I had my first consultation with Mr James Wokes at Lase in 2025, after a long discussion and time away to decide, I decided to go ahead with my surgery of breast reduction/uplift in September 2025. B... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Honest and ethical provider of medical aesthetic treatments and aesthetic plastic surgery. We offer day case, plastic surgery in our surgical facility in Jesmond, Newcastle. Surgical procedures include breast augmentation, breast lift, breast reduction, tummy tuck, face lift, liposuction and local anaesthetic labial reduction, and Renuvion skin tightening. Non surgical procedures include anti-wrinkle treatments, dermal fillers, polynucleotides, coolsculpting, cool laser skin tightening, hydrafacial, profhilo and the zo skinhealth range of creams and treatments. Founded by husband and wife team, Lisa and Ahmed Ali-Khan, LASE is known for its warm welcome, high standards, honest and ethical advice, and patients are never pressured into proceeding to treatment, instead they are always given all the time they need. LASE Cosmetic serves patients across Newcastle and the North, including Cumbria, the Borders, Isle of Man, Yorkshire and beyond. We are located opposite the West Jesmond Metro which is only a few stops from Newcastle Central Train station (or a few more stops from Newcastle Airport). ***** IMPORTANT: Please only use this site to leave reviews for services provided by Mr Ahmed Ali-Khan or Mrs Lisa Ali-Khan. Other, independent clinicians use the LASE facilities but are not employed by LASE Cosmetic Limited and do not represent this company. They have their own review profiles for their services which should be used for reviews of services provided by them.*****
Level 2, The Jesmond, Lyndhurst Avenue, NE2 3HH, Newcastle, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 Experience from start to finish…
Since my first consultation to my surgery, everything was explained to me thoroughly which gave me even more confidence to go ahead with my breast augmentation.
It’s something I’ve been dreaming of for a long time and I couldn’t have chosen a better surgeon.
I’ve always felt at ease and in full control of my options. The surgery went so well and I’m already so pleased with my results - I can’t wait to see how they settle and drop!
Thank you so so much for everything. I recommend to EVERYONE!!!!
(Name is anon)

Reply from LASE Cosmetic
Fantastic as always!!
I’ve been going for Hydrafacial’s ever since the clinic opened up in 2019 and I couldn’t recommend them enough. They are absolutely amazing if you are looking for that ‘wow’ factor for your face to brighten it up, look more awake & left feeling extremely refreshed. I’m always left with my skin absolutely glowing and feeling the best it could feel. Lisa is absolutely amazing and always takes the extra care and attention to go through it all step by step. Lisa has also done my Lips and Botox too. Lisa’s manner & attention to detail is second to none - she is just the best! I’ve always said how I want everything to look natural and not looking fake and she achieves exactly what I want every single time without fail. I had my Botox topped up today and already the difference is AMAZING! Just an appreciation to the whole of Team LASE who always welcome me and make me feel at home. You are all amazing & I’m so pleased to have found such an incredible place which you feel in safe hands and are getting such great knowledge and advice all under one roof!

Reply from LASE Cosmetic
Professional, friendly, good communication, excellent surgeon that is experienced and you can trust. Everything you want from cosmetic surgery

Reply from LASE Cosmetic
I recently went to Lase Cosmetics for a few mole removal surgeries. I went on the day of the "see and treat" clinic. Meaning I had a consultation and treatment in the same day. The whole process was quite easy and stress free. Everyone in the surgery were so friendly and helpful with advice from the best way to go ahead with treatment and the after care. I would definitely recommend Lase Cosmetics.

Reply from LASE Cosmetic
I was recommended Mr Ali Khan for surgery.
From the moment I walked into the clean, stylish and calm environment of Lase and met Mr Ali Khan I knew I had made the right decision. Mr Ali khan put me at ease immediately with his professional yet warm and friendly approach.
I am now 4 weeks post abdominoplasty surgery and have received amazing care and my results are so beyond my expectations.
Thank you so much. I couldn’t recommend Mr Ali Khan highly enough to anyone considering cosmetic surgery

Reply from LASE Cosmetic
I decided to go with lase cosmetics after being recommended by a friend. I read all the reviews I could find and followed them on Instagram. Once I built up the confidence to call and make my initial consultation the ball was rolling. Dr ali-khan is a true professional who is a warm and easy person to talk to and that is very important as it opens up the conversation and makes it easy to ask all the silly questions I could think of with out them feeling silly. The clinic is stunning. His staff bright and friendly.
I was a tricky customer, I wanted fuller breasts after breastfeeding had left me with sad sacks! But not big breasts and definitely not fake looking breasts. And the out come was just what I wanted. Very happy. Would highly recommend this surgeon and clinic.

Reply from LASE Cosmetic
Abdominoplasty & Liposuction with Mr Ali-Khan
What can I say other than WOW WOW WOW!!!!!
If anyone is considering surgery but is still on the fence just do it. My surgery with Mr Ali-Khan has been absolutely life changing.
After weight loss and 2 Caesarean sections, lets just say i no longer loved the skin i was in. I had loose skin on the whole of my abdomen and no amount of exercise or non-surgical treatment was going to work. I made the decision to do something about it and this has been one of the best decisions i have ever made.
From my initial contact with the clinic I just knew I was in the right hands. Mr Ali-Khan conducted a very professional and thorough consultation as well as a medical assessment. He discussed all my options in great detail, including risks, side effects and benefits of surgery. I left my initial consultation feeling well informed, with realistic expectations, i had been listened too, reassured and given time to consider my options. Never once did I feel there was any hard sell, in fact it was quite the opposite, however in the back of my mind after meeting Mr Ali-Khan I was booking my surgery. I knew that this incredible surgeon was going to look after me and give me the best results.
After my cooling off period, obviously I booked a date and on the 21st September 2022 my life changed for the better.
The staff at Lase were fantastic in my treatment planning and i was very well informed every step of the way.
My surgery couldn't have went any better, Mr Ali-Khan even came to visit me immediately after his surgery, the morning after and again before discharge. The support was second to none. Im not going to lie, this surgery isn't for the faint hearted, but my pain was managed extremely well both in hospital and on discharge home. The most uncomfortable part I felt was the muscle repair, but that was it, the wound I felt no pain from at all. Yes its tight but honestly it was fine. After just 4 days i discontinued my pain meds.
I visited Mr Ali-Khan 7 days after my surgery for dressing changes and again he answered any questions I had and I felt so so supported through my recovery.
4 months on and I honestly tell everyone i meet about how amazing Mr Ali-Khan and his team really are. I feel super confident in my body for the first time in 9 years and Im sure anyone in my position will understand this.
I no longer have that mummy tum, i now have a belly button that no longer looks sad, my skin is tight and just perfect in every-way.
Worried about surgery, DONT !!!
Thinking about surgery, DO IT !!!
Had I met Mr Ali-Khan years ago, my surgery would have been done in a heartbeat.
THANK YOU, THANK YOU, THANK YOU Mr Ali- Khan
You are the most professional man I have ever met.
Would i do it again? 100%

Reply from LASE Cosmetic
Breast augmentation by MR Ali-Khan (Lase cosmetics & spire hospital Washington)
Pert-fect boobs
From walking into Lase cosmetics & meeting MR Ali-Khan I just knew..
You are respected as an individual not just another patient.
There was no hard sell, & he talked about the ‘cons’ rather than the ‘pros’.
In fact I thought he was trying to put me off, but he needed to know both he & I were 100% sure I was doing the right thing & was completely happy with everything we had discussed.
He sent me away to think about it but I had already made up my mind he was my man.
MR Ali-Khan & his team are amazing & I wish I could thank each & every individual who I spoke to & looked after me before, during & after surgery.
A huge thank you to you all.
You all made me feel so reassured & comfortable throughout the whole experience ..
Everything was perfect.
I was so nervous before the surgery, but Mr Ali-Khan took my hand & said “I will look after you”.. that was genuine.
If you are planning any cosmetic surgery please don’t hesitate to consider Lase cosmetics as your number one.
I can guarantee, teamed with spire hospital Washington, they will genuinely care for you & your every need.
MR Ali-Khan you & your team you are worth your weight in gold, & I can’t thank you enough.
G. X

Reply from LASE Cosmetic
From the initial call to enquire about a labiaplasty to the final follow up appointment the service was outstanding. Mr and Mrs Ali-Khan and their team did everything they could to ensure I was fully informed and put at ease every step of the process. I highly recommend LASE Cosmetic.

Reply from LASE Cosmetic
I can’t thank Mr Ali khan and the team at spire enough for my experience getting a breast augmentation in August. I’d always known I was going to get this procedure done, but was so anxious about it until I went for my first consultation at Spire hospital in Washington. No pressure, just helpfulness with making the right decision for myself. I knew when wanting Mr Ali Khan to do my surgery I’d have to wait which I was prepared to do. I went for my first consultation in March 2022 and a cancellation came up for august right before a holiday I had booked. Having told him this, he offered me the perfect date on an extra operating day just 3 weeks later. Recovery was a lot more comfortable than I anticipated as I last minute decided to change my surgery to place my implant under the muscle. Having returned home I only required paracetamol & ibuprofen for pain relief and immediately my breasts never made me feel like I had to hide them to heal due to surgery etc the way I’d read online. Over 3 months post op and I couldn’t be happier with my outcome!

Reply from LASE Cosmetic
I visited Lase for removal of an unsightly lipoma on my arm. From start to finish they were extremely professional and friendly and really do have the perfect balance with both.
Lisa put me at ease immediately about using them.
The day surgery was such a nice experience with modern super clean facilities and fantastic staff.
James the surgeon was brilliant. The area of the operation was quite a visible area and thankfully he has left me with the flattest tidiest neatest scar that is fading to nothing as he assured me. Amazing job I couldn’t have wished for more.
I would recommend Lase, Lisa and James in a heartbeat and will definitely use them again.

Reply from LASE Cosmetic
After moving to the north I found Lisa for my Hydrafacials. I have had 4 facials with her to date and I am extremely pleased. She’s a lovely professional with greater approach to the customer - she makes you feel comfortable and relaxed, and listens to your needs. She cares about results and goes out of her way to help the customer achieve what they hope for - including providing product to take away when needed. She is extremely professional but also with a lot of warmth.

Reply from LASE Cosmetic
I'm so glad I settled on Lase and Mr. Ali-Khan, he is an absolute gem of a person and surgeon. I am so delighted with my results. The consultation, communication as well as the day of the surgery and all the follow-up's were all excellent. I was treated so well, with so much dignity and care for such a personal area of the body! This is really THE (only) place to go for Labiaplasty in the North East in my opinion.
Mr. Ali-Khan has performed countless surgeries of this nature, so he really knows what he is doing and understands a lot about the issues I had with my elongated labia. Mine hung down, so chafing and catching. They had seemed to have grown with age, after children etc... I was assured despite my displeasure of the appearance I was still very much in the 'normal' range, and there was no pressure to have the surgery at all, with all the risks outlined. I'd already made my mind up however, and now 6 weeks post-surgery, I have completely healed. The results are incredible.
You are in and out of their clinic for the surgical procedure in Jesmond after 3-4 hours. Aside from a short & sharp needle to numb the area at the time of the surgery, you can have the surgery under a local anaesthetic which was massively appealing for me with a young family (for recovery time). I walked out, not feeling a thing! After surgery as advised, I kept the area very clean, and after the antibiotic cream had run out, I covered my labia in Lansinoh cream as a barrier method plus ice packs post-surgery while lying down were the best feeling ever to reduce swelling.
The first two weeks were uncomfortable, but the pain relief provided really helped. If I can help anyone here from my personal experience, be prepared to take 1 week fully off work, and then try and work from home (if this is possible) for the 2nd week. If not, consider booking 2 weeks off work completely if you are in a job where you have to sit constantly and where people will notice you. I have a job I can fully work from at home (very lucky), so spent the first two weeks kneeling or standing at my desk. Only my husband knew, so I had to be prepared to 'lie' to family/friends for my lack of ability to leave the house and see anyone.
I am in my early 40's so maybe if I was younger, I might have bounced back after the 1st week. It can affect everyone differently but this is just my opinion in case someone ‘older’ is reading.
Quite literally at the 14 day mark post-surgery however, things massively improved. I was not walking wide-legged/waddling anymore!
If anyone reading this is considering, also think about your period cycle. I was glad of the timing, as my period had just finished when I had the surgery. Having only worn long skirts for the first 2 weeks, the thought of a pad rubbing against my sore labia or having to insert a tampon would have been a no-no.
No pain, no gain though! If you are as determined as I was after years and years of considering to change your labia, you will not regret it and just make the necessary preparations post-surgery for gentle healing. I would not hesitate to recommend Lase and I very much feel part of the Lase 'family' now. Thank you, Mr. Ali-Khan.

Reply from LASE Cosmetic
Dermal filler to marionette lines a couple of weeks ago. Amazing results, exactly as I’d hoped, very subtle and natural. Lisa is fabulous and I felt she really listened and took her time to understand what I hoped for. Will definitely now be a regular and would always recommend. Thank you team LASE!

Reply from LASE Cosmetic
I had been through 3 previous Breast surgeries with the most recent being an explant (not with Dr. Ali-khan!) I was unhappy with results so I started to research surgeons in the area and ‘The cosmetic surgeon’ kept popping up. I am so please I decided to book my first consultation- that first meeting with Ahmed I realised that he was not there just to take my money (as the previous 3 surgeons had done) he was honest and very ethical about the results I would achieve if I went ahead with surgery again - it took a year of 3 monthly appointments for Ahmed to finally agree to my breast augmentation surgery. For this reason I knew without a doubt he was the surgeon for me and not just in it for a quick buck.
I managed to go on the waiting list and get a short notice appointment. The results considering my previous surgeries are phenomenal! I can not thank Dr. Ali-Khan enough for being patient, professional, ethical and a genuine kind, funny guy! I rave about and recommend him to anyone and everyone who will listen! The staff at both lase and spire were also amazing before after and during my surgery! Thank you, thank you, thank you!

Reply from LASE Cosmetic
I had been uncomfortable with my drooping boobs as early as i remember having them. I got used to hating how they felt as i didn't really know what options I had. Following my tummy tuck performed by Dr Khan in Oct 2021 and given how amazing I felt afterwards I knew I didn't have to think twice about going for a breast lift too! But Dr Khan did ensure I had thought properly about it, and as usual answered any questions at any time, all very much appreciated and what I had come to expect from him. I was lucky and so excited to have gotten a date for June this year, and have now just had my final review. I can't believe how great I feel in my body now. It's like I was always meant to be and I couldn't be happier with the results. The initial scaring was way better than I thought and at just three months its barley noticeable. It's a weird but fantastic feeling being more comfortable naked than in clothing!! Thank you so much again Dr Khan 🙏😁

Reply from LASE Cosmetic
After years of careful consideration and research I finally made the decision to go ahead and begin my labiaplasty journey. My immediate fears and self consciousness made the process to begin with a tad daunting.
However, one name I had noticed repeatedly was that of Mr. Ali-Khan. I quickly made an appointment hassle free with the help of the lovely Julie. I must say that not one question or query I have had since that day has not been quickly and efficiently resolved by the full team at Lase.
On the day of my consultation I was made to feel totally at ease, considering my overall embarrassment and discomfort with such a private area. After an examination Mr Ali-Khan explained in depth the options for me going forward. I was advised that this surgery was not a medical necessity, although it may bring me more comfort and a much neater aesthetic.
I went away to think about the pro’s and con’s, but knew rather quickly that i was going to ahead and that Lase was the best choice for me to do so.
The hospital/clinic itself is absolutely immaculate. From the moment you walk in you are made to feel totally at ease and welcome.
On the day of my admission my nerves got the better of me, however I was quickly reassured by the whole team that I was going to be just fine.
My surgery was performed under local anaesthetic (I was awake), this for me had to be the most daunting aspect. In reality I’m so glad I was, it ended up being quite the comedic experience. One I certainly will not forget.
To skip to the good part, my healing consisted of slight discomfort. I followed strict instructions, kept my tena on and let nature do it’s magic!
During the healing process, one side of my labia did not heal as quickly as it’s sister. I sent images over and within 30 minutes I had a phone call from Mrs. Lisa-Khan who is just a dream reassuring me once more.
To put it simply Mr. Ali-Khan has changed my life for the better, I am now more confident in my relationship, confident in myself and just happier all round.
I wish I’d done it years ago! If you are considering labiaplasty I would 10000% recommend the whole team at Lase. After my final 6 week check, I left knowing that the door is always open for me and that is invaluable!
Thank you again Lase and a big fist bump to you Mr Ali-Khan!

Reply from LASE Cosmetic
I recently had an upper blepharoplasty with Mr Ali-Khan at Lase Cosmetic. From the first consultation to my final check up, the service at Lase has been superb. I am thrilled with the results and the whole team at Lase are fantastic. There is no hard sell and no pushing for you to make a decision. My scars are so neat and you really have to look hard to see them and recovery was exactly as described to me. I would recommend Lase and Mr Ali-Khan to anyone thinking of this procedure- just wondering why I put it off for so long!

Reply from LASE Cosmetic
I had a breast uplift back in April from Dr. Ali-khan and it’s honestly changed my life, I can finally live comfortably in my own skin and wear whatever I want. Dr Ali-khan was amazing from our first consultation, helping me get the look I was looking for without feeling like I was being pressured into anything, to making sure I wasn’t in too much pain after surgery, and he’s always been there to answer any questions I’ve had throughout my recovery! As someone who works In healthcare I’ve never known a consultant who truly makes his patients feel like they’re cared for and in the best capable hands! I 100% recommend Dr Ali-khan to anyone looking for a cosmetic surgeon.

Reply from LASE Cosmetic
Full tummy tuck with lipo. I can’t recommend this company strongly enough. Mr Ali-Khan has a fantastic team around him and you’re made to feel welcome from the very start. My treatment went very well and the after care is great. Even your silliest concerns are addressed and answered really quickly.

Reply from LASE Cosmetic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.