The Fly Fairly app is awesome to use . Easy to book and the best part , if we need to change the flight details are handled well without adding any stress to customer. Staff like Ayla and Raya are so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had trouble with the booking for my infant name. Contacted fly fairly support, and was helped by the team. They manage to rectify and include my infant full name inside the air ticket ! Really want to... See more
Finally, a PayLater travel website that actually doesn't overcharge you! Very easy to navigate and a smooth booking process. I love it!
Loved how quick the booking process was. I went with Affirm because they're the most chill in my experience, and I usually pay it all off in a month or less. Love that they have many financing options... See more
4.8
Excellent
204 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Absolutely easy to navigate
Absolutely easy to navigate. No pun intended.
August 7, 2025
Unprompted review
The entire experience felt elevated…
The entire experience felt elevated without being over-the-top or pretentious.
June 12, 2025
I didn’t feel like just another client…
I didn’t feel like just another client — they really took the time to understand my needs and adjust accordingly.
July 14, 2025
Unprompted review
Reply from Laters
Thanks for the love! We’re all about keeping it easy, breezy, and drama-free. Hope to see you in the skies again soon! 💜✈️
Super easy to contact customer service…
Super easy to contact customer service and get a refund. Will highly recommend as booking was also super easy.
July 17, 2025
Unprompted review
Reply from Laters
Thanks so much, Jeanette! We believe great service should be as smooth as our booking flow. Appreciate the recommendation and can’t wait to welcome you back 💜✈️
Just booked my third flight in two…
Just booked my third flight in two weeks through this site — scored the lowest fare from Ho Chi Minh to Penang. No complaints at all!
June 12, 2025
Unprompted review
Reply from Laters
Three flights in two weeks? You're on a roll, Zi Xuan! Love that you found the lowest fare from Ho Chi Minh to Penang with zero complaints. We’ve got your back whenever you’re ready for the next one 💜✈️
Reply from Laters
Lisa, love that it felt easy. That’s exactly what we aim for. Thanks for giving us a shot, we’re genuinely grateful! 💜✈️
Ashley was a gem!
Ashley was a gem, she was precise and patient in answering all of my questions. I was unable to locate my booking and she found it-giving me the exact information. Thanks so much.
July 10, 2025
Unprompted review
Reply from Laters
BillionaireCat, you’ve got taste and nine lives worth of good judgment. Ashley pounced on that missing booking like a pro, no scratching around, just smooth fixes and feline-level focus. You’re purrfection for shouting her out! 💜✈️
Fast and easy process
July 4, 2025
Unprompted review
Reply from Laters
Abdoulie, short and sweet. Just like the booking. Fast, easy, and exactly how it should be. Appreciate you 💜✈️
Was simple and clear to book a flights
Was simple and clear to book a flights. Thank you
July 4, 2025
Unprompted review
Reply from Laters
Noah, Cebu getaway locked in and Angel came through like, well, an angel. Seamless, stress-free, and smooth from start to finish. That’s what we love to hear! 💜✈️
Very nice and easy along with great price
Was all very simple easy and couldn't fault the price of the flight for using clearpay was a massive help. I have contacted before flight to ask a question and have had an early morning reply so 5 star company just hope all goes as well in the airport with no let downs which I am not expecting they seem 110 percent amazing thank you
July 4, 2025
Unprompted review
Reply from Laters
Annabel, you're basically the MVP of vibes. Clearpay? Crushed it. Early morning reply? Served fresher than your breakfast. Now we’re just hoping the airport treats you like the queen you clearly are. If not, we riot (politely) 💜✈️
Fares are significantly higher compared…
Fares are significantly higher compared to many other booking platforms
July 3, 2025
Unprompted review
Reply from Laters
Hi A Leba!
We couldn’t find any booking under your name, so this one’s a bit of a mystery. If you didn’t book with us, creating a brand new Trustpilot account just to leave your first review (instead of dropping into our live chat) feels like a missed opportunity 😬
If you’d actually found a cheaper like-for-like fare with the same flexibility and inclusions, we probably would’ve thanked you and offered a cheeky staff discount.
For context, our fares include taxes, card fees, and servicing, so what you see is what you pay. No sneaky extras or payment surcharges at checkout that are so common with other platforms ☺️ We also offer BNPL and crypto with zero added fees, even though they cost us more to provide.
Still happy to help if you want to compare properly ☺️
Fly Fairly Crew 💜✈️
Superb Customer service
Superb Customer service. Sasha and Ashley are really knowledgeable and helped solved all my problems smoothly. Highly recommended for all. Thumbs up for this wonderful team
July 1, 2025
Unprompted review
Reply from Laters
Jason, Sasha and Ashley are doing a little happy dance right now. Appreciate the kind words and the thumbs up. We’ve got your back anytime. Thanks for flying fairly! 💜✈️
I want to thank Angel for assisting me…
I want to thank Angel for assisting me with gaining access to my booking information. He/She was prompt in responding to all of my emails.
June 29, 2025
Unprompted review
Reply from Laters
Aliya, Angel’s living up to the name! Quick replies and booking help locked in. Glad we could get you sorted. Thanks for flying fairly! 💜✈️
Reply from Laters
Zac, short and sweet. Just like your booking. Fast is what we do. Appreciate the love 💜✈️
I needed to travel to Melbourne with my…
I needed to travel to Melbourne with my dog, and dealing with airline websites was a hassle. Fly Fairly turned out to be surprisingly simple to use. I reached out to their support team to clarify the pet travel policies, and Angel responded quickly and was really helpful. The trip went smoothly without any problems. I’d consider booking with them again if the fare is reasonable.
June 23, 2025
Unprompted review
Reply from Laters
Peter, flying with your dog and pulling it off smoothly is top-tier travel energy.
Glad Angel could help clear things up and keep it simple. Appreciate you trusting us with the trip. We’ll be here when you and your pup are ready for the next one. 💜✈️🐾
An amazing experience
An amazing experience, professional and stress free. In addition Delilah was kind and had excellent customer service skills.
June 23, 2025
Unprompted review
Reply from Laters
Eleanor, you just made Delilah’s day. Stress-free and smooth is what we aim for, and we're so glad it landed right. Thanks for flying fairly with us 💜✈️
Reply from Laters
Jenny, multiple bookings and still going strong? Love to hear it. Simple, helpful, and always here when you need us. Thanks for flying fairly! 💜✈️
Easy to book, but there is no cs so difficult to reschedule
New booking web, a good one, but still need to improve on CS and rescheduling.
June 12, 2025
Reply from Laters
Daniel, appreciate the feedback. If anything ever comes up, just reach out via the chat on Fly Fairly or reply to the CX email linked to your booking. We’re online 12 hours a day, 7 days a week, and usually reply within minutes. Let us know how we can make things even better 💜✈️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.