Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more
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We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.
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35/37 Hainge Road, Tividale, B69 2NY, Oldbury, West Midlands, United Kingdom
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I recently placed an online order with Latham Steel Doors. The ordering process was straightforward, and I received my invoice shortly after placing the order.
I wasn’t completely sure about the breakdown of the charges, so I contacted customer service. My query was clarified quickly and professionally, which gave me confidence in the service.
During the call, I was transferred to the Sales team because I had forgotten to order a fixing kit, which would normally have cost an additional £30. I spoke with Chloe Wilkinson, who was extremely helpful and understanding. As the omission was my mistake, I was pleasantly surprised when Chloe offered to send the fixing kit free of charge as a goodwill gesture.
From start to finish, the service was quick, friendly, and efficient. I would highly recommend Latham Steel Doors and would like to thank Chloe and the team for their excellent customer service.

Reply from Latham's Steel Security Doorsets Ltd
Fast delivery, driver politely called ahead and was on time. He helped carry the items round to the garage.
Lee was brilliant. Lathams should be very proud to have him.
From ordering to delivery everything was perfect, great delivery from Lee also, very helpful.
Would highly recommend, great product.
Just opened my parcel and quite impressed with the quality of the door and its packaging and for the price I paid i think you definitely get value for money the door was dropped right where I wanted it with a smile from the delivery driver (Lee) so overall I am very happy with the service I have received 😀

Reply from Latham's Steel Security Doorsets Ltd
Very helpful service and good website. Georgia helped out with some clarification on the door as my order was slightly unusual as I didn’t need any fittings because the door was to replace a damaged one in a failed burglary attempt.

Reply from Latham's Steel Security Doorsets Ltd
Door arrived today and the delivery was spot on. Lee handled the whole thing brilliantly, kept me informed, was careful with the door and friendly and professional from start to finish.
Nothing was too much trouble. I've not had it installed yet so can't speak to the door itself, but if the product is anything like the service Lee gave, I'll be very happy.
Credit to him, he made the whole experience easy.

Reply from Latham's Steel Security Doorsets Ltd
Lee delivered my door and he was very friendly and helpful. He delivered a brilliant service
Real good quality does and service is excellent Been buying stuff for a long time will say great experience. Very helpful staff especially if you going for the first time Charlie is the guy you need to talk to.

Reply from Latham's Steel Security Doorsets Ltd
Communication was excellent with sales team and the delivery driver Lee rang to confirm approx time and arrived when said and was faultless delivering the steel door.

Reply from Latham's Steel Security Doorsets Ltd
Great service as usual. Lee who delivered was polite, friendly and perfectly on time!
Lee delivered the doors 10/10 service
Amy was fantastic - answered lots of questions and dealt with my order promptly- a pleasure to deal with - recommended
Lee the delivery driver provided an accurate delivery time and left the goods as requested. Brilliant service.
Dealt with Charlie in the office, went through my order and he answered all my questions. Ordering was quick and smooth, great service cheers.
Miya was very helpful and got my order processed in a few minutes.
Charlaie very helpful man thanks for help Charlaie bro 👍🏻
Thank you Miya for discussing different prices with us great service
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