Honestly, Lauren Jones was the absolute best. She clearly actually cares, she’s super quick & responsive, understanding and professional. Its pretty stressful for me to even think about going through... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my third renewal with Lark and I'm happy, as ever. Initially there was a problem with the renewal reminder email but a quick telephone call, answered pretty much immediately and with a real pe... See more
Company replied
Great service on a claim I have just made for a theft of parts of my beloved drum kit, Aaron , my claim handler was superb,- fast, clear and precise. Lark are everything you want in musical equipment... See more
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Very reasonable prices and very helpful staff. Making a change to my insurance to cover a short trip to France was no problem and very good value. No rip off mid term admin charges either like many co... See more
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Company details
About Lark Music
Written by the company
- With instrument protection from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own reparier
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Contact info
One Creechurch Place, EC3A 5AF, London, United Kingdom
- 0333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4.8
Excellent
125 reviews
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The service was quick and easy
The service was quick and easy. Lisa's communication was clear and helpful.
August 4, 2026
Unprompted review
Reply from Lark Music
How all claims should be! We'll let Lisa know she struck the right chord with you,
Reply from Lark Music
Thank you for your feedback.
Reply from Lark Music
Thank you for your kind feedback. We're pleased to hear we continue to meet your expectations.
Setting up insurance with Lark Music…
Setting up insurance with Lark Music was easy and hassle-free. In a conversation by phone about an issue the representative was clear and helpful.
April 16, 2026
Reply from Lark Music
Thanks for letting us know - easy, clear, and helpful is what we think insurance should be so you can carry on making music.
Ruby was very helpful
Ruby was very helpful setting up the policy. I feel so relieved to know that my new guitar is covered world wide. Thank you to Gibson Garage London and Lark music for this opportunity. I hadn’t thought about special insurance for my guitars before.
July 31, 2026
Unprompted review
Reply from Lark Music
Thank you for your review and for trusting us with your insurance needs. We're delighted to hear Ruby could help, get you set up and covered and we'll share your kind words with her.
Reply from Lark Music
Thank you for your review. We're pleased to hear we provided the level of service you expected.
Great service.
Great service on a claim I have just made for a theft of parts of my beloved drum kit, Aaron , my claim handler was superb,- fast, clear and precise. Lark are everything you want in musical equipment insurance for a great price I have been with them for many renewals.
July 29, 2026
Unprompted review
Reply from Lark Music
Thank you for trusting us with your insurance needs and we're glad we could help when you needed us. We'll pass on your kind comments to Aaron who will be delighted to hear them.
Reply from Lark Music
Thank you for choosing us!
Very easy to renew.
July 30, 2026
Reply from Lark Music
Thank you, we're delighted you chose us to continue protecting your instrument.
It was a simple process
Dealing with Lark was straightforward, easy, and ultimately good value
May 23, 2026
Reply from Lark Music
Thank you for choosing us!
Reply from Lark Music
Thank you for taking time to leave a review, your feedback means a lot to the team, and we're pleased we could help.
A transaction of importance kept simple…
A transaction of importance kept simple & straightforward.
May 27, 2026
Reply from Lark Music
Thank you for your feedback. We're delighted we could make an important transaction smooth and hassle-free for you.
Reply from Lark Music
Thank you for your feedback, we are pleased to hear this.
The communication with staff was always…
The communication with staff was always quick and efficient.
Whilst the continuation of my cover during the transition to Lark remained free of hitches I would welcome the opportunity to settle my annual policy payment in two halves
July 30, 2026
All has been ok
All has been ok. I have not had to make a claim and thus have no experience if/when I have to file such. Hopefully never!!
July 23, 2026
Reply from Lark Music
Thank you for your review. We hope you never need to, but our team is here to support should you ever need to make a claim.
Lark Music: Great service.
Lark Music were great at processing a claim for accidental damage. Excellent communication skills. My contact, Lauren, was efficient and polite.
July 28, 2026
Unprompted review
Reply from Lark Music
Thank you for your kind feedback, we'll pass this onto Lauren who will be delighted to hear it.
Reply from Lark Music
Thank you, we're delighted to hear you had a positive experience, and we'll pass this onto the team.
Reliable and supportive when necessary
When assistance was needed they were understanding and cooperative.
November 5, 2025
Reply from Lark Music
Thank you for your kind comments, we appreciate you taking the time to share your experience.
Reply from Lark Music
Thank you for your review. We're pleased to hear the renewal process was simple and straightforward.
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