I didn’t get a shipping notification for my order for weeks. I contacted customer service, but they just said they were upgrading their website, so I should expect a delay. After a week, I followed up... See more
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Really horrible customer service. UPS damaged my package I got multiple contradicting emails and then had phone calls with La Roche Posay to get my money back. Their customer service people are incomp... See more
Website on iPhone doesn’t work. They trick you to the website by offering 20% off, then charge your visa ( multiple times in my case) without the order ever going through. A website message pops up s... See more
Can't say anything bad about the brand. These products had been thoroughly tested before being released in the market, and what I cherish most - a big diversity of products for different purposes. Y... See more
Company details
- Cosmetics Store
- Beauty Product Supplier
- Cosmetics Industry
- Health and Beauty Shop
- Skin Care Clinic
- Skin Care Products Vending Machine
Information provided by various external sources
Recommended by dermatologists worldwide. Our mission, a better life for sensitive skin. Fragrance-free. Paraben-Free. Discover face moisturizers and washes, acne treatments, anti-aging serums, SPF sunscreen and body lotions with La Roche-Posay Thermal...
Contact info
10001, New York, United States
- laroche-posay.us
2.1
Poor
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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20 days waiting,I placed my order on…
20 days waiting,I placed my order on June 22, i sent 3 mails i have spoken with 3 different people and just don't care, the order have been on the warehouse for more that 10 days. So they day the delay due to Covid 19 is 3-5 days, it is just an excuse ti justified their mess. I wish i have read the review before ordered. Now that i decided to cancel because it has been almost 20 days they said that have to check with the warehouse, I ask about a compensation for the time i have spend making the phone calls, waiting to be answer and writing the email...and they offer me a 15% on my next order. I wont be so stupid to order again from them. DO NOT BUY IT ONLINE. In fact now don't even want to use the product, if the quality is like the service it is not wort. Now i understood why there is not review on the website.
July 10, 2020
Unprompted review
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