Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more
Company replied
Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more
Company replied
Today I contacted Lathams to order a few extras for my security door. I spoke to Georgie who was very helpful & pointed me in the right direction to order the correct parts for my door. This made the... See more
Company replied
Company details
Written by the company
We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.
The UK’s premium stock steel door supplier
Written by the company
- Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
- We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.
Contact info
35/37 Hainge Road, Tividale, B69 2NY, Oldbury, West Midlands, United Kingdom
- 01384 220 050
- sales@lathamssteeldoors.co.uk
- lathamssteeldoors.co.uk
5.0
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good staff with help ordering as web…
Good staff with help ordering as web site can be very complicated and you can get deals from staff.
Highly recommend steel security doors. All our neighbours in our rural area get break-ins annually after 1 unsuccessful attempt we now get left alone each year.
June 10, 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Ad,
Thank you for taking the time to leave us such a great review!
We're pleased to hear that our team was able to help you through the ordering process and provide the support you needed. We appreciate your feedback about the website too, as we're always looking for ways to improve the customer experience.
It's also fantastic to know that you're so happy with your steel security door and that it has given you added peace of mind.
Thank you again for your recommendation and for choosing Latham's!
Bought a security garage door online…
Bought a security garage door online but forgot to order the fixing kit. Latham’s sent the kit out free of charge. Thank you!
June 9, 2026
Unprompted review
Lee was really helpful
Lee was really helpful, polite and kind and communicated when he was coming so I could be ready to receive.
Thanks so much!
June 9, 2026
Unprompted review
Great delivery this morning by Lee
Great delivery this morning by Lee. What a pleasure. Really helpful and went through all the items.
June 8, 2026
Unprompted review
Great service
The whole process of purchase was very smooth. I had to rearange the delivery day as I was not available and Philippa was very helpful with sorting this. When the door arrived it was raining so the delivery driver Lee helped me put the new door into my garage to save my girlfriend having to come out and get wet, top chap! All in all a great service provided by Lathams.
June 8, 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Oliver,
Thank you for your fantastic review.
We're delighted to hear that the whole purchasing process went smoothly and that we were able to accommodate your change of delivery date. We'll be sure to pass your kind words on to Philippa and Lee!
Thank you for choosing Latham's. We really appreciate your support!
Roller shutter locks
Fast experience Miya was first class new what she was talking about with roller shutter door locks many thanks for quick service and walked out with the new locks 10out of 10
June 5, 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Shrawley,
Thank you for the fantastic feedback!
We are really pleased to hear you had such a quick and easy experience with us. Miya will be pleased to get such a great mention, especially for her knowledge on roller shutter door locks.
Thanks again for choosing Latham’s!
Top service from Lee on Delivery of…
Top service from Lee on Delivery of extremely heavy security door.
Done with smile.
June 5, 2026
Unprompted review
Great communication from the sales and…
Great communication from the sales and delivery team
The driver was very helpful helping me carry the doors down my alley even though it's only a kerbside delivery
June 5, 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Jonathan,
Thank you for taking the time to leave us a great review.
We’re really pleased to hear the communication from both our sales and delivery teams was clear and helpful throughout.
Thanks again for choosing Latham's. We really appreciate your feedback!
Great service, rapid delivery!
Really quick turnaround and special thanks to Charlie who managed to get us delivery in record time! Thank you Team.
June 5, 2026
Unprompted review
Top quality and great customer support
I had accidently ordered the door opposite hand and whilst the door was reversible, the lock and thumbscrew were on the wrong side. I rang Latham's technical support team and explained the situation to John. He explained how to reverse the handle and dispatched a new compatible thumbscrew lock. Great quality door, no issues with delivery, very helpful technical support and great service all round .
June 5, 2026
Unprompted review
Reply from Latham's Steel Security Doorsets Ltd
Hi Matt,
Thank you for taking the time to leave us such a fantastic review!
We're delighted to hear that you're pleased with the quality of your door and that your experience with our delivery and service met your expectations.
We're especially pleased that John was able to help resolve the issue with your door configuration and quickly arrange a compatible thumbturn lock. We'll be sure to pass your kind words on.
Thank you again for your feedback and for choosing Latham's. We really appreciate your support!
Lee messaged day before and showed up…
Lee messaged day before and showed up exactly when he said he would to deliver the following day
June 4, 2026
Unprompted review
Very good product and excellent…
Very good product and excellent communication from Lee the delivery guy
June 3, 2026
Unprompted review
Good company to work with.
Easy to negotiate website and customer support was excellent.
May 22, 2026
Unprompted review
Myai very helpful will emergency…
Myai very helpful will emergency replacement hoopla handle that had seared off!
June 2, 2026
Unprompted review
Great service as always from start to…
Great service as always from start to finish. Perfect delivery service from Lee with a call when 45mins away and very polite and helpful on arrival.
June 1, 2026
Unprompted review
What a great experience
What a great experience. Amy was helpful every step of the way. Would recommend to friends and family. Pleased with the quality and finish of the door I ordered.
May 26, 2026
Unprompted review
Great service from Amy
Great service from Amy, start to finish. Will definitely be recommending in the future. Thanks
May 13, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.