I have been dealing with my sick cat for some time. Lassie Insurance has provided timely service so far. Issuing claims and getting contact with the insurance team have been hastle-free...
Location
Switch locationDöbelnsgatan 21, 111 40 Stockholm, Stockholms län, SE
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It's quite ok, although you have to pay first the bill, and they can take up to 11-14 days to give you the money back (which is quite unfair imo). Sometimes asking silly questions or delaying the pr... See more
Very fast, accurate, always responds quickly when you need help, and the app is very easy to navigate and you have all the information. Good job
Hello, We recieved prompt and very friendly service for our dog Vide after surgery. Keep up your friendly and professional way of working.
Company details
Written by the company
Lassie Djurförsäkring skapades för att hjälpa dig ta hand om din hund eller katt, både innan och efter skadan är framme. Lassie finns där för dig snabbt och smidigt om olyckan är framme men vi tror också att många veterinärbesök kan förebyggas med rätt kunskap. Därför fokuserar vi helt enkelt på livet, inte på skador. Lassie är en digital djurförsäkring utan bindningstid och onödigt krångel. Gör din skadeanmälan online och få hjälp med direktreglering alla dagar 08-21. Chatta med oss när du har minsta fundering och få en översikt över alla dina försäkringar, rabatter, betalningar och skador tryggt i Lassie-appen. Vi tror att med rätt kunskap kan du skapa ett friskt liv för dina fyrbenta vänner. Därför belönar vi dig med ett lägre försäkringspris när du samlar kunskap i Lassie-appen. Din kunskap förvandlas sedan till rabatter som du kan använda för att påverka ditt försäkringspris. Ladda ner Lassie-appen idag och börja samla kunskap som förvandlas till rabatt på din försäkring!
Contact info
Döbelnsgatan 21, 111 40, Stockholm, Stockholms län, Sweden
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Useless!
Useless!! They won't even cover a vet consultation. It's a complete scam, and they'll start inventing excuses to avoid paying you back. It's like throwing money down the drain.
April 4, 2024
Unprompted review
Reply from Lassie - Sweden
Hello Ceci,
Thank you for your feedback. For us to look further into your case you are welcome to contact us at hej@lassie.co, you also have the opportunity to pass on your claims decision to our board of appeal for them to review it.
Best regards,
The team at Lassie
Good treatment.
Hello,
We recieved prompt and very friendly service for our dog Vide after surgery.
Keep up your friendly and professional way of working.
March 14, 2024
Unprompted review
Great service
As always, the Team is very friendly :)
My request was handled in a speed of light. Thanks!
February 29, 2024
Reply from Lassie - Sweden
Hello,
Thank you for your kind review!
Warm wishes
Lassie team💙
Fast och good customerbsupport
February 8, 2024
Unprompted review
Excellent fast and profesional service…
Excellent fast and profesional service and the kindest people in customer service!
January 26, 2024
Unprompted review
After an unfortunate jump our dog…
After an unfortunate jump our dog needed an operation and is now in recovery process. So far no issues with our claims (operation, vet visits, medicines). The process of submitting the claims is very straightforward, and reimbursements quick.
November 22, 2023
Reply from Lassie - Sweden
Hej!
Thanks for your great feedback!
Greetings,
your Lassie team 💙
Reply from Lassie - Sweden
Hej,
thanks for your feedback! We are pleased that you are so satisfied with us.
Best regards
your Lassie team 💙
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