Laser Clinics UK - Fulham Reviews 56

TrustScore 4 out of 5

3.9

Fulham Broadway Retail Centre, Fulham Road, Fulham, SW6 1BW Fulham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a very good experience at Laser Clinics Fulham. The clinic was very professional and clean, and the THELMA who treated me was extremely kind, friendly, and made me feel comfortable throughout th... See more

Company replied

Rated 2 out of 5 stars

I've been to this salon a few times and it's generally disorganised. On this occasion I tried a new treatment they had on offer, but rather than listening to my requirements, they proceeded with trea... See more

Company replied

Rated 5 out of 5 stars

Hi , I’m truly grateful for the amazing team at this Laser Clinics Fulham , especially the lovely Mrs.Eli and the professional management. I come here for full body laser treatments and... See more

Company replied

Rated 5 out of 5 stars

Amazing! Dr Liliana is great and… no bruises for the first time in 30 years, so impressed. I’m someone that has always bruised in the past and had to pile on the cover up and avoided we going out to... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Contact info

  • Fulham Broadway Retail Centre, Fulham Road, Fulham, SW6 1BW, Fulham, United Kingdom

  • 020 37451840

3.9

Great

TrustScore 4 out of 5

56 reviews

5-star
4-star
3-star
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1-star

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Rated 2 out of 5 stars

Not Happy with the Results

I've been to this salon a few times and it's generally disorganised. On this occasion I tried a new treatment they had on offer, but rather than listening to my requirements, they proceeded with treatment I didn't request and a result I was not happy with. I have complained and they said they would refund me, six calls later, I haven't recieved the payment which adds insult to injury. I won't be returning.

May 14, 2026
Unprompted review
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Reply from Laser Clinics UK - Fulham

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Awful experience

Awful experience. The lack of the owner’s professionalism is shocking .
I bought a Lazer hair removal package and she promised I will be seeing a maximum of 2 therapists as I told her I was self conscious about undressing in front of strangers. Since I got it I must’ve seen at least 6 different people although I book in advance and they confirm to me over and over it would be the same person then once there I am told each time well it’s someone different.

May 22, 2026
Unprompted review
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Reply from Laser Clinics UK - Fulham

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I had a very good experience at Laser…

I had a very good experience at Laser Clinics Fulham. The clinic was very professional and clean, and the THELMA who treated me was extremely kind, friendly, and made me feel comfortable throughout the whole appointment. I’m very happy with the service and would definitely recommend this clinic.

May 10, 2026
Unprompted review
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Reply from Laser Clinics UK - Fulham

We're happy to hear that you felt comfortable during your appointment and that you found our clinic professional and clean. We appreciate you recommending our services! Thank you!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Very good experience today with my…

Very good experience today with my treatment and for sure I’m coming back

April 29, 2026
Unprompted review
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Reply from Laser Clinics UK - Fulham

We're happy to hear that you had a very good experience with us. We appreciate your feedback, and we look forward to seeing you again!

Best wishes,
Team LCUK

Rated 1 out of 5 stars

I had a terrible experience with the …

I had a terrible experience with the latest owner of the Fulham branch and would not recommend it to anyone

May 21, 2025
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We will investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Such a wonderful session with Thelma

Such a wonderful session with Thelma - she’s the best and knows her stuff!!

April 28, 2026
Unprompted review
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Reply from Laser Clinics UK - Fulham

We're happy to hear that you had such a wonderful session! We appreciate you taking the time to share your positive experience.

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Please get in touch with me and issue a refund

I am a regular client of this clinic, which is why this experience has been particularly disappointing.

During my last visit, I was incorrectly charged an extra £48, which I unfortunately paid without noticing at the time. I realised the mistake almost immediately after the payment, and the staff acknowledged that I should not have been charged this amount.

Since then, I have been repeatedly assured that a refund would be processed “as soon as possible.” However, it has now been over two months, and despite multiple follow-ups via phone and email, no refund has been issued.

At this point, the issue is no longer about the amount, but about the lack of accountability and communication. As a loyal customer, I did not expect to have to chase such a straightforward refund for this long.

I would appreciate a prompt resolution and a clear update on when my refund will actually be processed.

April 4, 2026
Unprompted review
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Reply from Laser Clinics UK - Fulham

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Been attending the Fulham Broadway…

Been attending the Fulham Broadway clinic for about 4 yrs.
Very satisfied with the staff and the results.
The manageress Aisha is always attentive and friendly. Only on one occasion I was not happy with the results and Aisha sorted it out without hesitation.
I find all the staff attentive and kind.
Very happy.

April 2, 2026
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for your continued support over the past four years! We’re so pleased to hear that you’ve been happy with both the results and the care provided by our team, and that any concerns were handled promptly and professionally.

We appreciate your loyalty and look forward to welcoming you back for your future visits!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Book with Dr Liliana, she’s amazing for my injectables!

Amazing! Dr Liliana is great and… no bruises for the first time in 30 years, so impressed. I’m someone that has always bruised in the past and had to pile on the cover up and avoided we going out to events for over a week - but now I have Dr Liliana, the long term problem has gone and I’m a happy woman!
All the staff are so lovely and welcoming , the only problem is no loo so you have to go to the public one in Fulham Broadway shopping centre.

March 19, 2026
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

We're so happy to hear that you had such a positive experience and are seeing great results! We appreciate your kind words about our team. Thank you for your feedback!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Doctor Lilianna was absolutely amazing…

Doctor Lilianna was absolutely amazing 🤩 I can highly recommend this lovely lady for lip fillers. She made me feel so comfortable, explained everything clearly, and the results are beautiful!

March 19, 2026
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

We're happy to hear that you felt comfortable and well-informed during your treatment. It's wonderful to know you're pleased with the results. Thank you for your kind recommendation!

Best wishes,
Team LCUK

Rated 2 out of 5 stars

Mixed Review

I’ve been going here for 8 months now. I’d recommend for laser but the lady doing my Botox missed several spots I requested which led to a very uneven forehead. Would not recommend

They’re always on time and friendly!

They said they'd reach out but I never received a link

March 2, 2026
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Meri is an amazing therapist

Meri is an amazing therapist, she’s so good at her job, does it with so much ease and professionalism. 🤍

January 14, 2026
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great service and very professional

Great service and very professional. Particularly from Kyrian who always does a great job- based in Laser Clinic Fulham Broadway

December 23, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Excellent Service

Sister Fere did an excellent job with my laser treatment. She was truly outstanding.

November 24, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Fulham Clinic

Today, I had an appointment in the Fulham Clinic. It was a similar experience like the first treatment. Ana was so professional and attentive. I was very comfortable. Marta

November 22, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Had a full body laser today,therapist…

Had a full body laser today,therapist was excellent & thorough.
Will be back for top up in 6months

November 19, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Bush was sooo helpful and she was very…

Bush was sooo helpful and she was very lovely. Thank you so much.

November 17, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Rated 3 out of 5 stars

Long Wait !

I had a bit of a disappointing experience, as I had to wait for 45 minutes from when my appointment was scheduled for until I was seen. The ladies at Fulham were however very apologetic. It seems there was delays as well as a scheduling mishap as myself and another client were scheduled for the same therapist at the same time !

November 16, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great experience and the lady that did…

Great experience and the lady that did my treatment was so lovely !

November 14, 2025
Unprompted review
Laser Clinics UK - Fulham logo

Reply from Laser Clinics UK - Fulham

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

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