Laser Clinics UK - Bromley Reviews 26

TrustScore 4 out of 5

4.0

Unit 18, The Glades, Bromley, BR1 1DN Bromley, GB


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Rated 1 out of 5 stars

Horrible experience . Nobody knows what they doing . They messed up my laser sessions .. staff had no clue told em I had 2 sessions left and booked me in called me confirmed my appointment and when... See more

Company replied

Rated 5 out of 5 stars

First Hydrafacial. Bromley clinic - Therapist Bethany explained the procedure step by step and made me feel comfortable ensuring I knew what was happening next - answered any questions or concerns I... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience every time! Holly in Bromley is my absolute favourite therapist to go to; she takes her time to understand you and your skins needs and always delivers!

Company replied

Rated 5 out of 5 stars

This is my fourth treatment at the Bromley clinic. I have always felt welcomed and the technicians have been ver supportive and friendly. They take the time to remind me always about aftercare and h... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Contact info

  • Unit 18, The Glades, Bromley, BR1 1DN, Bromley, United Kingdom

  • 020 3745 5430

4.0

Great

TrustScore 4 out of 5

26 reviews

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Rated 1 out of 5 stars

Horrible experience

Horrible experience . Nobody knows what they doing . They messed up my laser sessions .. staff had no clue told em I had 2 sessions left and booked me in called me confirmed my appointment and when I went to clinic they telling me my sessions ran out and I have to pay .i live an hour away and they wasted my time . I went to another competitor clinic now and I am so much happy that I am no longer with laser clinics ! Be ware !

May 28, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great

Great, professional, and lovely stuff!

May 26, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We appreciate your kind words! We are happy to hear you had a positive experience.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Brilliant experience every time!

Brilliant experience every time!
Holly in Bromley is my absolute favourite therapist to go to; she takes her time to understand you and your skins needs and always delivers!

May 23, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We're delighted to hear you consistently have such a brilliant experience with us. Thank you for your wonderful feedback!

Best wishes,
Team LCUK

Rated 4 out of 5 stars

Great

Holly is great , she made me feel relax and comfort, she gave extra information regarding after care.
Great lazer place

May 1, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We're happy that you felt relaxed and comfortable during your visit. We appreciate your positive feedback!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

First Hydrafacial

First Hydrafacial. Bromley clinic - Therapist Bethany explained the procedure step by step and made me feel comfortable ensuring I knew what was happening next - answered any questions or concerns I may have had. Skin feels smooth and I think brighter looking. Thank you Bethany.

April 12, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We're happy to hear you felt comfortable during your first Hydrafacial at our Bromley clinic. We appreciate your feedback!

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Horrible horrible experience!!!

Horrible horrible experience!!!! These people don’t even care on getting new clients!! Even before starting the treatment I got 3 cancellations from their side, without even caring and being able to accommodate other days and times-this all over the span of few weeks. Wasted my time completely should have gone to therapie, they have same prices as laser clinic but much much better experience!!

March 15, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

First visit to Bromley clinic

Holly at Bromley clinic was so lovely. It was my first visit and she made sure she explained to me everything around the process and steps.
I also ended up having my first session at the same time it was great.

February 16, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We’re so happy to hear that you had such a positive first visit to our Bromley clinic. Thank you for your lovely feedback, we’re glad your first session was a great experience!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great treatment.

I have been coming here regularly for months, everyone is always nice & friendly. Yesterday I had Holly doing my treatment. She was absolutely brilliant and im going to request for her each time I have an appointment.

February 14, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We’re so happy to hear that you’ve been enjoying your visits with us and that our team continues to provide a friendly experience. Thank you for your lovely feedback and continued support, we truly appreciate it!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great treatment with Ella

Great treatment with Ella, she was lovely. Excited to see my results!

February 14, 2026
Unprompted review
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Reply from Laser Clinics UK - Bromley

We’re so happy to hear that you had a great treatment with our staff and that they made your experience a lovely one. We’re excited for you to see your results too. Thank you for your kind feedback!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I love Holly.

February 3, 2026
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

We’re so happy to hear your positive feedback about our! Thank you for taking the time to share your positive experience.

Best Wishes
Team LCUK

Rated 5 out of 5 stars

Very good customer service i have been…

Very good customer service i have been a customer for nine years and I wouldn't go anywhere else i would recommend you are in good hands with professionals who cares about their clients.

January 8, 2026
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I turned up very early to my first…

I turned up very early to my first appointment today. The lady at reception was very helpful and brought my appointment forward. Ella did my treatment. She explained everything very clearly during and after treatment.

Very professional service.

January 6, 2026
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Laser clinic Bromley

Laser clinic Bromley. Always good clean service. Recommended to my daughter who is happy with the results so far.

January 4, 2026
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Thanks to Holly i had a great…

Thanks to Holly i had a great experience. I will be visiting again soon :)

December 27, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Holly was great!!!

I have had so many laser sessions for years from different clinics and have never experienced such thorough and amazing treatment like I had today with Holly from Bromley clinic. She’s a rock star 👏👏👏hence the 5*.

December 2, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we will pass this onto the wonderful Holly!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Therapist was lovely

Therapist was lovely. Great service. Would be ideal if you could book a certain therapist.

November 28, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Amazing service

This is my fourth treatment at the Bromley clinic. I have always felt welcomed and the technicians have been ver supportive and friendly. They take the time to remind me always about aftercare and have answered my questions.
The place itself is always clean and nicely maintained.
I have more books prepared and I am always looking forward to the visit.

November 22, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Nicole was very helpful and lovely

Nicole was very helpful and lovely, gave me lots of details about skin treatment and future possibilities of treatment.

October 23, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we hope to see you again in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Professional, friendly and clean

I had such a lovely experience yesterday. Holly was very professional and friendly. All the staff are welcoming and the space is very clean. Looking forward to my next visit already

October 20, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to leave a review - we'll pass this onto Holly!

Best wishes,
Team LCUK

Rated 3 out of 5 stars

The staff members I dealt with were…

The staff members I dealt with were helpful, friendly and polite.
I get the impression the staff are not respected at all.
They seem to be caught in a loop.
I believe there must be a major issue at the top of this company.

I purchased a Hydra facial package and it was very unsatisfactory with many reasons as to what they couldn't be carried out.

Constant last minute cancellations over 6 months.

I had to persist over months, got to speak with the new manager and she was very helpful and eventually I got a refund.

April 4, 2025
Unprompted review
Laser Clinics UK - Bromley logo

Reply from Laser Clinics UK - Bromley

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

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