Latest in Beauty Reviews 

898
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impressive product selection, highlighting the excellent value for money and the high quality of items received. Many people appreciate discovering new brands and products through these boxes, often repurchasing favorites they wouldn't have found otherwise. The delivery service is frequently mentioned as quick and reliable, with products always arriving well-packaged. However, some customers also noted issues with product expiration dates, specifically mentioning items with very short shelf lives upon arrival. A few other people also felt that the company made errors with delivery addresses and did not handle returns or incorrect orders efficiently.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing delight and satisfaction with the variety and... See more

Value for money

Users consistently express high satisfaction with the value for money, often describing products as "worth... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the good quality of products... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the great value for money and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and timely delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Latest in Beauty Elite Box is genuinely impressive. The product selection feels thoughtfully curated, with a strong focus on quality rather than filler items. What really stands out is the value... See more

Company replied

Rated 5 out of 5 stars

Latest in Beauty is simply the best in the biz. Every offering combines that perfect balance of trusted trailblazer brands with the discovery of what will become your new favourite. It’s absolutely th... See more

Company replied

Rated 5 out of 5 stars

It’s always like Christmas has come early, opening a box from LIB! Fantastic selection of products, great service and I’ve discovered so many new beauty brands and items that I now order regularly!... See more

Company replied

Rated 5 out of 5 stars

I am so impressed with the quality and volume of items in these boxes! When I find one I like I often buy a second one to stock up on items that I otherwise probably couldn’t afford. To me, opening... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Gift Shop
  5. Health and Beauty Shop

Written by the company

Latest in Beauty is a beauty discovery platform. We specialise in beauty boxes and have 3 services that help our customers discover new brands and products and showcase the beauty brands we work with. Our products & services: 1 - "THE BEAUTY BOX COLLECTIONS": One off limited edition beauty box edits in partnership with respected beauty experts and beauty awards including; The Sunday Times Style, Stella Magazine, CEW, Pure Beauty Awards, Caroline Barnes and Fabulous Magazine. These one-off boxes offer a typical saving of around 75% on the RRP. No subscription needed. FOUND HERE - https://www.latestinbeauty.com/collections 2- "LIB BEAUTY SOLUTIONS'' : *NEW SERVICE*. This new service provides a go to destination to help our customers discover the fix to their everyday beauty concerns across SKIN, HAIR, BODY. We curate a set of products that will solve the issue (full routine), that the customer can purchase at a minimum 50% discount of RRP. We also offer information, guides, tips and curated product recommendation. The first solution to launch is "The Solution to: Dull//Uneven Skin". More LiB Beauty Solutions will be launched throughout 2022 monthly. FOUND HERE - https://www.latestinbeauty.com/beauty-solutions 3 - "LiB BOX" - The personalised monthly subscription box. We offer a personalised subscription service whereby customers can pick 6 products to try each month for just £12.95 from our Beauty Counter. A new beauty theme is launched each month, with 5 new products added to the counter each monday. We also launch a Haul Of Fame product which lands on the 1st of every month (worth at least £15). FOUND HERE - https://www.latestinbeauty.com/products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(898)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

As a mum to teenage girls, these boxes are fantastic. I will often get them when there are a couple of things that I want to try or would use and then the girls swoop down and fight over the rest of the items. The are usually a really good price for what you get in them.

February 29, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Kirsty,

Thank you for taking the time to share such a great review, we are so pleased to hear your household are enjoying our collections.

Best wishes,
Katie

Rated 5 out of 5 stars

Loved my latest box

Loved my latest box, so many gorgeous things to try that I wouldn't normally want to splash out on. And receiving it in the post is like getting a big box of pretty presents all for you!

February 16, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Beth,

Thank you for taking the time to leave us such a wonderful review, we really appreciate it!

Have a great rest of your week.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. Great value for money.

February 27, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Sian,

Thanks for leaving us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 4 out of 5 stars

A great selection

After a poor start, when the wrong collection was sent, and I had to go to the trouble of returning the wrong box before the correct box was sent, I was very happy with the contents. I have to admit customer service was good, with regards to returning the original box, but it was a bit annoying that this was incorrectly sent in the first place. I have been very pleased with all the products that I have tried so far and have passed on a few to my daughter who was also very pleased with them.

January 26, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Christina,

Thank you for taking the time to share feedback on your recent experience with Latest in Beauty, I am sorry to learn that your order arrived incorrectly.

I am pleased to hear the correct order is now with you and I am confident that any future orders you place will arrive as expected.

Have a great rest of your week.

Best wishes,
Katie

Rated 5 out of 5 stars

My First Collection Box

Delighted with my first collection box - everything can be used by me (of course my daughters have nabbed a few things from it immediately) and the fact that I was running low on my Voca Africa room spray and the box had a replacement was the icing on the cake! Enjoying making my way through the products - love a bit of self gifting!

February 27, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Molly,

Thank you for taking the time to share your comments, it is so wonderful to hear you (and your daughters!) have enjoyed your recent purchase with LiB.

Have a lovely rest of your week.

Best wishes,
Katie

Rated 5 out of 5 stars

Love LIB!!

I absolutely love LIB!I buy at least one collection box a month cause I’m obsessed with their products. The products are top quality and great value.

February 5, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Georgia,

Thank you for your 5 star review, we are so pleased to receive such wonderful feedback from a loyal LiB customer.

Best wishes,
Katie

Rated 5 out of 5 stars

I love latest in beauty it’s such a…

I love latest in beauty it’s such a treat to try out new products as a great price! Thanks latest in beauty xx

February 27, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Sarah,

Thank you for taking the time to leave us such a great review, we really appreciate it.

Best wishes,
Katie

Rated 5 out of 5 stars

Fantastic value for excellent quality

These products are fantastic value for money and a great way to try products you've never used before. I've bought these boxes before and you get much more value in products than you're paying for. On top of that the products are of absolutely excellent quality.

February 14, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Kim,

Thank you for sharing a 5 star review, we are so happy you are pleased with your purchases!

Best wishes,
Katie

Rated 1 out of 5 stars

Customer service well below par.

Bought a recent collection. Collection arrived and the oil had come undone and spilt all over the contents, mainly soaked through all the individual packaging and it was so unbelievably strong that even after wiping the items they still smelt of it. The oil was almost empty 1/8 left. Contacted customer services sent photos of the contents dripping in oil. They said they’d send me a new one out. However they said they’d send me a new oil out not a new contents and that to get a complete replacement I’d have to send the whole box back by which time after too and Fro with customer services I’d got rid of a few items (covered in oil) and gifted one, so they said they’d only accept the complete box (which was soaked in oil)
I’ve had many things from this company in the past and always had a good service however this was well below par. And I’m still waiting on the replacement oil.

February 20, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Emma,

Thank you for taking the time to share your comments on your recent experience, I am sorry to learn that this was less than positive.

In the rare instance an order arrives with an item damaged, we are happy to replace the item or exchange the entire collection for a new order. Unfortunately if items within the collection are not able to be returned then we are unable to offer the option of an exchange.

We will certainly consider this feedback for the future and if you need any help tracking an order then please feel free to get in touch with our team directly.

Best wishes,
Katie

Rated 5 out of 5 stars

Best beauty boxes

Great company to buy from,very quick response to any queries.fantastic products.highley reccommend

February 27, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Wendy,

Thank you for your 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

Thes are my favourite beauty boxes

Thes are my favourite beauty boxes, fantastic products that I actually use and fantastic value unlike others. I’ll continue to recommend and buy!

February 27, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Kate,

Thank you for taking the time to share such lovely feedback, it is great to hear you would recommend us to a friend.

Best wishes,
Katie

Rated 5 out of 5 stars

I have been with Latest in Beauty for…

I have been with Latest in Beauty for at least 8 years and I live it. This is the only beauty box where I can decide what I want and when I want it. Great customer service and great value for money. Highly recommended

January 26, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Joanna,

Thank you for your great review, it is wonderful to hear you are a loyal LiB customer.

Best wishes,
Katie

Rated 5 out of 5 stars

Great quality items at a great price

Great quality items at a great price! I got the "STYLIST WHAT'S HOT 2024" collection box, using the £20 off code emailed to me and I am super pleased with everything in there. It's a great mix of high end products and new to me brands and products for hair, skin, health and face and I can't wait to experiment. Packaging is eco friendly and secure and you get info on how to use etc as well. 10/10

January 25, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Lucy,

Thanks for taking the time to share such wonderful comments, we really appreciate it and are pleased to hear you are enjoying your purchase!

Best wishes,
Katie

Rated 5 out of 5 stars

Always the best beauty boxes

Always the best beauty boxes, quality and quantity wise. Good number of full size in them too.

December 9, 2023
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Jen,

Thank you for your 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

My fancy package 📦 is there and I…

My fancy package 📦 is there and I really love it

January 9, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to leave us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

First Beauty Box

To be honest I work in beauty therapy and I was amazed that I had never heard of this company and the beauty boxes you could get, so when I came across it on tiktok I just had to order one and it did not disappoint.

I always try various products to find the best ones for my wants and needs and also to go with my skin type. This is a brilliant way to try this product at a fraction of the price so its a win win. Any products you don't use you can always give to a friend and let them know about the beauty box that way too.

I will definitely be ordering more and who ever came up with this idea deserves a medal as I love it and the products you get in it.

Just to add a spin off what about maybe doing a wellbeing box with like diffuser spray lavender etc.... xxx

January 8, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Kayleigh,

Thank you so much for taking the time to share such a glowing review, it is so lovely to hear you were pleased with your purchase.

Best wishes,
Katie

Rated 5 out of 5 stars

Latest in Beauty is invaluable

Latest in Beauty provide me with an opportunity to try different products before buying one that is full size and so therefore is more economical and cost effective.

January 22, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to leave us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

My first time ordering from LIB and it…

My first time ordering from LIB and it certainly wont be the last! Excellent value and really good products

January 22, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to leave us a 5 star review, we really appreciate it!

Best wishes,
Katie

Rated 5 out of 5 stars

I love my monthly beauty box !

I love my monthly beauty box and the ability to be able to select the items that I like, it’s like having a birthday treat every month! Delivery is fast and by courier and the customer service is exceptional

January 22, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello Michelle,

Thank you for taking the time to leave us a 5 star review, we really appreciate your kind comments.

Best wishes,
Katie

Rated 5 out of 5 stars

Enjoying the affordable variety!

Really enjoying LiB. Was recommended to me by a friend and I've stuck with it for quite some time now. There's a usually a great selection on the monthly box, so I've enjoyed the variety of different items. One time I had an issue with the delivery of an order, the customer service team were super helpful in resolving it for me over web chat, which I really appreciated it.

January 1, 2024
Unprompted review
Latest in Beauty logo

Reply from Latest in Beauty

Hello,

Thank you for taking the time to share your comments, it is so great to hear you are enjoying your LiB Box subscription.

Best wishes,
Katie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look