers and that your order arrived quickly. We really appreciate your continued support and look forward to seeing you again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Wonderful products & customer care

Fantastic customer service, I had a small issue that was rectified super quickly. The quality of product is second to none , excellent delivery team . Couldn’t be happier . Wouldn’t hesitate to order again .

May 22, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Greer,

Thank you so much for your wonderful feedback. We are delighted to hear that any issues were resolved quickly and that you were pleased with both the quality of the product and the service provided by our delivery team.

Your kind words mean a great deal to us, and we are thrilled that you are so happy with your experience. We truly appreciate your support and look forward to seeing you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Excellent

Excellent - a small hiccup was resolved very quickly. Couldn’t ask for better customer service.

May 22, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Paul,

Thank you so much for your kind feedback. We are really pleased we could help to resolve the hiccup quickly for you. Providing excellent customer service is always our priority, and we truly appreciate your support. We look forward to helping you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great products ( circular mirrors)and…

Great products ( circular mirrors)and very good delivery service

May 21, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Lesley,

Thank you for your kind feedback. We are delighted to hear you loved the circular mirrors and were happy with our delivery service. We truly appreciate your support and look forward to helping you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

I discovered them while searching for…

I discovered them while searching for French-style armchair online. They caught my attention, and I had the opportunity to visit the store two years ago. These two wonderful armchairs are now in my living room. You can buy them with complete confidence. We were also very pleased with the delivery service; they brought the armchairs directly to my living room.

May 21, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Nazli,

Thank you so much for your wonderful feedback. We are delighted to hear that you discovered us while searching for French-style armchairs and that your visit to our store left such a positive impression. It means a lot to know that the armchairs have found a special place in your living room.

We are also very pleased that you were happy with our delivery service. Your kind words and recommendation truly mean a great deal to us. Thank you again for your trust and support.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

The assistance at the showroom was…

The assistance at the showroom was courteous and very helpful. We are pleased with our new furniture and would happily buy here again

May 20, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Paula,

Thank you for your kind feedback. We are delighted to hear that you found the showroom assistance courteous and helpful, and that you are pleased with your new furniture. Your satisfaction means a lot to us, and we look forward to welcoming you back again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

So pleased we ordered!

Amazing delivery service, great communication and beautiful furniture. So pleased.

May 7, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mr Greenwood,

Thank you so much for your lovely feedback. We are delighted to hear you were pleased with both the delivery service and your furniture. It means a lot to us that everything arrived smoothly and met your expectations. We hope you enjoy your beautiful new furniture for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish
Top quality oak table with an excellent delivery service.I would highly recommend this company.

May 7, 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Paul,

Thank you so much for your kind words. We are delighted to hear you were pleased with both the quality of your table and the delivery service. Your recommendation truly means a lot to us, and we hope you enjoy your table for many years to come.

Kind regards

The La Residence Interiors Team

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