Been coming here for years, despite them closing all of my local laser clinics down i decided to drive 1 hour away for a session which I instantly regret! First I mistakenly booked a full body package... See more
Company replied
Location
Switch locationUnit 39, 15a Exchange Way, High Chelmer Shopping Centre, Chelmsford Essex, CM1 1XB Chelmsford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy to book and manage my appointments. Laser is painless and effective, I have seen results from the first session. The staff is always super professional and friendly.
Company replied
Had amazing service at the Chelmsford clinic! Asia was fantastic, full of knowledge and made me feel very welcomed! Can’t wait for my next session! Would definitely recommend!
Company replied
Friendly staff and my skin felt beautifully soft afterwards. Rachel explained everything she was doing. It was a lovely relaxing experience that I would book every week if I had the chance. Conv... See more
Company replied
Company details
Written by the company
At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk
Contact info
Unit 39, 15a Exchange Way, High Chelmer Shopping Centre, Chelmsford Essex, CM1 1XB, Chelmsford, United Kingdom
- 1245 330690
4.6
Excellent
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SPEND YOUR MONEY AT THERAPIE CLINIC INSTEAD
Been coming here for years, despite them closing all of my local laser clinics down i decided to drive 1 hour away for a session which I instantly regret! First I mistakenly booked a full body package not realising that face wasn’t included. I asked if I could do half of my face instead of the bottom half of my legs due to time we also had left (there wasn’t enough time to add on face) they initially said that was fine, later on towards the end of my appt just before getting my face done, the manager tells me that I need to pay extra for my face DESPITE ME SAYING I WONT DO MY HALF LEGS IF SHE JUST DOES MY FACE. surely my half legs would’ve costed more than HALF OF MY FACE. I’m genuinely shocked how they could treat a customer who has been loyal and coming for YEARS. I’m never booking any treatments here. Please spend your money at Therapie instead.
May 15, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.
Best wishes,
Team LCUK
Great all round
Very easy to book and manage my appointments. Laser is painless and effective, I have seen results from the first session. The staff is always super professional and friendly.
May 14, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're so pleased to hear you find booking easy and are seeing great results from your sessions. Thank you for your kind words about our team!
Best wishes,
Team LCUK
amazing service at the Chelmsford…
Had amazing service at the Chelmsford clinic! Asia was fantastic, full of knowledge and made me feel very welcomed! Can’t wait for my next session! Would definitely recommend!
May 3, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're happy you felt welcomed at our Chelmsford clinic and found your session helpful. We appreciate your recommendation and look forward to seeing you again!
Best wishes,
Team LCUK
Highly recommended
Highly recommended. Wonderful staff, always smiling, helpful and very polite.
April 15, 2026
Reply from Laser Clinics UK - Chelmsford
We are happy to hear that you found our staff wonderful, helpful, and polite. We appreciate your recommendation and your positive feedback!
Best wishes,
Team LCUK
Lovely Facial
Friendly staff and my skin felt beautifully soft afterwards. Rachel explained everything she was doing.
It was a lovely relaxing experience that I would book every week if I had the chance.
Convenient location with parking nearby. Great all round
March 15, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're happy to hear that you found our staff friendly and enjoyed your treatment. Thank you for your great feedback!
Best wishes,
Team LCUK
Lisa is my laser and skin therapist at…
Lisa is my laser and skin therapist at Chelmsford Laser Clinics, and she is exceptional. She is thorough, knowledgeable, and always takes the time to explain treatments clearly, which makes every visit feel reassuring and professional.
Even after moving to a different area, I have chosen to continue returning to this clinic because of the consistently high standard of service I receive. Lisa’s expertise and care truly set the clinic apart.
I will definitely remain a loyal customer and always look forward to my visits.
Thank you Lisa
March 21, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're happy to hear that you consistently receive a high standard of service. We appreciate you taking the time to share your positive experience and your continued loyalty.
Best wishes,
Team LCUK
I had a really positive experience…
I had a really positive experience today. The team were very professional, friendly, and made me feel completely at ease from start to finish. Everything was clearly explained, and I felt comfortable and well looked after throughout my visit. Great service.I’d definitely recommend them.
March 17, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're happy to hear that you had a positive experience! It's great to know that you felt comfortable and well looked after during your visit. We appreciate you sharing your feedback and recommending us!
Best wishes,
Team LCUK
I am not one to write a review on…
I am not one to write a review on anything.Sam was an absolute pleasure to have that I requested she treated me the next appointment. She was so attentive and shared helpful tips. The kind of person you need when in the service industry.
March 17, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We appreciate you taking the time to leave us this feedback. We're glad you enjoyed your experience and that you found our team member to be so helpful.
Best wishes,
Team LCUK
Excellent from start to finish
Was recommended this place by a nurse who works in ascetics. Booked a convenient appointment. Was a bit nervous but Penny explained everything that would happen and it was honestly one of the best decisions I have made. Just annoyed I didn't sort this out a few years ago!
March 5, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're glad you felt comfortable and well-informed during your appointment. It's great to know you're happy with the results! We appreciate you sharing your positive experience.
Best wishes,
LCUK
brilliant appointment with Rachel
brilliant appointment with Rachel, so kind and makes me feel so relaxed. I think she has magic hands as results are great and feeling amazing x
February 23, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We’re so happy to hear that you had such a brilliant appointment with Rachel. It’s wonderful to know she made you feel relaxed and that you’re so pleased with your results. Thank you for your lovely feedback, we truly appreciate it!
Best wishes,
Team LCUK
Laser Hair Removal on Scar
I had laser hair removal on a spinal scar which gets a growth of hair across it. Everything was explained clearly and treatment was quick and pain free. As for long term results I can't tell yet but am happy so far with service. Staff are lovely
February 17, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
Thank you for taking the time to share your experience with us. We’re pleased to hear that everything was explained clearly and that your treatment was quick and comfortable. It’s lovely to know you’ve felt well looked after by the team so far, and we hope you continue to see great results as your sessions progress.
Best wishes,
Team LCUK
Reply from Laser Clinics UK - Chelmsford
We’re so pleased to hear that you consistently find our team professional during your visits. Thank you for your kind feedback, we truly appreciate your support!
Best wishes,
Team LCUK
It was my first time to Laser Clinic…
It was my first time to Laser Clinic today, I was so nervous and not sure how it was going to go. Sam put my mind at ease, made me feel welcome and comfortable. The process was quick and pain free. Can’t wait to go back in 4 weeks
February 14, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We’re so happy to hear that your first visit went so well. We’re glad the process was quick and comfortable for you, and we look forward to seeing you again in a few weeks.
Best wishes,
Team LCUK
Great value for money and it works.
Great value for money and it works.
Friendly staff makes you feel comfortable
January 31, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We’re so happy to hear that you feel you’re getting great value and are seeing results from your treatments. Thank you for your kind words, we truly appreciate your feedback!
Best wishes,
Team LCUK
Fabulous 'ageless skin peel' treatment…
Fabulous 'ageless skin peel' treatment with Charlotte. A wonderful relaxing session that always leaves my skin glowing. Would def recommend treatment and Charlotte!
February 4, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
Dear Jane,
We're so happy to hear that you enjoyed your treatment and are pleased with your results! We appreciate your recommendation. Thank you for your positive feedback.
Best Wishes
Team LCUK
Reply from Laser Clinics UK - Chelmsford
We appreciate your kind words; we are happy to hear that you had a positive experience with our staff!
Best wishes
Team LCUK
Amazing and Lisa is extremely good at…
Amazing and Lisa is extremely good at what she does and I would highly recommend going to her at the Chelmsford clinic
January 30, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
We're happy to hear that you had an amazing experience! We appreciate your recommendation and value your positive feedback.
Best Wishes
Team LCUK
Friendly and helpful staff
Friendly and helpful staff. Professional service. Thank you.
January 28, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
Thank you for taking the time to leave a review - we hope to see you again soon in clinic!
Best wishes,
Team LCUK
A great service
A great service. I always feel really welcomed and looked after!
January 24, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
Thank you for taking the time to leave a review - we hope to see you again soon in clinic!
Best wishes,
Team LCUK
Another amazing treatment with…
Another amazing treatment with Charlotte. Not only is she great at what she does she make me feel at ease. My legs look amazing.
Charlotte is an asset to Laser Chelmsford
January 19, 2026
Unprompted review
Reply from Laser Clinics UK - Chelmsford
Thank you for taking the time to leave a review - we hope to see you again soon in clinic!
Best wishes,
Team LCUK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.