Laser Vision ScotlandReviews 

198
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Mr Sanjay Mantry carried out lens replacement surgery for me with horrendous results. He openly admitted that he made an error in selecting me as a suitable candidate for the procedure. He tried to re... See more

Rated 5 out of 5 stars

I had lens replacement surgery at Laser Vision Scotland. The whole process was straightforward and fuss free from the initial consultation to aftercare. My surgeon (Mr Ross), was friendly and easy to... See more

Company replied

Rated 5 out of 5 stars

I would rate Vision Scotland 10 stars if I could. I had my first cataract surgery at Edinburgh Ratho location on 6th November 2023. The team are welcoming, caring & helped me put my fear of surgery... See more

Rated 1 out of 5 stars

It's a scam pure and simple designed to fleece you into lens replacement! Do your due diligence! I wish I had especially when making clear I did not want harassed by sales people.

Company details

  1. Eye Care Center
  2. Doctor
  3. LASIK Surgeon
  4. Ophthalmology Clinic
  5. Optician
  6. Private Hospital

Information provided by various external sources

We are Scotlands leading Laser Eye surgeons. Laser vision Scotland offers the latest in Lens replacement and Cataract Surgery. Leading you to better vision.


Contact info

3.4

Average

TrustScore 3.5 out of 5

198 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(198)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

My visit to Laser Vision has changed my …

My visit to Laser Vision has changed my life, what more can I say
Kerr

January 5, 2018
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

We are delighted to hear you are pleased with your treatment.
Thank you for your feedback, it's much appreciated.
Kind regards,
Jonathan Ross, Sanjay Mantry and the team at Laser Vision Scotland

Rated 5 out of 5 stars

I am so grateful to Mr Sanjay Mantry …

I am so grateful to Mr Sanjay Mantry and his staff for giving me back almost perfect vision. Thank you all so very much, I will gladly recommend Laser Vision Scotland whenever I can.

January 4, 2018
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Mrs Richards,
Thank you so much for your kind words! It was a pleasure to look after you and I am very pleased that you are now seeing so well. And please do feel free to recommend Laser Vision Scotland!!!
Kind regards and best wishes,
Sanjay Mantry

Rated 5 out of 5 stars

Cataract removal and Symfony lenses fitted

65 years old this month and now have my eyesight back and fabulous treatment by Mr Jonathon Ross and his team.

January 4, 2018
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Kirsten,
Thank you for choosing Laser Vision Scotland for your eye treatment, and thank you also for your kind words.
Best wishes,
Jonathan

Rated 5 out of 5 stars

Laser vision

Excellent customer care

January 4, 2018
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Mrs Robertson,
Thank you very much for your positive feedback!
With kind regards,
Laser Vision Scotland

Rated 5 out of 5 stars

cataracts

Very professional and offered excellent customer service

January 4, 2018
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Roger,
Thank you very much for your positive feedback!
Kind regards,
Laser Vision Scotland

Rated 5 out of 5 stars

I would highly recommend Laservision …

I would highly recommend Laservision Scotland
I had corrective lens replacement surgery carried out by Mr Ross in June 2017 . It was an amazing experience from start to finish . The treatment received from every member of staff was excellent . I was extremely nervous about having my eyes operated on but was put at ease by Mr Ross and the staff at Shawfair Park . I would definitely recommend this procedures to anyone considering it and would highly recommend Mr Ross and Shawfair Park Hospital

December 28, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Shirley,
Thank you for your kind words. At Spire Shawfair Park Hospital we are passionate about delivering a positive experience and great results so I'm really encouraged by your feedback!
With kind regards and best wishes for 2018.
Jonathan Ross

Rated 5 out of 5 stars

Best service

Excellent experience

December 28, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Heather,
Thank you!
Laser Vision Scotland

Rated 5 out of 5 stars

Perfection

I had two single vision implants within two weeks. I cannot tell you what an amazing experience.I could not believe the immediate results having worn contact lenses for almost 60 years. Entire staff were excellent especially Mr Ross .Within a day of meeting himI was at the clinic for tests and immediately booked the procedure.Many thanks to all Liz Robertson

October 15, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Liz,
Thank you for this feedback. It's quite humbling to hear about your experience and I'm delighted to have been involved in your care!
Kind regards and best wishes,
Jonathan Ross and Laser Vision Scotland

Rated 5 out of 5 stars

After my husband had

After my husband had, had lens implants, I became increasingly jealous of him not needing glasses, so even though I have a serious phobia of anyone touching my eyes I decided to have surgery too, though with a general anaesthetic.
I am amazed daily at my vision and after 6 months still reach for my glasses in the morning only to remember I don't need them any more.
The service was great, they look after you so well.
I did get complications, I had, had Iritis in the past and got it quite badly after surgery, and developed an allergy to the eye drops, so had to take oral steroids for several weeks, and though painful in the beginning because of the complications, I would still go back if I needed it done again if it were ever necessary, though I am assured my eyes will remain like this forever now.
The team are very caring and looked after my after care really well, so if you are in any doubt at all, I would with out a doubt at all recommend this surgery and the team at Laser Vision Scotland.

August 29, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Gillian,
Than you for this thoughtful and detailed feedback. I'm really pleased you have seen such an improvement in your vision, and that despite a stormy postoperative course would still choose to go through the whole process again.
Kind regards,
Jonathan

Rated 5 out of 5 stars

First class service

First class service, very friendly and customer orientated and it has my strong recommendation.

August 23, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Mike,
Thank you very much for your strong recommendation, and for taking the time to leave feedback. Best of luck with the triathlons!
Kind regards,
Sanjay Mantry

Rated 5 out of 5 stars

Highly Recommended

Lense replacement surgery by Jonathan Ross was suggested to me while having a routine eye test in Edinburgh. Everyone I came into contact with at Laser Vision Scotland set me at ease and was professional and caring. I am very pleased with the result - it is almost three months since my operation.

August 23, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Sally,
Thank you for your positive feedback. I'm pleased to hear that you had a good experience of your care, and now have good vision.
With kind regards,
Jonathan

Rated 4 out of 5 stars

A very professional service indeed.

I found the service from Mr Ross and the team professional, engaged and straightforward. I had refractive lens replacement surgery. 6 weeks on the vision in one eye is excellent but the other still has a way to go. It's been explained that hopefully this should improve with time.

All facilities really were excellent, spotless and very nice. The staff were excellent too. If I'd one minor piece of feedback it's there was no privacy in the recovery area. I would have preferred privacy to rest, just my personal preference and a small thing really.

August 12, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear George,
Thank you for your positive feedback. We will work with you over the next few weeks/months to get the second eye to the right place. It sounds like you were only given the option of going to the communal day lounge to spend the afternoon, during your treatment stay. We also have the option of private side rooms so I apologise that you were not offered the choice. I'll feed this back to the team.
With kind regards,
Jonathan

Rated 4 out of 5 stars

All staff were so helpful

All staff were so helpful. Both Mr Ross and Ashe gave me the confidence to go through with the cateract operation. I was severely short sighted and was worried. Mr Ross came to reassure me before the procedure. Everything went extremely well. Sarah was on hand to smooth out arrangements and answer questions. This is the first time since I was 6 I have not worn glasses and since 17 contact lenses. I am so grateful to the whole team foe their achievements. I feel like a new person
I felt from the start I was in safe hands.

August 11, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Louise,
Thank you very much for this fantastic review. I'm delighted to hear you have had such a positive experience of Laser Vision Scotland care, and of Spire Shawfair Park Hospital. I'll pass on your kind words to Ashe and Sarah.
Best wishes,
Jonathan

Rated 5 out of 5 stars

Highly recommended. Exceptional service

Absolutely cannot recommend them enough. The team are friendly, approachable and professional. The end result for me from refractive lense replacement couldn't be better and especially considering my difficult prescription.

August 5, 2017
Unprompted review
Laser Vision Scotland logo

Reply from Laser Vision Scotland

Dear Gillian,
Thank you so much for your feedback! The team are delighted to know that you were satisfied with everything, and it's great to hear that your vision is so good.
With kind regards and best wishes,
Jonathan

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