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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and extensive knowledge, making them feel comfortable and at ease throughout their sessions. Many people highlight the effectiveness of the laser treatments, noting significant hair reduction and excellent results. The overall service and user experience are frequently described as amazing, smooth, and efficient, with many appreciating the welcoming atmosphere and thoughtful touches. However, some people were dissatisfied with the customer service, citing poor communication, a lack of empathy, and an impersonal approach when issues arose. A few other people also felt that the treatment was more painful than described and that their concerns were dismissed. There were also mentions of unprofessional management and disappointing service leading to uneven results.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being friendly, welcoming,... See more

Service

Consumers find service to be positive, with many praising the kind, professional, and knowledgeable staff who... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the comfort and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the helpful,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the results.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My laser session was amazing, thanks for asking! Rabia was super lovely and made the whole experience really comfortable. From the moment I walked in, I felt at ease, and Rabia's expertise really shon... See more

Rated 5 out of 5 stars

Amazing service, staff and receptionists are so kind and helpful. I’ve been getting laser treatment for over 1 year and it’s been very effective. Rabia is a fantastic laser therapist who is very knowl... See more

Rated 5 out of 5 stars

No complaints regarding the staff and service at Laser Me Out. My most recent session was great, I had come straight from a night shift for my appointment at 9:30am and was exhausted! On hearing thi... See more

Rated 5 out of 5 stars

Rabia is, in my opinion, the best therapist of them all! She’s perfect at her job, she is gentle, understands my requirements and I’ve never had any issues. My hair reduction is close to 0 now, I... See more


Company details

  1. Laser Hair Removal Service
  2. Electrolysis Hair Removal Service
  3. Hair Removal Service

Written by the company

Welcome to Laser Me Out, London's Premier Clinic for Outstanding Laser Hair Removal Services. Forget the filters. Free your skin. Elevate your appearance and experience the distinctive Baker Street touch. Our laser hair removal treatment plans are meticulously crafted to not only enhance your complexion but also bolster your confidence. Embark on this transformative journey with Laser Me Out. Reveal your radiant skin and radiate confidence like never before. Welcome to a new era of self-assured beauty. We are open from Monday to Friday, 9 AM to 9 PM, and Saturday and Sunday, 9 AM to 9 PM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Clean and some really good therapist

Laser me out’s new location feels very clean and the layout is well thought. They offer you a drink while you wait to be attended, and always have a front of house staff now to greet you and answer any questions, which was not available in their previous location.

As for the therapists, ever since I met Rabia, I have stuck with her. She is very meticulous, and efficient. She also is super honest and knowledgeable about the treatment. She understands skin tones, and aims to deliver the best results for your skin. I’m at so much comfort when I have Rabia as my therapist.
She is consistent with the process that they explain to you in your initial consultation. Many of the other therapists I have experienced previously skipped stages like dry brushing. Even though they say that all therapists come with the same amount of training and experience, Rabia stands out by far amongst the others, and would recommend her to anyone I know.

Laser me out has come a long way since they first started, and it’s great to see their growth. To enhance their service more, there could be tracking results journey that is included in the service. I’ve also found that despite being a loyal customer, they haven’t been very flexible to changes even though I’ve accept their last minute changes when it wasn’t suitable for them. A little more empathy for loyal customers will make them a much stronger brand.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

I had a really good experience


I had a really good experience . Very happy with the results as I now have 60% hair reduction and in some area more than that .
It has really boost my confidence .
I had some doubts since I’ve heard bad laser stories from other places mainly with service but I’m so happy I didn’t experience that at all , I was always taken care of and Rabia was really sweet to me .
Tbh there’s nothing really to make the experience better ☺️

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Super informative consultation Ana was really awesome in explaining the process, expectations, the difference with machines etc

I’m looking forward to starting my sessions

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

My sessions are always amazing

My sessions are always amazing. They are all professional, so friendly and lovely! Always love coming to my sessions and get great advice. The studio is beautiful and you can get some drinks too while waiting. There are always great offers too.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Rabia is great

Rabia is great! I’ve seen her several times since my first consultation. She makes the slightly painful experience comfortable and speedy. 🤩

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to Khaterah

Thank you to Khaterah, she was very kind and caring for my session today. She’s really good with her work and technique.
Can’t wait for future appointments.

Thank you again! Xx

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Rabia's warm smile and cheerful presence make it all worthwhile

Rabia, Rabia, Rabia!
This amazing woman truly makes every visit to Laser Me Out a rewarding experience! She's undoubtedly the best therapist around. Many dread their laser appointments because of the discomfort, but Rabia's warm smile and cheerful presence make it all worthwhile. The only downside is that I only get to see her every 10 weeks!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

It’s always amazing coming in, everyone is welcoming and a sweetheart. They make me feel very comfortable and I would highly recommended coming here!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, the front desk staff were so friendly. All the team are so nice, I’ve had 5 sessions and already see such an improvement. Would definitely recommend!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was a 10/10

My experience was a 10/10. The sessions are so relaxing 😌 and the results are after each sessions keep getting better. Shoutout to my consultant, Drita x

March 18, 2025
Unprompted review
Rated 4 out of 5 stars

Good laser, poor customer service

The laser technology they have is very good, I have already noticed an improvement after 3 sessions.
However, the staff on the desk can often come across totally disinterested. Barely make eye contact and never smile. A warm welcome is definately lacking.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience at this…

I had an amazing experience at this clinic! I just completed my fourth session of Pick & Mix, and I can already see a significant reduction in hair growth. A special thank you to Chloe for her professionalism!

March 11, 2025
Rated 5 out of 5 stars

Smooth, Painless and Totally Worth It!

Was terrified at first given past experience where I was burnt in every session! But not the case with Laser Me Out! Amazing staff - they made me feel comfortable, very friendly and the treatment was shockingly painless! I'm now in competition with the dolphins for the smoothest skin! 😆 Ditching my razor and going for another session! 😎

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Lasered Me Out well!

Took them up on their promo deal. Had the first session which went splendidly! Now looking forward to the next session!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

"A Five-Star Experience at Laser Me Out – Truly Amazing!"

I had an incredible experience at Laser Me Out! From the moment I walked in, the staff made me feel welcomed and comfortable. The clinic is spotless, modern, and has a calming atmosphere. The laser treatments were fast, effective, and virtually painless. The technicians are highly skilled, taking the time to explain each step of the process and ensure I was at ease. I’m already seeing great results and couldn’t be happier with my experience. Highly recommend Laser Me Out for anyone looking for top-notch laser hair removal services.

March 14, 2025
Unprompted review

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