I have received a package but it is definitely not the dress pictured, does not have ANY embroidery or the double stitching on the front & is made from very cheap fabric & poorly finished. I did not e... See more
Company replied
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See what reviewers are saying
I received the item after 2 months from the order, the item is not excellent quality, but it’s ok. The client service is really the best: you can write anytime for any question, they Will always be at... See more
Company replied
Beware ordering from Lavechic. In the picture, the outfits look beautiful. It's so cheap. And when you put it on, it looks like rags I was going to return the item but they don't pay for shipping.... See more
Company replied
This company is not professional at all and has the worst customer service never mind to mention extremely poor quality of clothes. I ordered 3 dresses back in November and spent a lot of money, t... See more
Company replied
Company details
Written by the company
Lavechic is an online fashion company founded in 2020. We offer a wide range of fashion-forward apparel that caters to women of all ages. Our product line is carefully curated to evoke a sense of adventure and wanderlust with a curated selection of clothing and accessories, we're your go-to for chic, travel-inspired style. Wear Your Shine-Endless Vacay Styles in One-Stop.
Contact info
30 N Gould St, 82801, Sheridan, United States
- info@lavechic.com
- lavechic.com
Breach of guidelines
Ordered a dress
Ordered a dress, different colour to advertised and does not fit. No return address anywhere, you have to email them. As you only have 14 days to return they just give you the run around. They requested I send photos to which I said it doesn’t fit please forward the return address , never gave it. DO NOT BUY OF THEM !!!!
October 23, 2025
Unprompted review
Reply from Lavechic
We sincerely apologize for the unpleasant shopping experience. We have noticed the issues you reported and deeply regret the color difference and size discrepancy. We also bear responsibility for the communication difficulties that prevented you from successfully returning the item.
Please provide your order number, and we will immediately check and assign a dedicated customer service representative to you to provide an accurate return address, follow up on the return process, and ensure your issue is properly resolved. We value your feedback and will strive to improve, hoping to have the opportunity to make amends for the inconvenience caused.
DO NOT BUY FROM LAVECHIC…
This website will not offer a full refund. If the product does not fit and is still brand new in perfect condition they will not receive the item back and offer a full refund. Highly disappointed and DO NOT RECOMMEND.
October 13, 2025
Unprompted review
Reply from Lavechic
Dear customer, we are very sorry that you had such an unpleasant shopping experience. Regarding your refund request, we would like to discuss it further. Our refund policy is based on industry standards and various factors, but we will pay special attention to your situation. Please provide your order number and other detailed information, and we will assign a dedicated person to contact you. After verification, we will process your request according to a reasonable procedure, striving to make up for the inconvenience caused. We hope you can give us an opportunity to improve our service.
Don't be duped
Don't be duped. You think you will receive a high end product, but you will not. Cheap material, faulty zipper, import length, unfortunate as I am one and done with this company.
October 15, 2025
Unprompted review
Reply from Lavechic
Dear customer, thank you very much for your valuable feedback. We sincerely apologize for the unpleasant shopping experience this has caused you. We have noted the issues you mentioned and will immediately investigate and strengthen our control over product quality. At the same time, we will actively communicate with you to find a solution and strive to make up for your losses. We look forward to the opportunity to regain your trust.
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!
The items that arrive look NOTHING like the website! The items that arrive are cheap and nasty looking and they look nothing like they should for the price. DO NOT DO IT!!!
October 21, 2025
Unprompted review
Reply from Lavechic
Dear customer, we are very sorry for the poor experience you had. We have recorded your feedback. Regarding the discrepancy between the product and the image, as well as the quality issues, we will immediately investigate and strengthen our quality control. A specialist will contact you to follow up on the resolution and will definitely give you a satisfactory answer. Thank you for your feedback, which helps us identify problems and improve our service.
So flattering for tall girls
I'm 5'10" and it's hard to find dresses that fit length-wise. Lavechic nailed it! I finally found a midi that's truly a midi.
August 31, 2025
Unprompted review
Reply from Lavechic
Dear customer, we sincerely appreciate your positive feedback! At Lavechic, we strive to cater to the diverse needs of all our customers, especially those with unique requirements like tall women. Your satisfaction is our top - priority, and we're overjoyed that our midi - dress has met your expectations in terms of length and flattery. Our design and production teams work hard to ensure high - quality and well - fitting garments. If you have any other fashion needs or suggestions in the future, please don't hesitate to let us know. Once again, thank you for choosing Lavechic!
0 Stars
0 Stars - I ordered a skirt/shirt outfit from this site and they sent me some random skirt/shirt set that wasn't at all like the one I purchased. When I emailed them in CHINA (Don't buy from China) they responded with asking me to pay about $50 to ship it back to China and then offered me 30% off coupon code. This site makes money by refusing to refund when the item you received isn't the item you ordered. This site should not be allowed to sell in the USA. Buyer Beware!
October 13, 2025
Unprompted review
Reply from Lavechic
Dear customer, we are extremely sorry for the terrible shopping experience. Due to issues with logistics and communication, you received the incorrect item, which was a major oversight on our part. Regarding your questions about shipping costs and refund policies, we will review and optimize them to provide you with a more reasonable solution, such as covering part or all of the shipping costs and ensuring a smooth refund process. We value every customer's feedback and will strengthen our quality control and management going forward. We hope you will give us a chance to make amends and look forward to your next visit.
I have ordered a dress 2 weeks ago…
I have ordered a dress 2 weeks ago still haven’t received it or even got a email about it wanted it was posted but when I email the company they can’t seem to find my parcel
September 28, 2025
Unprompted review
Reply from Lavechic
Dear customer, we sincerely apologize for the unpleasant shopping experience. We have received and highly valued your feedback. We have immediately contacted the logistics department and relevant parties to verify and investigate the issue, and will do our utmost to track down the package. Once we have a definite result, we will contact you immediately to inform you of the package's status. In addition, as a token of our apology, we will offer you a 30% discount coupon for your next purchase. If you still wish to purchase this dress, we will prioritize reshipping it and ensure it reaches you as quickly as possible. We understand the inconvenience this mistake has caused you and solemnly promise to comprehensively optimize and improve our order processing and logistics tracking processes to prevent similar issues from recurring. We sincerely apologize again for the inconvenience caused and thank you for your continued support and trust. We look forward to the opportunity to make amends for this mistake and provide you with better service and products. If you have any further questions or need assistance, please feel free to contact us. Our customer service team will be happy to assist you.
Had immediate response after my mixup!
Had immediate response after my mixup!
Great customer service!
October 6, 2025
Unprompted review
Reply from Lavechic
Dear Customer, we sincerely appreciate your positive feedback regarding our swift handling of this issue and our excellent customer service. We understand that such problems can be frustrating, and we are delighted that our team acted quickly to resolve the issue to your satisfaction. Customer satisfaction is our top priority, and we will continue to strive for excellence in every interaction with our customers. Please feel free to contact us if you have any further needs or suggestions.
If I could give less than one star I…
If I could give less than one star I would ,clothes nothing like the photos ,fabrics misrepresented supposed to be cotton/ linen but in fact very cheap polyester ,only fit for dishrags
September 28, 2025
Unprompted review
Reply from Lavechic
Dear customer, thank you very much for taking the time to share your feedback. We sincerely apologize for the unpleasant shopping experience this has caused. We take the product discrepancy from the pictures and the fabric issue you mentioned very seriously. We will immediately conduct a comprehensive review of our product display and description processes to ensure that similar problems do not occur again. At the same time, we will strictly control fabric quality to provide customers with more accurate product information and high-quality goods. To make up for the inconvenience caused, we are willing to offer you a full refund or replace it with another satisfactory product. If you have any further requests or suggestions, please feel free to contact us. Our customer service team will be happy to assist you. We apologize again for the inconvenience caused and look forward to the opportunity to regain your trust and support.
Fake fake report them to the better…
Fake fake report them to the better Bureau business
October 2, 2025
Unprompted review
Reply from Lavechic
Dear Customer, we sincerely apologize for your unpleasant experience. We value every piece of feedback and are committed to thoroughly investigating the issue. Could you please provide more specific information about why you believe there was a false report? This information is crucial for our comprehensive investigation. Our team will immediately review all relevant processes and data. If any oversight or error is found, we will take immediate corrective action and ensure such incidents do not recur. Thank you for bringing this matter to our attention. We value your patronage and hope to have the opportunity to regain your trust.
Please don’t waste your money to buy…
Please don’t waste your money to buy anything else from the Lavechic, fake fake another thing they steal money from my account.
June 13, 2025
Unprompted review
Reply from Lavechic
Dear Customer,
We are deeply sorry to learn of your unpleasant experience using Lavechic. Your feedback is crucial to us, and we take issues such as unauthorized charges very seriously.
First of all, we sincerely apologize for the inconvenience this incident has caused you. We understand how much trouble such an event can cause.
To understand the details of the incident, please contact our customer service team directly at info@lavechic.com. Our professional customer service staff will be happy to assist you and resolve the issue as quickly as possible. They will thoroughly investigate the matter, review your account records, and, once unauthorized transactions are confirmed, will do everything possible to help you recover the funds.
We value your patronage and hope to have the opportunity to regain your trust. We apologize again for any inconvenience caused.
Sincerely,
Linlin
Aweful
Aweful. Still waiting on product. Return policy so weird
Don't buy from this company
September 18, 2025
Unprompted review
Wrong item delivered
Wrong item delivered. Ordered 3 dresses, all 3 were, different products. Seller offered only 55% refund — unacceptable. Awaiting full refund
Have had a huge email chain back and forth with the seller. They wasted my time with partial refunds and telling me that I had to pay return postage.
September 10, 2025
Unprompted review
Reply from Lavechic
Dear customer, you can contact us by email and we will solve it for you.
Terrible experience
Terrible experience! The dress I received looked nothing like the photos and was very poor quality. The company was rude, even emailing me “MDZZ” (a Chinese insult). Thankfully PayPal refunded me, but I would never recommend buying from them.
August 11, 2025
Unprompted review
SO DISAPPOINTED
SO DISAPPOINTED - The outfit looked nothing like the advertised photo, the material is extremely cheap and the fit was awful - So bad it's laughable, irritated that I wasted my time buying it and now I have to return it. DO NOT PURCHASE from here, it's awful quality
September 22, 2025
Unprompted review
The whole process was a SCAM
The whole process was a SCAM. I ordered the dress, did get an email. Trying to track the package was disaster as it said page does not exist , somehow figured out to get to it!! The delay i getting the package does not match what the timeliness is on their website. When I reviewed the dress, it was awful, the material, the design, no labels or how to return. I had to email as when I saw the response, literally theu must as well should have kept the money!! My loss as agreed to keep the damn dress and get a 30% off voucher. , I'm afrasid it went straight to the bin, it's a very horrible dress, compared to what I saw on the model and the material is absolutely appalling. I wouldn't recommend and don't know how anyone could even give it 5 stars. Its like some child sew the dress..HORRIBLE!
September 17, 2025
Unprompted review
BUYER BEWARE!!
I placed an order a month ago and I was sent the wrong dress. After a bunch of back and forth I was told she could give me 30% of my money and a 30% to order another dress. I just took it because I thought it was an honest mistake. I go and place another order and they sent me the wrong dress AGAIN. I reached out and I was told I have to pay 20.00 for them to ship the correct dress because they are a small business. Are you kidding me?? Twice in a row they sent the wrong dress and they expect me to pay more because they’re not competent enough to check that the order is correct before mailing it out ?! The company is a complete fraud. Buyer beware!!!
September 14, 2025
Unprompted review
This is a scam website
This is a scam website. Their clothes are the same as the clothes from another store called Modesees. They have stolen the photos. They cost $100 more in Modesees.
September 14, 2025
Unprompted review
I paid extra to get a dress for a…
I paid extra to get a dress for a wedding expedited. Almost two weeks after the wedding was over and no dress and no refunds after several requests.
September 10, 2025
Unprompted review
Totally scammers
Totally scammers ! Poor quality and different item delivered. To return is not worth due to cost sending to China.
This is totally made in China with poor quality
September 8, 2025
Unprompted review
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