Laser Clinics UK - Kingston Reviews 37

Great results for laser hair removal. Highly recommend. Had 8 and hair has completely disappeared. No regrowth for over 7 months now

I used laser clinic in Kingston for a while generally they where good with good service, small issue is they do change their stuff often, usually the session I do is about 30min unfortunately my last two visits were less than 10min and they nearly burned my skin without stopping or at least saying sorry, I hope the management will read this message and take action

Diona was absolutely brilliant! V knowledgeable and caring. V pleased with my treatment

The service was poor this time. Firstly, after the underarm treatment, I felt a bit hot and asked for some lotion to cool down, but the therapist ignored my request and said I would only be given any after the full treatment was finished. Previous therapists would give me whenever I required it. Secondly, during the treatment of the lower area, no lines were marked on my skin, which made me feel that some areas had been missed. This looked not professional. Furthermore, the therapist continued to work quickly even when I expressed pain, which made me feel disrespected. Thirdly, after the treatment had finished, I asked for more lotion to soothe the pain, but the therapist refused, leaving me feeling belittled and ignored.

Had an immensely positive experience with Farkhondeh in Kingston. She was friendly, efficient and honest. A huge asset to your firm.

My experience so far at laser clinic has been truly amazing. I have started my journey with Farah, she reassured me and gave me advice on any doubts I had in our consultation. She is always super supportive, kind and always puts her clients first to make sure they feel comfortable. I’ve already had 4 sessions and I have seen great results already!

I had Farah today at the Kingston branch for laser and she was a true professional. Super warm reception, knowledgeable and I was blown away by her customer service as she took the time to explain everything and make sure I was happy - very attentive to your hair and needs.
A real credit to the clinic and made the whole experience so enjoyable, not to mention a walk in the park!

I have had an amazing experience at Laser Clinics Kingston. Shout out to Karolina who has been exceptional with her service to me. She communicates well, listens to your questions and guides you through the treatment plan. I can’t recommend it highly enough.

I was today 10 o’clock for hair removal and she was excellent service and so friendly and very helpful, so happy

Terrible customer management – Richmond & Kingston branches

I paid £150 for a laser package at the Richmond branch and was clearly told it could be used at other branches. The branch later closed without any notice, and I was never contacted or offered a refund or a convenient transfer.

When I went to the Kingston branch, I explained my existing package and was given a facial laser treatment. Only after the treatment was I told my package wasn’t valid there. Had I known, I would not have proceeded, as I already have £125 remaining on my package.

I was then forced to pay an extra £27, and only afterwards told that my package had supposedly been transferred to Putney—without my consent or any prior communication.

This is misleading, poorly managed, and unfair. I will be requesting a full refund and would strongly advise others to be cautious before purchasing packages from Laser Clinics.

The girl made me feel so comfortable. I was so nervous before i went in.

Amazing service by the people and they do such a good job on my laser hair removal I highly recommend

Great customer service and very friendly staff. They always treat their customers as if each one is special to them. Always find it a nice friendly environment whenever I visit.

To date, there has been limited progress. The explanation provided was that it is due to my daughter’s skin tone being in between. I believe it is the responsibility of the service provider to determine which solution is the most effective and efficient. Another concern is that using the incorrect light wave can result in hair growth. I cannot say that the service is sufficiently expert and satisfactory at this point.

Best service! Injectables - great experience! Dr Monaf

I was nervous about laser hair removal, but the process was so smooth and comfortable. Madaleina was professional and friendly, making the whole experience really easy. Highly recommend!

I had my first laser hair removal appointment today and it was a great experience. The technician was very professional and kind, and she made me feel comfortable throughout the session. She explained everything clearly and took great care. Diona ( not sure if the right spelling) was extremely kind, and I would love to have all my future treatments with her. I’m really happy with the service and looking forward to my next appointment in Kingston.

Dr. Monaf is brilliant. Takes his time to explain options, offers recommendations without turning it into a sales talk. Follow up is great and results are perfect.

I got both and felt very scammed. They did not put the amount of botox that I paid for and told me I could come back for a touch up but the first time was such a disappointment and I was very busy, basically I paid £250 for nothing.