LARSEN & ERIKSEN Reviews 

314
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Zero stars DO NOT BUY The website is open for business, but the business appears to not be operating. I own a beautiful watch purchased in 2021 and needed a new strap, so I went to the website... See more

Rated 1 out of 5 stars

This company is a scam. The watches are ok but there is no customer service and no body answers mails, phones or contact forms. The social media stops in 2024 and there is no way of returning anythi... See more

Rated 3 out of 5 stars

Shipping was 40% the price of my purchase (£14 for a £30 product!). When the product arrived (a replacement leather wristband) it was in a lovely plain paper case but excessively wrapped in plastic 10... See more

Company replied

Rated 1 out of 5 stars

Great watch, however very very disappointed in their customer service. This is literally the first ever review I’ve had to give a company. I purchased my watch a number of years ago and loved it, ha... See more

Company details

  1. Watch Manufacturer

Written by the company

LARSEN & ERIKSEN is an independent and CO2 neutral design studio based in the heart of Copenhagen.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

314 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(314)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceedingly Impressed

I had an excellent experience purchasing a watch from Larsen and Eriksen. I reached out via email to pre order a watch and they were timely and helpful in their replies. The watch looks fantastic, a true original piece. Will definitely be buying from them again!

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

A++, 1000 stars

Super fast & free shipping to California, easy to place the order online, price wasn’t listed in USD so I was a little worried I’d be charged for the currency conversion but I was not! Packaging alone was so stunning it took me an hour to open up because I had to take breaks to admire every detail, watch itself is gorgeous and incredibly comfortable. Haven’t had to test the lifetime warranty but it’s reassuring that they offer one. Quality feels incredibly high. Might move to Copenhagen based on this experience alone.

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Unique company!

Thanks guys for the personal service and help in getting my extra strap for free. Motivated to buy because of great designed watch and reasonable price.
Mike.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
I have had my watch for almost 3 years and liked it a lot - when suddenly the clock started to run late. I emailed Larsen and Eriksen and they replied prompt and very friendly. They offered me a brand new watch as a minor defect was found.
Great with personal, fast and positive communication when things didn't go as planned. Love my watch just as much as before...

October 24, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

I ordered a watch after exchanging a few kind and friendly emails with the L&E team. Great product, fast delivery and an overall nice experience. Recommended!

October 4, 2021
Unprompted review
Rated 4 out of 5 stars

The watch arrived as stated Very…

The watch arrived as stated Very pleased with it, nice and sleek. Very classy looking. Just one problem, was promised a extra stap,but that was not in the package, a bit disappointed

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great Design, beautiful watches and superb Service!

I'm very happy with my purchase from Larsen & Eriksen. The watches and design are beautiful so I bought one with shipping from Denmark to Germany. The watch arrived within 2 days which is really fast. Packaging already shows how much thought and design the designer spend to provide a great customer journey. I really love the packaging and the overall design. The watch itself and the strap have a very good quality.
For sure I will purchase again at Larsen & Eriksen and if I will be in Copenhagen I will visit the design studio.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

A very nice timepiece

I bought the Black White Black SANS wristwatch. It is slim and light, but very well made. It keeps good time - I've not had to adjust it in the last three weeks. The presentation box and packaging is well thought out - it was a delight to open.
There was a delay with the delivery of the watch because I live in the UK, and the fallout from Brexit means that the courier (UPS) has a lot more paperwork to complete. But Magnus from Larsen & Eriksen was extremely helpful - keeping in touch with both myself and UPS until delivery was complete. In summary: highly recommended - I'd definitely buy from this company again.

June 4, 2021

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